Level 3 Communications, Inc. (NASDAQ: LVLT) today announced significant enhancements to its customer portal. The Level(3)Enabled Portal offers secure and reliable online access to improved ordering, network management, invoicing and reporting tools for Level 3 customers to better manage their network services.
“The Level(3)Enabled Portal places the customer in the driver’s seat,” said Eric Seibert, chief information officer of Reliance Trust Company. “Convenient, easy-to-use features allow us to manage our order, billing and network data when and how we need it – critical functionality for us to stay competitive.”
Portal improvements include new and redesigned functionality. The Level(3)Enabled Portal provides transparent access to a full suite of online features, including:
- Order placement and review
- Service and network management
- Invoice management, including bill presentment, analysis and payment
- Reporting and analysis
“Level 3 offers the right combination of network services and management tools to deliver a premium customer experience,” said Joe Harding, vice president of product development for Level 3. “In today’s highly competitive business environment, enhanced portal capabilities provide anytime, anywhere access for Level 3 customers to optimize their business needs.”
Level 3 customers benefit from improved capabilities to review and monitor network performance. Self-service capabilities through the portal offer customers greater network visibility and control – 24 hours a day, seven days a week. The Level(3)Enabled Portal is backed by Level 3 technical service consultants, who continue to provide direct, customized support for customer requests across North America and Europe.
About Level 3 Communications
Level 3 Communications, Inc. (NASDAQ: LVLT) is a leading international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network. Level 3 offers a portfolio of metro and long-haul services, including transport, data, Internet, content delivery and voice. For more information, visit www.Level3.com.
Level 3 Communications, Level 3 and the Level 3 Communications logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications, Inc. Any other service, product or company names recited herein are trademarks or service marks of their respective owners.
Forward-Looking Statement
Some of the statements made in this press release are forward looking in nature. These statements are based on management’s current expectations or beliefs. These forward looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3’s control, which could cause actual events to differ materially from those expressed or implied by the statements. The most important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to, the current uncertainty in the global financial markets and the global economy; disruptions in the financial markets that could affect Level 3’s ability to obtain additional financing; as well as the company’s ability to: successfully integrate acquisitions; increase the volume of traffic on the network; defend intellectual property and proprietary rights; develop effective business support systems; manage system and network failures or disruptions; develop new services that meet customer demands and generate acceptable margins; attract and retain qualified management and other personnel; and meet all of the terms and conditions of debt obligations. Additional information concerning these and other important factors can be found within Level 3’s filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events or otherwise.
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Media:
Kimberly Greene,
720-888-3675
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Investors:
Mark Stoutenberg, 720-888-2518