form10q.htm


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
 (Mark One)
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended December 31, 2007

OR

o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
__________________

Commission file number 000-23195

TIER TECHNOLOGIES, INC.
(Exact name of registrant as specified in its charter)

Delaware
94-3145844
(State or other jurisdiction
of incorporation or organization)
(I.R.S. Employer
Identification No.)

10780 Parkridge Boulevard, Suite 400
Reston, Virginia 20191
(Address of principal executive offices)

(571) 382-1000
(Registrant's telephone number, including area code)

Not applicable
(Former name, former address, and former fiscal year, if changed since last report)


Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.                                                                  Yes x     No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a smaller reporting company.  See definition of "accelerated filer," "large accelerated filer," and "smaller reporting company" in Rule 12b-2 of the Exchange Act. (Check one):
 
 Large accelerated filer  o              Accelerated filer  x    
 
Non-accelerated filer  o         Smaller reporting company o
       (Do not check if smaller reporting company)
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes x     No o
 
At January 31, 2008 there were 19,545,954 shares of the Registrant's Common Stock outstanding.
 

 
i

TIER TECHNOLOGIES, INC.
TABLE OF CONTENTS

 
PART I.  FINANCIAL INFORMATION   1
 
Item 1.  Consolidated Financial Statements (unaudited)   1 
 
Consolidated Balance Sheets   1
 
Consolidated Statements of Operations   2
 
Consolidated Statements of Comprehensive (Loss) Income   3 
 
Consolidated Statements of Cash Flows   4
 
Consolidated Supplemental Cash Flow Information   5
 
Notes to Consolidated Financial Statements (unaudited)   6
 
Note 1—Overview of Organization and Basis of Presentation   6
Note 2—Recent Accounting Pronouncements   7
Note 3—(Loss) Earnings per Share   8
Note 4—Customer Concentration and Risk   8
Note 5—Investments   9
Note 6—Goodwill and Other Intangible Assets   10
Note 7—Segment Information   11 
Note 8—Restructuring   13
Note 9—Contingencies and Commitments   13
Note 10—Related Party Transactions   15
Note 11—Share-based Payment   15
Note 12—Discontinued Operations   16
Note 13—Income Taxes   17
Note 14—Subsequent Event   18
 
Item 2.  Management's Discussion and Analysis of Financial Condition and Results of Operations   19
 
Item 3.  Quantitative and Qualitative Disclosures about Market Risk   29
 
Item 4.  Controls and Procedures   29
 
PART II.  OTHER INFORMATION   31
 
Item 1.  Legal Proceedings   31
 
Item 1A.  Risk Factors   31
 
Item 6.  Exhibits   36
 
SIGNATURE   37
   
Private Securities Litigation Reform Act Safe Harbor Statement
 
Certain statements contained in this report, including statements regarding the future development of and demand for our services and our markets, anticipated trends in various expenses, expected costs of legal proceedings, expectations for the divestitures of certain assets, and other statements that are not historical facts, are forward-looking statements within the meaning of the federal securities laws.  These forward-looking statements relate to future events or our future financial and/or operating performance and generally can be identified as such because the context of the statement includes words such as "may," "will," "intends," "plans," "believes," "anticipates," "expects," "estimates," "shows," "predicts," "potential," "continue," or "opportunity," the negative of these words or words of similar import.  These forward-looking statements are subject to risks and uncertainties, including the risks and uncertainties described and referred to under Item 1A. Risk Factors beginning on page 31, which could cause actual results to differ materially from those anticipated as of the date of this report.  We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
 
ii


 
PART I. FINANCIAL INFORMATION
 
ITEM 1. CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
 
TIER TECHNOLOGIES, INC.
CONSOLIDATED BALANCE SHEETS
 
(in thousands)
 
December 31, 2007
   
September 30, 2007
 
   
(unaudited)
       
ASSETS:
           
Current assets:
           
Cash and cash equivalents
  $ 21,010     $ 16,516  
Investments in marketable securities
    56,140       57,815  
Accounts receivable, net
    5,396       5,083  
Unbilled receivables
    263       546  
Prepaid expenses and other current assets
    2,117       2,160  
Assets of discontinued operations
    208       504  
Current assets—held-for-sale
    36,049       36,201  
Total current assets
    121,183       118,825  
                 
Property, equipment and software, net
    4,235       3,745  
Goodwill
    14,526       14,526  
Other intangible assets, net
    16,594       17,640  
Restricted investments
    11,526       11,526  
Other assets
    178       162  
Total assets
  $ 168,242     $ 166,424  
                 
LIABILITIES AND SHAREHOLDERS’ EQUITY:
               
Current liabilities:
               
Accounts payable
  $ 1,065     $ 878  
Accrued compensation liabilities
    4,598       4,710  
Accrued subcontractor expenses
    611       522  
Accrued discount fees
    6,825       4,529  
Other accrued liabilities
    4,487       4,160  
Deferred income
    2,402       2,649  
Liabilities of discontinued operations
    164       304  
Current liabilities—held-for-sale
    10,961       10,958  
Total current liabilities
    31,113       28,710  
                 
Other liabilities
    192       200  
Total liabilities
    31,305       28,910  
                 
Commitments and contingencies (Note 9)
               
                 
Shareholders’ equity:
               
Preferred stock, no par value; authorized shares:  4,579;
no shares issued and outstanding
           
Common stock and paid-in capital; shares authorized: 44,260;
shares issued: 20,429 and 20,425; shares outstanding: 19,545 and 19,541
    187,271       186,417  
Treasury stock—at cost, 884 shares
    (8,684 )     (8,684 )
Accumulated deficit
    (41,650 )     (40,219 )
Total shareholders’ equity
    136,937       137,514  
Total liabilities and shareholders’ equity
  $ 168,242     $ 166,424  
See Notes to Consolidated Financial Statements

1



 
TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)

   
Three months ended
December 31,
 
(in thousands, except per share data)
 
2007
   
2006
 
 Revenues
  $ 29,192     $ 26,136  
                 
   Costs and expenses:
               
Direct costs
    22,402       19,276  
General and administrative
    7,248       5,446  
Selling and marketing
    2,113       1,766  
Depreciation and amortization
    1,296       1,332  
Total costs and expenses
    33,059       27,820  
   Loss from continuing operations before other income and income taxes
    (3,867 )     (1,684 )
                 
   Other income:
               
Equity in net income of unconsolidated affiliate
          809  
Interest income, net
    967       877  
Total other income
    967       1,686  
                 
   (Loss) income from continuing operations before income taxes
    (2,900 )     2  
   Income tax provision
    16       60  
                 
   Loss from continuing operations
    (2,916 )     (58 )
   Income from discontinued operations, net
    1,485       2,272  
                 
   Net (loss) income
  $ (1,431 )   $ 2,214  
                 
   (Loss) earnings per share—Basic and diluted
               
From continuing operations
  $ (0.15 )   $  
From discontinued operations
    0.08       0.11  
(Loss) earnings per share—Basic and diluted
  $ (0.07 )   $ 0.11  
                 
   Weighted average common shares used in computing:
               
Basic and diluted (loss) earnings per share
    19,543       19,499  
See Notes to Consolidated Financial Statements

2


TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(unaudited)
 
 
   
Three months ended
December 31,
 
   (in thousands)
 
2007
   
2006
 
   Net (loss) income
  $ (1,431 )   $ 2,214  
   Other comprehensive loss, net of tax:
               
Unrealized loss on investments in marketable securities
          (1 )
Foreign currency translation adjustment
          (39 )
Other comprehensive loss
          (40 )
Comprehensive (loss) income
  $ (1,431 )   $ 2,174  
See Notes to Consolidated Financial Statements

3


TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
   
Three months ended
December 31,
 
(in thousands)
 
2007
   
2006
 
CASH FLOWS FROM OPERATING ACTIVITIES:
           
Net (loss) income
  $ (1,431 )   $ 2,214  
Less: Income from discontinued operations, net
    1,485       2,272  
Loss from continuing operations, net
    (2,916 )     (58 )
Non-cash items included in net income:
               
Depreciation and amortization
    1,314       1,361  
Loss on retirement of equipment and software
          1  
Provision for doubtful accounts
    (225 )     (371 )
Equity in net income of unconsolidated affiliate
          (809 )
Accrued forward loss on contract
    99       (8 )
Share-based compensation
    790       348  
Impairment of assets
    (27 )      
Deferred rent
    9       6  
Net effect of changes in assets and liabilities:
               
Accounts receivable and unbilled receivables
    195       (1,658 )
Prepaid expenses and other assets
    12       91  
Accounts payable and accrued liabilities
    2,734       302  
Income taxes payable
    15       199  
Deferred income
    (247 )     (181 )
Cash provided by (used in) operating activities from continuing operations
    1,753       (777 )
Cash provided by operating activities from discontinued operations
    3,122       4,900  
Cash provided by operating activities
    4,875       4,123  
CASH FLOWS FROM INVESTING ACTIVITIES:
               
Purchases of marketable securities
    (3,925 )      
Sales and maturities of marketable securities
    5,600        
Purchase of restricted investments
          (3,260 )
Sales and maturities of restricted investments
          3,312  
Purchase of equipment and software
    (778 )     (285 )
Other investing activities
          (1 )
Cash provided by (used in) investing activities from continuing operations
    897       (234 )
Cash used in investing activities from discontinued operations
    (1,269 )     (715 )
Cash used in investing activities
    (372 )     (949 )
CASH FLOWS FROM FINANCING ACTIVITIES:
               
Net proceeds from issuance of common stock
    29        
Capital lease obligations and other financing arrangements
    (36 )     (7 )
Cash used in financing activities from continuing operations
    (7 )     (7 )
Cash used in financing activities from discontinued operations
    (2 )     (1 )
Cash used in financing activities
    (9 )     (8 )
Effect of exchange rate changes on cash
          (6 )
Net increase in cash and cash equivalents
    4,494       3,160  
Cash and cash equivalents at beginning of period
    16,516       18,468  
Cash and cash equivalents at end of period
  $ 21,010     $ 21,628  


4


TIER TECHNOLOGIES, INC.
CONSOLIDATED SUPPLEMENTAL CASH FLOW INFORMATION
(unaudited)

   
Three months ended December 31,
 
(in thousands)
 
2007
   
2006
 
 SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
           
Cash paid during the period for:
           
 Interest
  $ 6     $ 3  
 Income taxes paid, net
  $     $ 33  
   SUPPLEMENTAL SCHEDULE OF NON-CASH INVESTING AND FINANCING ACTIVITIES:
               
 Interest accrued on shareholder notes
  $     $ 71  
  Equipment acquired under capital lease obligations and other financing arrangements
  $ 29     $  
See Notes to Consolidated Financial Statements

5



 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
 
NOTE 1—OVERVIEW OF ORGANIZATION AND BASIS OF PRESENTATION
 
Tier Technologies, Inc., or Tier or the Company, provides federal, state and local government and other public and private sector clients with electronic payment and other transaction processing services, as well as software and systems integrations services.  During fiscal 2007, we undertook a strategic initiative that evaluated the risks, costs, benefits and growth potential of each of our product lines and services.  As a result of this process, we concluded that our company's focus should be on our core business—Electronic Payment Processing.  As such, we began to seek buyers for certain portions of our business in April 2007.
 
Our Senior Management team allocates resources to and assesses the performance of our operations in two major categories: Continuing Operations and Discontinued Operations.  As of December 31, 2007, our Continuing Operations were composed of:
 
·  
Electronic Payment Processing, or EPP—provides electronic payment processing options, including payment of taxes, fees and other obligations owed to government entities, educational institutions, utilities and other public sector clients.  EPP services are provided by our two wholly owned subsidiaries:  Official Payments Corporation, or OPC, and EPOS Corporation, or EPOS;
 
·  
Wind-down operations—represent portions of our Government Business Process Outsourcing, or GBPO and Packaged Software and System Integration, or PSSI operations that we expect to wind-down over a five-year period because they are neither compatible with our long-term strategic direction nor complementary with the other businesses that we are divesting.  These operations include:
 
o  
Voice and Systems Automation (formerly part of GBPO)—provides call center interactive voice response systems and support services, including customization, installation and maintenance;
 
o  
Health and Human Services (formerly part of GBPO)—provides certain consulting services to state agencies; and
 
o  
Public Pension Administration Systems (formerly part of PSSI)—provides services to support the design, development and implementation of pension applications for state, county and city governments.
 
·  
Corporate Operations—represent those functions that support our corporate governance, as well as certain shared-services, including information technology and business development.
 
Our Discontinued Operations, or held-for sale businesses, represent those portions of GBPO and PSSI for which we are seeking buyers, including the following:
 
·  
GBPO Discontinued Operations—includes our child support payment processing, child support financial institution data match services, computer telephony and call centers operations; and
 
·  
PSSI Discontinued Operations—includes our financial management systems, unemployment insurance administration systems and systems integration lines of business.  In addition, the results reported for our PSSI discontinued operations include our former Independent Validation and Verification business, which was sold on December 31, 2007.
 
In June 2007, we sold our 46.96% investment in the outstanding common stock of CPAS Systems, Inc., or CPAS, a Canadian-based supplier of pension administration software systems, back to CPAS for $4.8 million (USD).  Prior to this disposition, we used the equity method of accounting to report our investment in CPAS.
 
We reclassified historical financial information presented in our Consolidated Financial Statements and our Notes to Consolidated Financial Statements to conform to the current year’s presentation.  For additional information about our continuing operations, see Note 7—Segment Information.  For additional
 
6

information about the businesses that we have sold or classified as held-for-sale, see Note 12—Discontinued Operations.
 
BASIS OF PRESENTATION
 
Our Consolidated Financial Statements were prepared in accordance with accounting principles generally accepted in the United States of America for interim financial information and in accordance with Regulation S-X, Article 10, under the Securities Exchange Act of 1934, as amended.  They are unaudited and exclude some disclosures required for annual financial statements.  We believe we have made all necessary adjustments so that our Consolidated Financial Statements are presented fairly and that all such adjustments are of a normal recurring nature.
 
Preparing financial statements requires us to make estimates and assumptions that affect the amounts reported on our Consolidated Financial Statements and accompanying notes.  We believe that near-term changes could impact the following estimates: project costs and percentage of completion; effective tax rates, deferred taxes and associated valuation allowances; collectibility of receivables; share-based compensation; and valuation of goodwill, intangibles and investments.  Although we believe the estimates and assumptions used in preparing our Consolidated Financial Statements and related notes are reasonable in light of known facts and circumstances, actual results could differ materially.
 
 
NOTE 2—RECENT ACCOUNTING PRONOUNCEMENTS
 
SFAS 157—Fair Value Measurements.  In October 2006, the Financial Accounting Standards Board, or FASB, issued Statement of Financial Accounting Standards No. 157—Fair Value Measurements, or SFAS 157.  This standard establishes a framework for measuring fair value and expands disclosures about fair value measurement of a company’s assets and liabilities.  This standard also requires that the fair value measurement should be determined based on the assumptions that market participants would use in pricing the asset or liability.  SFAS 157 is effective for financial statements issued for fiscal years beginning after November 15, 2007 and, generally, must be applied prospectively.  We expect to adopt this standard beginning October 1, 2008.  We do not expect that the adoption of SFAS 157 will have a material effect on our financial position and results of operations.
 
SFAS 159—The Fair Value Option for Financial Assets and Financial Liabilities.  In February 2007, FASB issued Statement of Financial Accounting Standard No. 159—The Fair Value Option for Financial Assets and Financial Liabilities, or SFAS 159, which allows companies to choose to measure many financial instruments and certain other items at fair value.  Entities that elect the fair value option will report unrealized gains and losses in earning at each subsequent reporting date.  The principle can be applied on an instrument by instrument basis, is irrevocable and must be applied to the entire instrument.  SFAS 159 amends previous guidance to extend the use of the fair value option to available-for-sale and held-to-maturity securities.  SFAS 159 also establishes presentation and disclosure requirements to help financial statement users understand the effect of the election.  SFAS 159 is effective as of the beginning of each reporting fiscal year beginning after November 15, 2007.  We expect to adopt this standard beginning October 1, 2008.  We do not believe that the adoption of SFAS 159 will have a material effect on our financial position or results of operations.
 
SFAS 160—Noncontrolling Interests in Consolidated Financial Statements.  In December 2007, FASB issued Statement of Financial Accounting Standard No. 160—Noncontrolling Interests in Consolidated Financial Statements, or SFAS 160, which requires companies to measure noncontrolling interests in subsidiaries at fair value and to classify them as a separate component of equity.  SFAS 160 is effective as of each reporting fiscal year beginning after December 15, 2008, and applies only to transactions occurring after the effective date.  We will adopt SFAS 160 beginning October 1, 2009.
 
SFAS 141(R)—Business Combinations.  In December 2007, FASB issued Statement of Financial Accounting Standard No. 141(R)—Business Combinations, or SFAS 141(R), which will require companies to measure assets acquired and liabilities assumed in a business combination at fair value.  In addition, liabilities related to contingent consideration are to be re-measured at fair value in each subsequent reporting period.  SFAS 141(R) will also require the acquirer in pre-acquisition periods to
 
7

expense all acquisition-related costs.  SFAS 141(R) is effective as of each reporting fiscal year beginning after December 15, 2008, and is applicable only to transactions occurring after the effective date.  We will adopt SFAS 141(R) beginning October 1, 2009.
 
 
NOTE 3—(LOSS) EARNINGS PER SHARE
 
The following table presents the computation of basic and diluted (loss) earnings per share:
 
   
Three months ended
December 31,
 
    (in thousands, except per share amounts)
 
2007
   
2006
 
 Numerator:
           
(Loss) income from:
           
Continuing operations, net of income taxes
  $ (2,916 )   $ (58 )
Discontinued operations, net of income taxes
    1,485       2,272  
Net (loss) income
  $ (1,431 )   $ 2,214  
                 
   Denominator:
               
Weighted-average common shares outstanding
    19,543       19,499  
Effects of dilutive common stock options
           
Adjusted weighted-average shares
    19,543       19,499  
                 
   (Loss) earnings per basic and diluted share:
               
From continuing operations
  $ (0.15 )   $  
From discontinued operations
    0.08       0.11  
(Loss) earnings per basic and diluted share
  $ (0.07 )   $ 0.11  
 
The following options were not included in the computation of diluted (loss) earnings per share because the exercise price was greater than the average market price of our common stock for the periods stated, and, therefore, the effect would be anti-dilutive:
 
   
Three months ended
December 31,
   
    (in thousands)
 
2007
   
2006
 
   Weighted-average options excluded from computation of diluted (loss) earnings per share
    1,400       1,793  
 
In addition, 351,000 shares at December 31, 2007 and 92,000 shares at December 31, 2006, of common stock equivalents were excluded from the calculation of diluted (loss) earnings per share since their effect would have been anti-dilutive.
 
 
NOTE 4—CUSTOMER CONCENTRATION AND RISK
 
We derive a significant portion of our revenue from a limited number of governmental customers.  Typically, the contracts allow these customers to terminate all or part of the contract for convenience or cause.  During the three months ended December 31, 2007, our contract with the Internal Revenue Service contributed revenues of $4.5 million, or 15.4% of our revenues from continuing operations.  During the three months ended December 31, 2006, this same contract contributed revenues of $4.1 million, or 15.5% of our revenues from continuing operations.
 
Accounts receivable, net.  As of December 31, 2007 and 2006, we reported $5.4 million and $5.1 million, respectively, in Accounts receivable, net on our Consolidated Balance Sheets.  This item represents the short-term portion of receivables to our customers and other parties and retainers that we expect to receive.  Approximately 44.4% and 64.4% of the balances reported at December 31, 2007 and September 30, 2007, respectively, represent accounts receivable, net that are attributable to operations that we intend to wind-down during the course of the next five years (See Note 7—Segment Information, for additional information about our wind-down operations).  The remainder of the Accounts receivable, net balance is composed of receivables from certain of our EPP customers.  None of our customers have
 
8

receivables that exceed 10% of our total receivable balance.  As of both December 31, 2007 and September 30, 2007, Accounts receivable net, included an allowance for uncollectible accounts of $1.2 million, which represents the balance of receivables that we believe are likely to become uncollectible.
 
Certain of our contracts allow customers to retain a portion of the amounts owed to us until predetermined milestones are achieved or until the project is completed.  At December 31, 2007, Accounts receivable, net included $0.9 million of retainers that we expected to receive in one year.  At September 30, 2007, Accounts receivable, net included $0.8 million of retainers that we expected to receive in one year.
 
Unbilled receivables represent revenues that we have earned for the work that has been performed to date that cannot be billed under the terms of the applicable contract until we have completed specific project milestones or the customer has accepted our work.  At December 31, 2007 and September 30, 2007, total unbilled receivables, all of which are expected to become billable in one year, were $0.3 million and $0.5 million, respectively.
 
All of the retainers and unbilled receivable balances discussed above are associated with businesses that we intend to wind-down over the next five years (See Note 7—Segment Information).
 
 
NOTE 5—INVESTMENTS
 
Investments are composed of available-for-sale debt securities, as defined in SFAS 115—Accounting for Certain Investments in Debt and Equity Securities, or SFAS 115.  Restricted investments totaling $5.5 million at December 31, 2007 and September 30, 2007, which were pledged in connection with performance bonds and a real estate operating lease, will be restricted for the terms of the project performance and lease periods, the latest of which is estimated to end March 2010.  At December 31, 2007 and September 30, 2007, we also used a $6.0 million money market investment as a compensating balance for a bank account used for certain operations.  These investments are reported as Restricted investments on our Consolidated Balance Sheets.
 
At December 31, 2007 and September 30, 2007, our investment portfolio included $53.2 million and $54.4 million, respectively, of AAA-rated auction rate municipal bonds that were collateralized with student loans.  These municipal bonds are bought and sold in the marketplace through a bidding process sometimes referred to as a “Dutch Auction.”  After the initial issuance of the securities, the interest rate on the securities is reset at prescribed intervals (e.g., every 7, 28 or 35 days), based upon the market demand for the securities on the reset date.  While the stated maturities for these securities vary between 20 to 30 years, we have the ability and intent, if necessary, to liquidate any of these investments in order to meet our liquidity needs within our normal operating cycles.  As such, we generally account for these investments as available-for-sale under SFAS 115 and classify them as Investments in marketable securities on our Consolidated Balance Sheets.  Because the auction rate securities in our portfolio have traded at par value, we have not recorded any gains or losses in Comprehensive (loss) income during the three months ended December 31, 2007 or 2006.
 
In accordance with SFAS No. 95—Statement of Cash Flows, unrestricted investments, including auction rate securities, with remaining maturities of 90 days or less (as of the date that we purchased the securities) are classified as cash equivalents.  Except for our restricted investments, all other investments are categorized as available-for-sale under SFAS 115.  As such, our securities are recorded at estimated fair value, based on quoted market prices.  Increases and decreases in fair value are recorded as unrealized gains and losses in other comprehensive income.
 
9

The following table shows the balance sheet classification, amortized cost and estimated fair values of investments included in cash equivalents, investments in marketable securities and restricted investments:
 
   
December 31, 2007
   
September 30, 2007
 
(in thousands)
 
Amortized cost
   
Unrealized gain/(loss)
   
Estimated
 fair value
   
Amortized cost
   
Unrealized gain/(loss)
   
Estimated fair value
 
Cash equivalents:
                                   
Money market
  $ 6,293     $     $ 6,293     $ 7,798     $     $ 7,798  
Total investments included
    in cash and cash
    equivalents
    6,293             6,293       7,798             7,798  
Investments in marketable
  securities:
                                               
Debt securities (State and local bonds)
    53,225             53,225       54,400             54,400  
Certificates of deposit
    2,915             2,915       3,415             3,415  
Total marketable
    securities
    56,140             56,140       57,815             57,815  
Restricted investments:
                                               
Money market
    6,000             6,000       6,000             6,000  
Certificates of deposit
    5,526             5,526       5,526             5,526  
Total restricted investments
    11,526             11,526       11,526             11,526  
Total investments
  $ 73,959     $     $ 73,959     $ 77,139     $     $ 77,139  
 
We evaluate certain available-for-sale investments for other-than-temporary impairment when the fair value of the investment is lower than its book value.  Factors that management considers when evaluating for other-than-temporary impairment include:  the length of time and the extent to which market value has been less than cost; the financial condition and near-term prospects of the issuer; interest rates; credit risk; the value of any underlying portfolios or investments; and our intent and ability to hold the investment for a period of time sufficient to allow for any anticipated recovery in the market.  We do not adjust the recorded book value for declines in fair value that we believe are temporary, if we have the intent and ability to hold the associated investments for the foreseeable future and we have not made the decision to dispose of the securities as of the reported date.
 
If we determine that impairment is other-than-temporary, we reduce the recorded book value of the investment by the amount of the impairment and recognize a realized loss on the investment.  At December 31, 2007 and September 30, 2007, we did not believe any of our investments were other-than-temporarily impaired.
 
 
NOTE 6—GOODWILL AND OTHER INTANGIBLE ASSETS
 
GOODWILL
 
The following table summarizes changes in the carrying amount of goodwill during the three months ended December 31, 2007.  The goodwill for our continuing operations is reported on the line titled Goodwill on our Consolidated Balance Sheets, while the goodwill for our discontinued operations is included in the line titled Current assets—held-for-sale.
 
   
Continuing Operations
   
Discontinued Operations
       
(in thousands)
 
EPP
   
Wind-down
   
Total
   
GBPO
   
PSSI
   
Total
   
Total
 
Balance at September 30, 2007
  $ 14,526     $     $ 14,526     $ 3,219     $ 8,907     $ 12,126     $ 26,652  
Goodwill impairment
                            (373 )     (373 )     (373 )
Balance at December 31, 2007
  $ 14,526     $     $ 14,526     $ 3,219     $ 8,534     $ 11,753     $ 26,279  
 
As a general practice, we test goodwill for impairment during the fourth quarter of each fiscal year at the reporting unit level using a fair value approach in accordance with SFAS 142—Goodwill and Other Intangible Assets.  If an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying value, we would evaluate goodwill for impairment between annual tests.  One such triggering event is when there is a more-likely-than-not expectation that a reporting unit or a significant portion of a reporting unit will be sold or otherwise disposed of.  Hence, our intention to
 
10

 
sell the majority of our GBPO and PSSI assets and liabilities triggered a requirement to review the goodwill associated with these asset groups for impairment.  Because we intend to divest portions of two reporting units, each quarter we test each business within our former PSSI and GBPO segments for impairment.
 
During the three months ended December 31, 2007, we recorded a goodwill impairment loss of $373,000 for our held-for-sale businesses. For additional information regarding these discontinued businesses, see Note 12—Discontinued Operations.
 
OTHER INTANGIBLE ASSETS, NET
 
Currently, all of our other intangible assets are included in our continuing operations.  As such, we test impairment of these assets on an annual basis during the fourth quarter of our fiscal year, unless an event occurs or circumstances change that would more likely than not reduce the fair value of the assets below the carrying value.  The following table summarizes Other intangible assets, net, for our continuing operations:
 
     
December 31, 2007
   
September 30, 2007
 
 (in thousands)
Amortization
period
 
Gross
   
Accumulated amortization
   
Net
   
Gross
   
Accumulated amortization
   
Net
 
   Client relationships
7-10 years
  $ 28,408     $ (14,587 )   $ 13,821     $ 28,408     $ (13,840 )   $ 14,568  
   Technology and research and
    development
5 years
    3,966       (2,662 )     1,304       3,966       (2,444 )     1,522  
   Trademarks
6-10 years
    3,214       (1,745 )     1,469       3,214       (1,664 )     1,550  
Other intangible assets, net
    $ 35,588     $ (18,994 )   $ 16,594     $ 35,588     $ (17,948 )   $ 17,640  
 
During the three months ended December 31, 2007, we recognized $1.0 million of amortization expense on our other intangible assets.
 

 
NOTE 7—SEGMENT INFORMATION
 
As described more fully in Note 12—Discontinued Operations, in April 2007, we announced our intention to seek buyers for the sale of the majority of our PSSI and GBPO operations.  The assets and liabilities associated with these disposal groups were classified as Current assets—held-for-sale and Current liabilities—held-for-sale on our Consolidated Balance Sheets.  The results of operations for these disposal groups were reported as Income from discontinued operations, net on our Consolidated Statements of Operations.
 
Our Senior Management team allocates resources to and assesses the performance of our operations in three major categories: Electronic Payment Processing, Wind-down Operations and Discontinued Operations.  See Note 12—Discontinued Operations for additional information regarding the discontinued operations of our PSSI and GBPO segments.  The Corporate & Eliminations column of the following table includes corporate overhead and other costs that could not be assigned directly to either EPP or Discontinued Operations, as well as eliminations for transactions between our continuing and discontinued operations.  Prior period results have been reclassified to conform to the current presentation.
 
11

 
   
Continuing Operations
 
(in thousands)
 
EPP
   
Wind-
down
   
Corporate &
Eliminations
   
Total
 
Three months ended December 31, 2007:
                       
Revenues
  $ 27,948     $ 1,382     $ (138 )   $ 29,192  
Costs and expenses:
                               
Direct costs
    21,118       1,284             22,402  
General and administrative
    2,310       591       4,347       7,248  
Selling and marketing
    1,887       118       108       2,113  
Depreciation and amortization
    833       372       91       1,296  
Total costs and expenses
    26,148       2,365       4,546       33,059  
(Loss) income from continuing operations before other income and income taxes
    1,800       (983 )     (4,684 )     (3,867 )
Other income:
                               
Interest income
                967       967  
Total other income
                967       967  
(Loss) income from continuing operations before taxes
    1,800       (983 )     (3,717 )     (2,900 )
Income tax provision
    16                   16  
(Loss) income from continuing operations
  $ 1,784     $ (983 )   $ (3,717 )   $ (2,916 )
Three months ended December 31, 2006:
                               
Revenues
  $ 22,239     $ 3,967     $ (70 )   $ 26,136  
Costs and expenses:
                               
Direct costs
    16,582       2,694             19,276  
General and administrative
    1,313       553       3,580       5,446  
Selling and marketing
    1,556       203       7       1,766  
Depreciation and amortization
    803       367       162       1,332  
Total costs and expenses
    20,254       3,817       3,749       27,820  
(Loss) income from continuing operations before other income and income taxes
    1,985       150       (3,819 )     (1,684 )
Other income:
                               
Equity in net income of unconsolidated affiliate
                809       809  
Interest income
                877       877  
Total other income
                1,686       1,686  
Income (loss) from continuing operations before taxes
    1,985       150       (2,133 )     2  
Income tax provision
    60                   60  
(Loss) income from continuing operations
  $ 1,925     $ 150     $ (2,133 )   $ (58 )
 
Our total assets for each of these businesses are shown in the following table:
 
(in thousands)
 
December 31, 2007
   
September 30, 2007
 
Continuing operations:
           
EPP
  $ 103,765     $ 96,527  
Wind-down
    7,227       8,676  
Corporate (1)
    20,993       24,516  
Assets for continuing operations
    131,985       129,719  
Assets of discontinued operations
    208       504  
Assets held-for-sale
    36,049       36,201  
Total assets
  $ 168,242     $ 166,424  
(1) Represents assets for our continuing businesses that are not assignable to a specific operation.
 
 
See Note 12—Discontinued Operations for a breakdown of assets that are classified as held-for-sale.
 
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NOTE 8—RESTRUCTURING
 
During the three months ended December 31, 2007, we incurred $174,000 in restructuring liabilities for severance costs associated with the termination of several employees within our Voice and Systems Automation wind-down operations and facilities costs associated with the closure of our New Mexico shared-service facility.  During fiscal year 2004, we incurred restructuring liabilities for facilities closure costs associated with the relocation of our administrative functions from Walnut Creek, California to Reston, Virginia.
 
The following table summarizes the restructuring liabilities activity during the three months ended December 31, 2007:
 
(in thousands)
 
Facilities closures
   
Severance
   
Total
 
 Balance at September 30, 2007
  $ 180     $     $ 180  
 Additions
    5       169       174  
 Cash payments
    (59 )           (59 )
 Balance at December 31, 2007
  $ 126     $ 169     $ 295  
 
As shown in the preceding table, we had $0.3 million of restructuring liabilities at December 31, 2007, which was included in Other accrued liabilities in the Consolidated Balance Sheet.  We expect to pay the remaining $0.3 million liability during fiscal year 2008.
 
 
NOTE 9—CONTINGENCIES AND COMMITMENTS
 
LEGAL ISSUES
 
From time to time during the normal course of business, we are a party to litigation and/or other claims.  At December 31, 2007, none of these matters were expected to have a material impact on our financial position, results of operations or cash flows.  At December 31, 2007 and September 30, 2007, we had legal accruals of $1.2 million and $1.1 million, respectively, based upon estimates of key legal matters.
 
In November 2003, we were granted conditional amnesty in relation to a Department of Justice Antitrust Division investigation involving the child support payment processing industry.  We fully cooperated with the investigation.  See Note 14—Subsequent Events for information on recent key events associated with this investigation.
 
On May 31, 2006, we received a subpoena from the Philadelphia District Office of the Securities and Exchange Commission requesting documents relating to financial reporting and personnel issues.  We have cooperated, and will continue to cooperate fully, in this investigation.
 
On November 20, 2006, we were served with a purported class action lawsuit filed with the United States District Court for the Eastern District of Virginia on behalf of purchasers of our common stock.  The suit alleged that Tier and certain of its former officers issued false and misleading statements, but did not specify the damages being sought.  On July 24, 2007, the United States District Court for the Eastern District of Virginia entered into an order denying the plaintiff's motion for class certification for the purported class action lawsuit.  On December 3, 2007, the court granted our motion to dismiss plaintiff's complaint, but permitted plaintiff an opportunity to file an amended complaint.  Currently, the parties are in the process of resolving that lawsuit.  We believe we have minimal, if any, exposure associated with this complaint.
 
BANK LINES OF CREDIT
 
At December 31, 2007, we had a credit facility that allowed us to obtain letters of credit up to a total of $7.5 million.  This credit facility, which is scheduled to mature on September 30, 2008, grants the lender a perfected security interest in cash collateral in an amount equal to all issued and to be issued letters of credit.  We pay 0.75% per annum for outstanding letters of credit, but are not assessed any fees for the unused portion of the line.  As of December 31, 2007, $5.5 million of letters of credit were outstanding under this credit facility.  These letters of credit were issued to secure performance bonds and a facility lease.
 
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CREDIT RISK
 
We maintain our cash in bank deposit accounts, certificates of deposit and money market accounts.  Typically, the balance in a number of these accounts significantly exceeds federally insured limits.  We have not experienced any losses in such accounts and believe that any associated credit risk is de minimis.
 
Note 5—Investments discloses that at December 31, 2007, our investment portfolio included $53.2 million of AAA-rated auction rate municipal bonds that were collateralized with student loans.  These municipal bonds are bought and sold in the marketplace through a bidding process sometimes referred to as a “Dutch Auction.”  After the initial issuance of the securities, the interest rate on the securities is reset at a prescribed interval (typically every 28 days), based upon the demand for these securities.  To date, we are not aware of the failure of any auctions for municipal bonds that were collateralized with student loans.  In the event, however, than an auction occurs for which there was insufficient demand by potential buyers for a particular security, the fair value of that security could decline and we might not be able to liquidate our investment in that security on a timely basis.  All auction rate securities in our portfolio are collateralized with student loans.  Under the Higher Education Act, student loans cannot be canceled (discharged) due to bankruptcy; unless the borrower can successfully prove that the repayment of the debt would cause “undue hardship”.   Because of these and other provisions under the Higher Education Action, the likelihood of default is much lower than other types of loans.  Therefore, we believe that the probability is remote that we will not be able to liquidate our position on these securities on a timely basis at our book value.
 
GUARANTEES
 
In conjunction with our participation as a subcontractor in a three-year contract for unemployment insurance-related services, we guaranteed the performance of the prime contractor on the project.  The contract does not establish a limitation to the maximum potential future payments under the guarantee; however, we estimate that the maximum potential undiscounted cost of the guarantee is $4.5 million.  In accordance with FASB Interpretation No. 45—Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others, we valued this guarantee based upon the sum of probability-weighted present values of possible future cash flows.  As of December 31, 2007, the remaining liability was $0.1 million, which is being amortized over the term of the contract.  We believe the probability is remote that the guarantee provision of this contract will be invoked.
 
PERFORMANCE BONDS
 
Under certain contracts, we are required to obtain performance bonds from a licensed surety and to post the performance bond with our customer.  Fees for obtaining the bonds are expensed over the life of each bond and are included in Direct costs on our Consolidated Statements of Operations.  At December 31, 2007, we had $16.9 million of bonds posted with our customers.  There were no claims pending against any of these bonds as of December 31, 2007.
 
EMPLOYMENT AGREEMENTS
 
As of December 31, 2007, we had employment and change of control agreements with six executives, a former executive and 22 other key managers.  If certain termination or change of control events were to occur under the 29 remaining contracts as of December 31, 2007, we could be required to pay up to $8.4 million.
 
As of December 31, 2007, we also had agreements with 32 key employees under which these individuals would be entitled to receive three to twelve months of their base salaries over a one- to two-year period, after completing defined employment service periods.  During the remainder of fiscal 2008, we expect to recognize a maximum expense of $0.6 million for these agreements.  We expect to recognize a maximum expense of $0.2 million during fiscal year 2009 for these agreements.
 
As of December 31, 2007, we had change of control agreements with 31 key employees within our held-for-sale operations, which we entered into beginning in February 2007.  Under these agreements, individuals are entitled to receive three to twelve months of their base salaries plus three to twelve
 
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months of COBRA benefits should certain change of control events occur.  Under these agreements, we would be required to pay up to $2.2 million if a defined change of control were to occur as of December 31 ,2007.
 
INDEMNIFICATION AGREEMENTS
 
We have indemnification agreements with each of our directors and a number of key executives. These agreements provide such persons with indemnification to the maximum extent permitted by our Articles of Incorporation, our Bylaws and the General Corporation Law of the State of Delaware against all expenses, claims, damages, judgments and other amounts (including amounts paid in settlement) for which such persons become liable as a result of acting in any capacity on our behalf, subject to certain limitations.  We are not able to estimate our maximum exposure under these agreements.
 
FORWARD LOSSES
 
Throughout the term of our customer contracts, we forecast revenues and expenses over the total life of the contract.  In accordance with generally accepted accounting principles, if we determine that forecasted total expenses will probably exceed the total forecasted revenues over the term of the contract, we record an accrual in the current period equal to the total forecasted losses over the term of the contract, less losses recognized to date, if any.  As of December 31, 2007 and September 30, 2007, accruals totaling $1.0 million and $0.9 million, respectively, were included in Other accrued liabilities on our Consolidated Balance Sheets.  Changes in the accrued forward loss are reflected in Direct costs on our Consolidated Statements of Operations.
 
 
NOTE 10—RELATED PARTY TRANSACTIONS
 
During the three months ended December 31, 2007, we purchased $165,000 of telecom services from ITC Deltacom, Inc., a company affiliated with a member of our Board of Directors.
 
 
NOTE 11—SHARE-BASED PAYMENT
 
Stock options are issued under the Amended and Restated 2004 Stock Incentive Plan, or the Plan.  The Plan provides our Board of Directors discretion in creating employee equity incentives, including incentive and non-statutory stock options.  Generally, these options vest as to 20% of the underlying shares each year on the anniversary of the date granted and expire in ten years.  At December 31, 2007, there were 1,505,672 shares of common stock reserved for future grants under the Plan.
 
Stock-based compensation expense for all stock-based compensation awards granted was based on the grant-date fair value using the Black-Scholes model.  We recognize compensation expense for stock option awards on a ratable basis over the requisite service period of the award.  Stock-based compensation expense was $0.8 million for the three months ended December 31, 2007, of which $0.5 million was attributable to the December 10, 2007 acceleration of vesting in full of options issued to our independent Board of Director members on August 24, 2006.  During the three months ended December 31, 2006, we recognized $0.4 million in stock based compensation expense.
 
The following table shows the weighted-average assumptions we used to calculate fair value of share-based options using the Black-Scholes model, as well as the weighted-average fair value of options granted and the weighted-average intrinsic value of options exercised.
 
   
Three months ended
 December 31,
 
   
2007
   
2006
 
Weighted-average assumptions used in Black-Scholes model:
           
Expected period that options will be outstanding (in years)
    5.00       5.00  
Interest rate (based on U.S. Treasury yields at time of grant)
    3.65 %     4.50 %
Volatility
    41.68 %     49.56 %
Dividend yield
           
Weighted-average fair value of options granted
  $ 4.26     $ 3.39  
Weighted-average intrinsic value of options exercised (in thousands)
  $ 12     $  
 
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Expected volatilities are based on both the implied and historical volatility of our stock.  In addition, we used historical data to estimate option exercise and employee termination within the valuation model.
 
Stock option activity for the three months ended December 31, 2007 is as follows:
 
         
Weighted-average
     
(in thousands, except per share data)
 
Shares under option
   
Exercise price
 
Remaining contractual term
 
Aggregate intrinsic value
 
Options outstanding at October 1, 2007
    2,113     $ 8.54          
Granted
    855       10.20          
Exercised
    (4 )     7.27          
Forfeitures or expirations
    (39 )     10.74          
Options outstanding at December 31, 2007
    2,925     $ 9.00  
7.80 years
  $ 2,730  
Options exercisable at December 31, 2007
    1,605     $ 8.94  
6.64 years
  $ 2,017  
 
As of December 31, 2007, a total of $3.5 million of unrecognized compensation cost related to stock options, net of estimated forfeitures, was expected to be recognized over a 4.2 year weighted-average period.
 
 
NOTE 12—DISCONTINUED OPERATIONS
 
DIVESTITURES
 
On December 31, 2007, we sold our rights to service a contract for Independent Validation and Verification, or IV&V, services to a third party for $0.2 million in cash.  Under the terms of the agreement, we assigned our future rights and obligations under the contract to the third party.  However, we retained ownership of all assets and liabilities for our IV&V business that were on our balance sheet as of December 31, 2007, including $0.1 million of deferred revenues.  The reversal of these deferred revenues, combined with the cash that the buyer paid for this business, resulted in a $0.3 million gain, which we recorded as Income from discontinued operations, net on our Consolidated Statements of Operations.
 
The following schedule shows the current carrying value of the assets and liabilities for the IV&V business included in Assets of discontinued operations and Liabilities of discontinued operations on our Consolidated Balance Sheets.
 
(in thousands)
 
December 31, 2007
   
September 30, 2007
 
Assets of discontinued operations:
           
Current assets
  $ 197     $ 412  
Goodwill
    11       91  
Other assets
          1  
Total assets
  $ 208     $ 504  
                 
Liabilities of discontinued operations:
               
Current liabilities
  $ 164     $ 304  
Total liabilities
  $ 164     $ 304  
Net assets and liabilities of disposal group
  $ 44     $ 200  
 
ASSET GROUPS HELD-FOR-SALE
 
Early in fiscal 2007, we undertook a strategic initiative to determine how we could best utilize our financial and management resources.  As a result of that initiative, we concluded that shareholder value could be maximized if we focused on our core business—Electronic Payment Processing.  As a result, in April 2007, we announced our intention to seek buyers for the sale of the majority of our PSSI and GBPO segments.  We classified the assets and liabilities associated with these divestures as Current assets—held-for-sale and Current liabilities—held-for-sale in accordance with SFAS 144—Accounting for the Impairment or Disposal of Long-Lived Assets.  Because the practice areas that comprise the GBPO and PSSI segments have widely divergent operations and customer bases, each practice area, which
 
16

represents a separate business, is being marketed for sale separately.  In total, we expect to divest these practice areas through a series of at least six transactions to separate buyers.
 
The following schedule shows the current carrying value of the assets and liabilities in the GBPO and PSSI segments that are in the disposal group as of December 31, 2007 and September 30, 2007.
 
   
December 31, 2007
   
September 30, 2007
 
(in thousands)
 
GBPO
   
PSSI
   
Eliminations
   
Total
   
GBPO
   
PSSI
   
Eliminations
   
Total
 
 Assets:
                                               
Current assets
  $ 3,415     $ 7,432     $ 45     $ 10,892     $ 4,009     $ 6,548     $ 39     $ 10,596  
Property, equipment and software, net
    5,622       7,910       (476 )     13,056       5,606       6,657       (476 )     11,787  
Goodwill
    3,219       8,523             11,742       3,219       8,816             12,035  
Other assets
          359             359       5       1,778             1,783  
Total assets
  $ 12,256     $ 24,224     $ (431 )   $ 36,049     $ 12,839     $ 23,799     $ (437 )   $ 36,201  
                                                                 
 Liabilities:
                                                               
Current liabilities
  $ 3,439     $ 7,281     $     $ 10,720     $ 3,037     $ 7,619     $     $ 10,656  
Other liabilities
    228       13             241       284       18             302  
Total liabilities
  $ 3,667     $ 7,294     $     $ 10,961     $ 3,321     $ 7,637     $     $ 10,958  
   Net assets and liabilities of disposal group
  $ 8,589     $ 16,930     $ (431 )   $ 25,088     $ 9,518     $ 16,162     $ (437 )   $ 25,243  
 
We performed impairment analyses of all held-for-sale assets in accordance with SFAS 144 and SFAS 142.  As a result of this analysis, we determined that two businesses, one within the PSSI operations and one within the GBPO operations, had carrying values that exceeded fair value.  As a result, during the three months ended December 31, 2007, we recorded an impairment expense of $398,000, of which $373,000 relates to goodwill impairment under SFAS 142 and $25,000 relates to long-lived asset impairment under SFAS 144.  This impairment is included in Income from discontinued operations.
 
SUMMARY OF REVENUE AND INCOME BEFORE TAXES—DISCONTINUED OPERATIONS
 
Except for minor transitional activities, we do not believe that we will have any ongoing involvement or cash flows in any businesses that we classified as held-for-sale or our former IV&V businesses.  Thus, we classified the results of operations for these businesses as Income from discontinued operations, net on our Consolidated Statements of Operations in accordance with SFAS 144.  The following table summarizes our revenue and pre-tax income generated by these operations during the three months ended December 31, 2007 and 2006.
 
   
Three months ended
December 31,
 
(in thousands)
 
2007
   
2006
 
Revenues (Discontinued operations):
           
GBPO
  $ 6,896     $ 9,220  
PSSI
    6,610       7,364  
Other/eliminations
           
Total revenues
  $ 13,506     $ 16,584  
Income before taxes (Discontinued operations):
               
GBPO
  $ 1,799     $ 1,613  
PSSI
    (396 )     737  
Other/eliminations
    82       (78 )
Total income before taxes
  $ 1,485     $ 2,272  
 
 
NOTE 13—INCOME TAXES
 
On October 1, 2007, we adopted FASB Interpretation No. 48—Accounting for Uncertainty in Income Taxes—an interpretation of FASB Statement No. 109, or FIN 48, which provides a financial statement recognition threshold and measurement attribute for a tax position taken or expected to be taken in a tax return.  Under FIN 48, we may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position.  The tax benefits recognized in the financial statements from such a
 
17

position should be measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement.  FIN 48 also provides guidance on derecognition of income tax assets and liabilities, classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with tax positions, and income tax disclosures.
 
The adoption of FIN 48 had no material impact on our Consolidated Balance Sheets or our Consolidated Statements of Operations for the quarter ended December 31, 2007.  After examining the current and past tax positions taken, we concluded that it is "more likely than not" these tax positions will be sustained in the event of an examination and that there would be no material impact to our effective tax rate.  No interest or penalties have been accrued associated with any tax positions taken.  In the event interest or penalties had been accrued, our policy is to include these amounts related to unrecognized tax benefits in income tax expense.  However, as of December 31, 2007, we had no accrued interest or penalties related to uncertain tax positions.  Currently, we are under audit by the IRS for tax year ending September 30, 2005.  We expect the audit to conclude in the next 12 months.  We are unaware of any material issues relating to the audit.
 
We are subject to income tax in many state and local jurisdictions in the United States, none of which are individually material to our financial position, consolidated balance sheets, consolidated statement of cash flows, or consolidated statement of operations.  With few exceptions, we are no longer subject to U.S. federal, state and local income tax examinations by tax authorities for years prior to 2001.
 
 
NOTE 14—SUBSEQUENT EVENT
 
In May 2003, we received a subpoena from a grand jury in the Southern District of New York to produce certain documents pursuant to an investigation by the Antitrust Division of the U.S. Department of Justice, or the DOJ, involving the child support payment processing industry.  On November 23, 2003, the DOJ granted us conditional amnesty pursuant to the Antitrust Division's Corporate Leniency Policy.  In January 2008, we were advised by the DOJ that they will no longer pursue this investigation.
 

18

 

ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
This Management’s Discussion and Analysis of Financial Condition and Results of Operations includes forward-looking statements.  We have based these forward-looking statements on our current plans, expectations and beliefs about future events.  Our actual performance could differ materially from the expectations and beliefs reflected in the forward-looking statements in this section and throughout this report, as a result of the risks, uncertainties and assumptions discussed under Item 1A—Risk Factors of this Quarterly Report on Form 10-Q and other factors discussed in this section.  For more information regarding what constitutes a forward-looking statement, refer to Private Securities Litigation Reform Act Safe Harbor Statement on page 1.
 
The following discussion and analysis is intended to help the reader understand the results of operations and financial condition of Tier Technologies, Inc. This discussion and analysis is provided as a supplement to, and should be read in conjunction with, our financial statements and the accompanying notes to the financial statements.
 
OVERVIEW
 
We provide federal, state and local government and other public and private sector clients with electronic payment and other transaction processing services, as well as software and systems integration services. During fiscal 2007 we undertook a strategic initiative that evaluated the risks, costs, benefits and growth potential of each of our product lines and services. In addition, we assessed the degree to which incremental investments or managerial changes were needed to maximize the profitability of each product line. Based upon this rigorous review, we concluded that we could best maximize our long-term profitability and stockholder value if we focused on our core Electronic Payment Processing, or EPP, business. As a result, in April 2007 we began to seek buyers for the sale of the majority of our Government Business Process Outsourcing, or GBPO, operations and our Packaged Systems and Software Integration, or PSSI, operations.
 
On our Consolidated Balance Sheets, we classified the associated assets and liabilities for each of these businesses as held-for-sale, in accordance with SFAS 144—Accounting for the Impairment or Disposal of Long-Lived Assets, or SFAS 144.  In our Consolidated Statements of Operations, we have classified the operations of these businesses as Income from discontinued operations, net, because we do not expect to have continuing involvement or cash flows from these businesses after the divestitures.  All assets and liabilities that are reported in these financial statements as “held-for-sale” are reported at the lower of the carrying cost or fair value less cost to sell.  Although we report these held-for-sale operations as “discontinued” on our Consolidated Statements of Operations, we continue to operate these operations as efficiently and effectively as possible in order to maximize the proceeds that we expect to receive from the eventual disposition of these operations.
 
We also have a number of businesses within GBPO and PSSI whose operations were neither compatible with our long-term strategic direction nor complementary with other businesses that we were divesting.  We decided to complete, and in some cases extend, the term of the existing contracts for these businesses for the near-term.  We believe that these businesses will be phased out over the next five years.  We continue to report the businesses as continuing operations in our consolidated financial statements, in accordance with SFAS 144.
 
SUMMARY OF OPERATING RESULTS
 
For the three months ended December 31, 2007, we reported a net loss of $1.4 million, or $0.07 per fully diluted share, compared with net income of $2.2 million, or $0.11 per fully diluted share, for the three months ended December 31, 2006.  Our continuing operations reported a loss of $2.9 million, or $0.15 per fully diluted share, while our discontinued operations reported net income of $1.5 million, or $.08 per fully diluted share, for the three months ended December 31, 2007.
 
Our continuing operations are composed of our EPP business, certain businesses that we are winding down and corporate costs.  On a standalone basis, our EPP business reported income of $1.8 million, or
 
19

$0.09 per fully diluted share, during the three months ended December 31, 2007.  This represents a $0.1 million, or 7.3%, decrease from the same period last year.  The results for the quarter ended December 31, 2006 included a one-time $0.2 million refund of excess interchange fees. While the number of transactions and the total dollars processed by our EPP business rose 41.1% and 31.7%, respectively, the size of the average payment that we processed was 6.6% lower than the first quarter of fiscal 2007.  Although EPP provides electronic payment processing services to over 3,000 clients, approximately 16.1% of EPP’s revenues generated during the three months ended December 31, 2007, resulted from transactions processed for the Internal Revenue Service.
 
Our wind-down operations reported a loss of $1.0 million, or $0.05 per fully diluted share during the three months ended December 31, 2007, compared with income of $0.2 million, or $0.01 per fully diluted share, for the same period last year.  As we continue to wind-down these operations, we expect that the level of this loss will decline in future quarters.  During fiscal 2008, we expect to wind-down two businesses that generated losses totaling $0.5 million during the quarter ended December 31, 2007.  Another business that reported a $0.5 million loss during the three months ended December 31, 2007 is expected to be wound-down over a five-year period.  Our corporate overhead contributed $3.7 million, or $0.19 per fully diluted share, to the overall net loss from continuing operations, which includes a significant portion of costs for shared-services that could not be assigned directly to any business unit.  We expect that the need for, and cost of, these shared-services and other corporate costs will diminish after we sell and/or wind-down our GBPO and PSSI businesses.
 
For the three months ended December 31, 2007, our discontinued operations from our held-for-sale GBPO and PSSI operations reported income of $1.5 million, or $0.08 per fully diluted share, a decrease of $0.8 million from the same period last year.  Although the GBPO and PSSI operations generated income during the three months ended December 31, 2007 on a standalone basis (excluding an allocation of general corporate costs), the expiration of two GBPO contracts and the completion of a number of PSSI projects during fiscal 2007 are expected to result in lower earnings in future years.
 
EXPECTATIONS FOR 2008
 
We expect that fiscal 2008 will be another transition year as we position our company for the long-term growth of the EPP business.  In fiscal 2008, we expect to see continued significant revenue growth in our EPP business, driven not only by revenue growth initiatives, but also by increasing consumer demand for electronic payment processing alternatives.  Furthermore, we are undertaking two key initiatives designed to facilitate the growth of the EPP business.  First, we are analyzing our processing platforms and infrastructure to determine what actions are needed to improve efficiency and reduce costs, while providing the capacity for future growth.  Based on our preliminary conclusions, we expect to make a significant investment in our current EPP technology in fiscal 2008.  Second, we expect to move EPP beyond focusing primarily on governmental clients into the commercial biller-direct payment processing space.  In addition to these two EPP-specific initiatives, we also intend to right-size our corporate overhead once the sale of our non-core assets is complete.  In fiscal 2008, we also expect to finalize the divestiture of the held-for-sale businesses and use the proceeds from these dispositions to fund future growth in our EPP business.
 
While we expect that certain of these initiatives will produce some cost savings during fiscal 2008, we believe the cost of implementing these initiatives will outweigh those savings during fiscal 2008 and we expect to incur a net loss in fiscal 2008.  However, once the implementation of these initiatives is complete, we believe that our company will report long-term, sustainable profitability.
 
20

RESULTS OF OPERATIONS
 
The following table provides an overview of our results of operations for the three months ended December 31, 2007 and 2006:
 
         
Variance
 
   
Three months ended December 31,
   
2007 vs. 2006
 
(in thousands, except percentages)
 
2007
   
2006
     $      
%
 
 Revenues
  $ 29,192     $ 26,136     $ 3,056       11.7 %
 Costs and expenses
    33,059       27,820       5,239       18.8 %
   Loss from continuing operations before other income and income taxes
    (3,867 )     (1,684 )     (2,183 )     (129.6 )%
 Other income
    967       1,686       (719 )     (42.6 )%
 Loss from continuing operations before income taxes
    (2,900 )     2       (2,902 )     *  
 Income tax provision
    16       60       (44 )     (73.3 )%
 Loss from continuing operations
    (2,916 )     (58 )     (2,858 )     *  
 Income from discontinued operations, net
    1,485       2,272       (787 )     (34.6 )%
 Net (loss) income
  $ (1,431 )   $ 2,214     $ (3,645 )     (164.6 )%
* Not meaningful
                               
 
The following sections describe the reasons for key variances in the results that we are reporting for continuing and discontinued operations.
 
CONTINUING OPERATIONS
 
The continuing operations section of our Consolidated Statements of Operations includes the results of operations of our core EPP business, certain businesses that we expect to wind-down over the next five years and general corporate operations.  The following table presents the revenues and expenses for our continuing operations for the three months ended December 31, 2007 and 2006.  This table is followed by a detailed analysis summarizing reasons for variances in these financial results.
 
   
Three months ended
December 31,
 
(in thousands)
 
2007
   
2006
 
 Revenues
  $ 29,192     $ 26,136  
 Costs and expenses:
               
Direct costs
    22,402       19,276  
General and administrative
    7,248       5,446  
Selling and marketing
    2,113       1,766  
Depreciation and amortization
    1,296       1,332  
Total costs and expenses
    33,059       27,820  
 Loss from continuing operations before other income and income taxes
    (3,867 )     (1,684 )
 Other income
    967       1,686  
 (Loss) income from continuing operations before income taxes
    (2,900 )     2  
 Income tax provision
    16       60  
 Loss from continuing operations
  $ (2,916 )   $ (58 )
 
Revenues (Continuing Operations)
 
The following table compares the revenues generated by our continuing operations during the three months ended December 31, 2007 and 2006:
 
   
Three months ended
 December 31,
   
Variance
 
(in thousands, except percentages)
 
2007
   
2006
     $      
%
 
Revenues
                         
EPP
  $ 27,948     $ 22,239     $ 5,709       25.7 %
Wind-down
    1,382       3,967       (2,585 )     (65.2 )%
Corporate
    (138 )     (70 )     (68 )     (97.1 )%
Total
  $ 29,192     $ 26,136     $ 3,056       11.7 %
 
 
21

The following sections discuss the key drivers that caused these revenue changes from our continuing operations.
 
EPP Revenues:  EPP provides electronic processing solutions, including payment of taxes, fees and other obligations owed to government entities, educational institutions, utilities and other public sector clients.  EPP’s revenues reflect the number of contracts with clients, the volume of transactions processed under each contract and the rates that we charge for each transaction that we process.  EPP generated $27.9 million of revenues during the three months ended December 31, 2007, a $5.7 million, or 25.7%, increase over the three months ended December 31, 2006.  During the three months ended December 31, 2007, we processed 41.1% more transactions than we did in the same period last year, representing 31.7% more dollars.  The revenues generated by EPP’s educational institution payments vertical increased 68.6% during the three months ended December 31, 2007 over the same period last year.  In addition, the revenues generated by EPP’s property tax payment vertical increased 27.9%.  The remainder of the increase is attributable to increases in federal and state taxes processing and utilities.
 
As an increasing number of public and private sector entities strive to meet rising consumer demand for electronic payment alternatives, we believe our renewed focus on our core EPP business will continue to produce significant revenue growth for the foreseeable future.
 
Wind-down Revenues:  During the three months ended December 31, 2007, our three wind-down operations generated $1.4 million in revenues, a $2.6 million, or 65.2%, decrease from the three months ended December 31, 2006.  The overall revenue decrease was due primarily to the completion or near completion of several projects during fiscal 2007.  Our Pension business contributed $1.2 million to the overall decline in revenues, in which one project contributed $0.7 million and another project contributed $0.6 million, offset by an increase of $0.1 million in warranty work on another project.  The completion of one project within our Health and Human Services, or HHS, business contributed $1.1 million to the overall decline in Wind-down revenues.  The completion of $0.3 million in maintenance contracts within our Voice and Systems Automation business further contributed to the overall decline.
 
Corporate Operations/Eliminations:  During the three months ended December 31, 2007, we eliminated $138,000 of revenues for transactions processed by EPP for our GBPO business (which is included in discontinued operations).  This amount was $68,000 greater than the amount eliminated during the three months ended 2006, because of a rise in the number of transactions that EPP processed for our GBPO business.
 
Direct Costs (Continuing Operations)
 
Direct costs, which represent costs directly attributable to providing services to clients, include: payroll and payroll-related costs; credit card interchange fees and assessments; travel-related expenditures; amortization of intellectual property; amortization and depreciation of project-related equipment, hardware and software purchases; and the cost of hardware, software and equipment sold to clients.  The following table provides a year-over-year comparison of direct costs incurred by our continuing operations during the three months ended December 31, 2007 and 2006:
 
   
Three months ended
 December 31,
   
Variance
 
(in thousands, except percentages)
 
2007
   
2006
    $          
Direct costs
                         
EPP
  $ 21,118     $ 16,582     $ 4,536       27.4 %
Wind-down
    1,284       2,694       (1,410 )     (52.3 )%
Total
  $ 22,402     $ 19,276     $ 3,126       16.2 %
 
The following sections discuss the key drivers that caused these changes in the direct costs for continuing operations.
 
EPP Direct Costs:  Consistent with the growth of our EPP revenues, EPP’s direct costs rose $4.5 million, or 27.4%, during the three months ended December 31, 2007.  This increase directly reflects interchange fees charged to us to process the previously described increase in the number and volume of electronic payments processed for our electronic payment processing clients.  In addition, the results that we
 
22

reported for the three months ended December 31, 2006 included the one-time recovery of excess interchange fees.  We expect to see continued increases in our EPP direct costs as we strive to grow this business and as more clients move toward electronic payment processing options.
 
Wind-down Direct Costs:  During the three months ended December 31, 2007, Direct costs from our wind-down operations decreased $1.4 million, or 52.3%, from the same period last year.  These decreases are primarily due to the absence of labor and labor-related expenses and subcontractor costs incurred on a Pension and a HHS contract, which were both completed during fiscal year 2007.  As we wind down these operations, we expect that the direct costs of these operations will continue to decrease during the remainder of fiscal 2008.
 
General and Administrative (Continuing Operations)
 
General and administrative expenses consist primarily of payroll and payroll-related costs for general management, administrative, accounting, legal and information systems, as well as fees paid to our directors and auditors.  The following table compares general and administrative costs incurred by our continuing operations during the three months ended December 31, 2007 and 2006:
 
   
Three months ended
 December 31,
   
Variance
 
(in thousands, except percentages)
 
2007
   
2006
    $      
%
 
General and administrative
                         
EPP
  $ 2,310     $ 1,313     $ 997       75.9 %
Wind-down
    591       553       38       6.9 %
Corporate
    4,347       3,580       767       21.4 %
Total
  $ 7,248     $ 5,446     $ 1,802       33.1 %
 
EPP General and Administrative:  During the three months ended December 31, 2007, EPP incurred $2.3 million of general and administrative expenses, a $1.0 million, or 75.9%, increase over the same period last year. These increases are attributable primarily to:  a $0.4 million increase for labor and labor-related expenses, including shared-service costs for resources redeployed from discontinued operations and general corporate operations to EPP; a $0.3 million increase for consulting services to develop and implement key strategic initiatives; a $0.2 million increase in bad debt expense; and $0.1 million of additional rent and legal expenses.
 
During the remainder of fiscal 2008, general and administrative expenses for our EPP operations could increase as we move toward establishing a common electronic payment processing platform.  Currently, we process payments on multiple platforms at multiple locations.  Investing in a common platform, we believe, will improve the long-term efficiency and cost-effectiveness of our EPP operations and will provide the capacity to process significantly more transactions.
 
Wind-down General and Administrative:  During the three months ended December 31, 2007, our wind-down operations incurred $0.6 million of general and administrative expenses, a $38,000, or 6.9%, increase over the same period last year.  Included in this variance was a $285,000 increase in our bad debt expense, partially offset by a $209,000 decrease in our labor and labor-related expenses and a $52,000 decrease in other administrative costs.
 
The $285,000 increase in bad debts expense resulted from the recognition of $82,000 of bad debts expense during the three months ended December 31, 2007, combined with the effects of a $203,000 reduction in the allowance for uncollectible accounts receivable to reflect successful collection efforts in our VSA and Pension businesses during the three months ended December 31, 2006.  The $209,000 decrease in our labor and labor-related expenses reflects $344,000 in wages and fringe benefits, partially offset by $135,000 of additional severance costs, which both result from decreases in the VSA and Pension workforces that we are making as we wind-down these operations.
 
Corporate General and Administrative:  Our corporate operations represent those functions that support our corporate governance, including the costs associated with our Board of Directors and executive management team, as well as accounting, finance, legal and the costs of maintaining our
 
23

corporate headquarters in Reston, Virginia.  In addition, corporate costs include functions that provide shared-services that support operations throughout our organization, such as information technology and business development.
 
During the three months ended December 31, 2007, our corporate operations incurred $4.3 million of general and administrative expenses, an $0.8 million, or 21.4%, increase over the same period last year, primarily because of a $0.4 million increase in legal expenses and a $0.3 million increase in corporate labor and labor-related expenses.  Legal costs increased $0.4 million primarily because of the absence of the reversal of an over-accrual from the prior fiscal year made during December 31, 2006, and the ongoing investigation by the Securities and Exchange Commission.  The $0.3 million increase in our corporate labor and labor-related expenses includes:  $0.3 million of additional incentives and bonuses paid to retain key employees during the divestiture period; $0.1 million of additional severance, and; $0.3 million of additional share-based payment expenses resulting from the issuance of options to purchase 855,000 shares of our common stock and the acceleration of the vesting period for certain options previously issued to our Board of Directors, which provided Board members with a vesting period consistent with the other options issued to them; partially offset by a $0.4 million reduction in our wages and fringe costs, which primarily resulted from the consolidated of portions of our corporate information and technology function..
 
We believe the anticipated sales of the majority of our GBPO and PSSI operations will reduce the need for corporate support.  Therefore, during late fiscal 2008, we anticipate reductions in corporate general and administrative expenses.
 
Selling and Marketing (Continuing Operations)
 
Selling and marketing expenses consist primarily of payroll and payroll-related costs, commissions, advertising and marketing expenditures and travel-related expenditures.  We expect selling and marketing expenses to fluctuate from quarter to quarter due to a variety of factors, such as increased advertising and marketing expenses incurred in anticipation of the April 15th federal tax season.  The following table provides a year-over-year comparison of selling and marketing costs incurred by our continuing operations during the three months ended December 31, 2007 and 2006:
 
   
Three months ended
December 31,
   
Variance
 
(in thousands, except percentages)
 
2007
   
2006
     $       %  
Selling and marketing
                         
EPP
  $ 1,887     $ 1,556     $ 331       21.3 %
Wind-down
    118       203       (85 )     (41.9 )%
Corporate
    108       7       101       *  
Total
  $ 2,113     $ 1,766     $ 347       19.7 %
* Not meaningful
 
 
EPP Selling and Marketing:  During the three months ended December 31, 2007, EPP incurred $1.9 million of selling and marketing expenses, a $0.3 million, or 21.3%, increase over the same period last year.  Of the overall increase, $0.2 million is attributable to additional advertising and partnership related costs.  The remaining $0.1 million increase is due to additional labor and labor-related expenses and additional travel costs.  During fiscal 2008, we expect that EPP’s direct sales and marketing expenses will increase as we strive to accelerate the growth of this business.
 
Wind-down Selling and Marketing:  During the three months ended December 31, 2007, the selling and marketing expenses of our wind-down operation decreased to $0.1 million, a 41.9% decrease from the same period last year.  The minor decrease is attributable primarily to a decrease in labor and labor-related expenses.  We do not expect to incur significant selling and marketing expenses for our wind-down operations in fiscal 2008.
 
Corporate Selling and Marketing:  As a general rule, we assign labor and labor-related costs incurred by our corporate selling and marketing function directly to individual projects and businesses that benefited from the service.  The $0.1 million increase in sales and marketing expenses during the three months ended December 31, 2007 primarily reflects a higher proportion labor and labor-related costs that could not be assigned directly to a specific project.
 
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Depreciation and Amortization (Continuing Operations)
 
Depreciation and amortization represents expenses associated with the depreciation of equipment, software and leasehold improvements, as well as the amortization of intangible assets from acquisitions and other intellectual property not directly attributable to client projects.
 
   
Three months ended
December 31,
   
Variance
 
(in thousands, except percentages)
 
2007
   
2006
     $       %  
Depreciation and amortization
                         
EPP
  $ 833     $ 803     $ 30       3.7 %
Wind-down
    372       367       5       1.4 %
Corporate
    91       162       (71 )     (43.8 )%
Total
  $ 1,296     $ 1,332     $ (36 )     (2.7 )%
 
Depreciation and amortization during the three months ended December 31, 2007 and 2006 remained relatively consistent.
 
Other Income (Continuing Operations)
 
Equity in net income of unconsolidated affiliate: We had no equity in net income of unconsolidated affiliate during the three months ended December 31, 2007, compared with $0.8 million in the same quarter last year, due to the divestiture in our 46.96% ownership of CPAS, Inc., a former minority-owned investment, in the third quarter of fiscal 2007.
 
Interest income, net:  Interest income during the three months ended December 31, 2007 remained relatively consistent with the three months ended December 31, 2006.  Although the average daily balance of our investment portfolio increased significantly, the interest rates we received on these investments has declined in recent months consistent with interest rate changes in the marketplace. The interest rates on our investment portfolio fluctuate with changes in the marketplace; however, we believe that the principal value of our portfolio is secure, since we have no investments in the types of financial instruments that have caused other financial institutions to write-down the value of their portfolios.
 
Income Tax Provision (Continuing Operations)
 
We reported income tax provisions of $16,000 for the three months ended December 31, 2007 and $60,000 for the three months ended December 31, 2006.  The provision for income taxes represents state tax obligations incurred by our EPP operations.  Our Consolidated Statements of Operations for the three months ended December 31, 2007 and 2006 do not reflect a federal tax provision because of offsetting adjustments to our valuation allowance.  Our effective tax rates differ from the federal statutory rate due to state and foreign income taxes, tax-exempt interest income and the charge for establishing a valuation allowance on our net deferred tax assets.  Our future tax rate may vary due to a variety of factors, including, but not limited to:  the relative income contribution by tax jurisdiction; changes in statutory tax rates; the amount of tax exempt interest income generated during the year; changes in our valuation allowance; our ability to utilize foreign tax credits and net operating losses and any non-deductible items related to acquisitions or other nonrecurring charges.
 
 
DISCONTINUED OPERATIONS
 
In April 2007, we began to seek buyers for the majority of our GBPO and PSSI segments.  As of December 31, 2007, we continued to own and operate these businesses.  However, SFAS 144 requires that we report these businesses as “discontinued” on our Consolidated Statements of Operations, because we do not expect to have continuing involvement in, or cash flows from, these operations after their divestiture.  As such, we reclassified revenues and costs associated with the portions of those segments held-for-sale to discontinued operations for all periods represented.
 
25

 
The following table summarizes our results of operations from discontinued operations for the three months ended December 31, 2007 and 2006.  Immediately following this table is a discussion of key variances in these results.
 
   
Three months ended
December 31, 2007
   
Three months ended
 December 31, 2006
 
(in thousands)
 
GBPO
   
PSSI
   
Eliminations
   
Total
   
GBPO
   
PSSI
   
Eliminations
   
Total
 
 Revenues
  $ 6,896     $ 6,610     $     $ 13,506     $ 9,220     $ 7,364     $     $ 16,584  
 Costs and expenses:
                                                               
Direct costs
    4,134       5,047       (138 )     9,043       6,750       4,894       (114 )     11,530  
General and
    administrative
    387       1,501       41       1,929       658       1,144       192       1,994  
Selling and marketing
    551       368       15       934       198       563             761  
Depreciation and
    amortization
          20             20       1       26             27  
  Write-down of goodwill
    and intangibles
    25       373             398                          
Total costs and
    expenses
    5,097       7,309       (82 )     12,324       7,607       6,627       78       14,312  
   Income before other
    income and
    income taxes
    1,799       (699 )     82       1,182       1,613       737       (78 )     2,272  
 Other income
          303             303                          
 Income before income taxes
    1,799       (396 )     82       1,485       1,613       737       (78 )     2,272  
 Income tax provision
                                               
  Income from discontinued
    operations, net
  $ 1,799     $ (396 )   $ 82     $ 1,485     $ 1,613     $ 737     $ (78 )   $ 2,272  
 
Revenues (Discontinued Operations)
 
GBPO Revenues:  During the three months ended December 31, 2007, revenues from discontinued GBPO operations decreased $2.3 million, or 25.2%, compared to the same period last year.  The decrease is attributable primarily to the absence of $1.9 million of revenue from one payment processing center contract that expired at the end of the third quarter of fiscal 2007.  A shift to lower cost, state-mandated electronic payment alternatives at another payment processing center reduced revenues by $0.5 million during the three months ended December 31, 2007. Offsetting these decreases was a $0.1 million increase in revenues from a call center project as a result of two additional offices assigned to our contract.
 
PSSI Revenues:  During the three months ended December 31, 2007, revenues from discontinued PSSI operations decreased $0.8 million, or 10.2%, from the same period last year.  The decrease reflects a $0.9 million reduction in revenues contributed by our Unemployment insurance, or UI, operations and a $0.2 million reduction in revenues contributed by our Financial Management Systems, or FMS, business.  These decreases were partially offset by $0.4 million of incremental revenue from our State Systems Integration, or SSI, business.
 
UI contributed $0.9 million of lower revenues primarily because of the completion of a project, which contributed $0.7 million to the decline and a $0.6 million reduction in revenues from deliverables on another project.  These decreases were partially offset by $0.4 million of additional revenue from a project which commenced during the fourth quarter of fiscal 2007.   FMS contributed $0.2 million lower revenues because of the completion or near completion of projects.  SSI contributed $0.4 million of incremental revenues because of additional revenues for work performed for an existing customer.
 
 
Direct Costs (Discontinued Operations)
 
GBPO Direct Costs:  During the three months ended December 31, 2007, direct costs from discontinued GBPO operations decreased $2.6 million, or 38.8%, from the same period last year.  Our payment processing centers contributed $2.2 million to the overall decline in direct costs, of which $1.2 million is attributable to the completion of one project during fiscal 2007 and $1.0 million was attributable to the shift to lower cost, state-mandated electronic payment alternatives at another payment processing center.  Our call center project benefited from a $0.6 million decrease in direct costs for the three months ended December 31, 2007 primarily from the absence of $0.2 million in forward loss accruals, the reduction of
 
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$0.2 million in telephone expense and the absence of depreciation expense of $0.1 million, as a result of its held-for-sale status, in which no depreciation expense is recognized in accordance with SFAS 144.
 
PSSI Direct Costs:  During the three months ended December 31, 2007, direct costs from discontinued PSSI operations increased $0.2 million, or 3.1%, from the same period last year.  An increase in direct costs for maintenance contracts within our FMS business contributed $0.5 million to the overall increase in expenses.  In addition, our SSI business incurred $0.3 million more in expenses in the three months ended December 31, 2007 over the same period last year.  Offsetting these increases was a $0.6 million decrease by our UI business, including $0.4 million attributable to the completion of one project and $0.4 million attributable to reduced work on another fixed-price contract, partially offset by a $0.2 million increase in expenses incurred on several smaller projects.
 
 
Other Expenses (Discontinued Operations)
 
GBPO Other Expenses:  During the three months ended December 31, 2007, general and administrative expenses for our GBPO discontinued operations decreased $0.3 million, or 41.2%, because of a $0.2 million decrease in bad debt expense and a $0.1 million decrease in labor and labor-related support services, primarily attributable to the closure of one of our payment processing centers in the third fiscal quarter of fiscal 2007.  Selling and marketing expenses increased $0.4 million, because of the costs associated with preparing a number of significant proposals.  Finally, we recognized $25,000 of SFAS 144 impairment expense during the three months ended December 31, 2007 to write-down the carrying value of certain GBPO assets that are classified as held-for-sale to fair value.
 
PSSI Other Expenses:  During the three months ended December 31, 2007, general and administrative expenses for discontinued PSSI operations increased $0.4 million, or 31.2%, over the same period last year, primarily due to a $0.9 million increase in labor and labor related expenses of administrative support services.  Partially offsetting this increase is a decrease of $0.3 million of bad debt expense and a $0.2 million decrease in office supplies and miscellaneous expenses.  Selling and marketing expenses decreased $0.2 million during the three months ended December 31, 2007, primarily from a decrease in labor and labor-related expenses, including labor expenses allocated from corporate overhead that can be directly assigned to specific operations.  During the three months ended December 31, 2007, we recognized $0.4 million of SFAS 144 impairment to write-down the carrying value of certain PSSI operations that are classified as held-for-sale to fair value.
 
Corporate Other Expenses:  During the three months ended December 31, 2007, general and administrative expenses for discontinued corporate operations decreased $0.2 million over the same period last year, primarily due to a decrease in labor and labor-related expenses that could not be assigned to specific operations.
 
 
LIQUIDITY AND CAPITAL RESOURCES
 
Our principal capital requirement is to fund working capital to support our organic growth, including potential future acquisitions. Under our Amended and Restated Credit and Security Agreement, as amended, with our lender, we may obtain up to $7.5 million of letters of credit.  The agreement also grants the lender a perfected security interest in cash collateral in an amount equal to all issued and to be issued letters of credit.  At December 31, 2007, we had $5.5 million of letters of credit outstanding under this credit facility, which are fully collateralized.  These letters of credit were issued to secure performance bonds, insurance and a property lease.
 
Net Cash from Continuing Operations—Operating Activities.  During the three months ended December 31, 2007, our operating activities from continuing operations provided $1.8 million of cash.  This reflects a net loss of $2.9 million from continuing operations and $2.0 million of non-cash items.  During the three months ended December 31, 2007, $2.7 million of cash was generated by an increase in accounts payable and accrued liabilities.  A decrease in accounts receivable and unbilled receivables generated $0.2 million of cash.  A decrease in deferred revenue used $0.2 million of cash.
 
During the three months ended December 31, 2006, our operating activities from continuing operations used $0.8 million of cash.  This reflects a net loss of $0.1 million from continuing operations and $0.5 million of
 
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non-cash items.  During the three months ended December 31, 2006, $1.7 million of cash was used in by an increase in accounts receivable and unbilled receivables.  A decrease in deferred revenue used $0.2 million of cash.  An increase in accounts payable and accrued liabilities generated $0.3 million of cash, an increase in income taxes receivable generated $0.2 million of cash and a decrease of prepaid expenses and other assets generated $0.1 million of cash.
 
Net Cash from Continuing Operations—Investing Activities.  Net cash provided by our investing activities from continuing operations for the three months ended December 31, 2007 was $0.9 million, including $5.6 million of cash provided by sales and maturities of marketable securities, offset by $3.9 million of cash used to purchase marketable securities.  In addition, $0.8 million of cash was used to purchase equipment and software, primarily associated with our corporate IT.
 
Net cash used in our investing activities from continuing operations for the three months ended December 31, 2006 was $0.2 million, including $3.3 million of cash used to purchase restricted investments in the form of certificates of deposit required to collateralize performance bonds, offset by $3.3 million of cash generated by sales and maturities of restricted investments. In addition, we used $0.3 million of cash to purchase equipment and software.
 
Net Cash from Continuing Operations—Financing Activities.  Net cash used in our financing activities from continuing operations for the three months ended December 31, 2007 was $7,000, including $29,000 provided by the exercise of options to purchase our common stock, partially offset by the use of $36,000 for capital lease obligations.  Net cash used in our financing activities from continuing operations for the three months ended December 31, 2006 was $7,000, used for capital lease obligations.
 
Net Cash from Discontinued Operations—Operating Activities.  During the three months ended December 31, 2007, our operating activities from discontinued operations provided $3.1 million of cash.  This reflects $1.5 million of net income and $0.1 million used for non-cash items, of which $0.4 million relates to the write-down of goodwill and held-for-sale assets and $0.3 million by the reduction in bad debt expense.  During the three months ended December 31, 2006, our operating activities from discontinued operations generated $4.9 million of cash, including $2.3 million of net income and $1.3 million of non-cash items.
 
Net Cash from Discontinued Operations—Investing Activities.  Net cash used in our investing activities from discontinued operations for the three months ended December 31, 2007 was $1.3 million, primarily used to purchase equipment and software, and fund internally developed software.  Net cash used in our investment activities from discontinued operations for the three months ended December 31, 2006 was $0.7 million, primarily to purchase equipment and software, and fund internally developed software.
 
Net Cash from Discontinued Operations—Financing Activities.  During the three months ended December 31, 2007 and 2006, we used $2,000 and $1,000, respectively, of cash for capital lease obligations.
 
We expect to generate cash flows from operating activities over the long term; however, we may experience significant fluctuations from quarter to quarter resulting from the timing of the billing and collection of large project milestones.  We anticipate that our existing capital resources, including our cash balances, cash that we anticipate will be provided by operating activities and our available credit facilities will be adequate to fund our operations for at least fiscal 2008.  There can be no assurance that changes will not occur that would consume available capital resources before such time.  Our capital requirements and capital resources depend on numerous factors, including:  potential acquisitions; initiation of large child support payment processing contracts that typically require large cash outlays for capital expenditures and staff-up costs; contingent payments earned; new and existing contract requirements; the timing of the receipt of accounts receivable, including unbilled receivables; the timing and ability to sell investment securities held in our portfolio without a loss of principal; our ability to draw on our bank facility; and employee growth.  To the extent that our existing capital resources are insufficient to meet our capital requirements, we will have to raise additional funds.  There can be no assurance that additional funding, if necessary, will be available on favorable terms, if at all.  The raising of additional capital may dilute our shareholders’ ownership in us.
 
Due to the current economic climate, the performance bond market has changed significantly, resulting in reduced availability of bonds, increased cash collateral requirements and increased premiums.  Some of our
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government contracts require a performance bond and future requests for proposal may also require a performance bond.  Our inability to obtain performance bonds, increased costs to obtain such bonds or a requirement to pledge significant cash collateral in order to obtain such bonds would adversely affect our business and our capacity to obtain additional contracts.  Increased premiums or a claim made against a performance bond could adversely affect our earnings and cash flow and impair our ability to bid for future contracts.
 
 
CONTRACTUAL OBLIGATIONS
 
Since September 30, 2007, there have been no material changes outside the ordinary course of business in the contractual obligations disclosed in our most recent annual report.
 
CRITICAL ACCOUNTING POLICIES
 
The preparation of our financial results of operations and financial position requires us to make judgments and estimates that may have a significant impact upon our financial results.  We believe that of our accounting policies, the following estimates and assumptions, which require complex subjective judgments by management, could have a material impact on reported results:  estimates of project costs and percentage of completion; estimates of effective tax rates, deferred taxes and associated valuation allowances; valuation of goodwill and intangibles; and estimated share-based compensation.  Actual results could differ materially from management’s estimates.
 
For a full discussion of our critical accounting policies and estimates, see the Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended September 30, 2007.
 
 
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
We maintain a portfolio of cash equivalents and investments in a variety of securities including certificates of deposit, money market funds and government debt securities.  These available-for-sale securities are subject to interest rate risk and may decline in value if market interest rates increase.  If market interest rates increase immediately and uniformly by ten percentage points from levels at December 31, 2007, the fair value of the portfolio would decline by about $19,200.
 
The majority of our investment portfolio is composed of AAA-rated auction rate municipal bonds, collateralized with student loans.  These municipal bonds, which typically have 20- to 30-year maturities, are bought and sold in the marketplace through a bidding process sometimes referred to as a “Dutch Auction.”  After their initial issuance, the interest rate on these securities is reset at prescribed intervals (typically every 28 days), based upon the market demand for the securities.  To date, we are not aware of the failure of any auctions for municipal bonds, collateralized with student loans.  In the event, however, that an auction occurs for which there was insufficient demand by potential buyers for a particular security, the fair value of our investment could decline and we may not be able to liquidate our investment in that security on a timely basis.  
 
 
ITEM 4. CONTROLS AND PROCEDURES
 
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
 
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of December 31, 2007.  The term “disclosure controls and procedures” means controls and other procedures that are designed to ensure that information required to be disclosed by a company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms.  Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that such information is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding
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required disclosure.  Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.  Based on the evaluation of our disclosure controls and procedures as of December 31, 2007, our Chief Executive Officer and our Chief Financial Officer concluded that as of that date, our disclosure controls and procedures were effective at the reasonable assurance level.
 
There was no change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended December 31, 2007 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
 
 
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PART II. OTHER INFORMATION
 
ITEM 1. LEGAL PROCEEDINGS
 
On November 20, 2006, we were served with a purported class action lawsuit filed with the United States District Court for the Eastern District of Virginia on behalf of purchasers of our common stock.  The suit alleged that Tier and certain of its former officers issued false and misleading statements, but did not specify the damages being sought.  On July 24, 2007, the United States District Court for the Eastern District of Virginia entered into an order denying the plaintiff's motion for class certification for the purported class action lawsuit.  On December 3, 2007, the court granted our motion to dismiss plaintiff's complaint, but permitted plaintiff an opportunity to file an amended complaint.  Currently, the parties are in the process of resolving that lawsuit.  We believe we have minimal, if any, exposure associated with this complaint.
 
In May 2003, we received a subpoena from a grand jury in the Southern District of New York to produce certain documents pursuant to an investigation by the Antitrust Division of the U.S. Department of Justice, or the DOJ, involving the child support payment processing industry.  On November 23, 2003, the DOJ granted us conditional amnesty pursuant to the Antitrust Division's Corporate Leniency Policy.  In January 2008, we were advised by the DOJ that they will no longer pursue this investigation.
 
 
ITEM 1A. RISK FACTORS
 
Investing in our common stock involves a degree of risk. You should carefully consider the risks and uncertainties described below in addition to the other information included or incorporated by reference in this quarterly report. If any of the following risks actually occur, our business, financial condition or results of operations would likely suffer. In that case, the trading price of our common stock could fall.
 
The following factors and other risk factors could cause our actual results to differ materially from those contained in forward-looking statements in this Form 10-Q.  We updated these risk factors from those included in our annual report on Form 10-K to, among other things, update the risk factor regarding claims and lawsuits.
 
We have incurred losses in the past and may not be profitable in the future.  We have incurred losses in the past and we may do so in the future.  While we reported net income in fiscal year 2005, we expect to report a loss for fiscal 2008 and have reported net losses of $3.0 million during fiscal year 2007, $9.5 million during the fiscal year 2006, $63,000 in fiscal year 2004 and $5.4 million in fiscal year 2003.
 
Our revenues and operating margins may decline and may be difficult to forecast, which could result in a decline in our stock price.  Our revenues, operating margins and cash flows are subject to significant variation from quarter to quarter due to a number of factors, many of which are outside our control.  These factors include:
 
·  
economic conditions in the marketplace;
 
·  
our customers’ budgets and demand for our services;
 
·  
seasonality of business;
 
·  
timing of service and product implementations;
 
·  
unplanned increases in costs;
 
·  
delays in completion of projects;
 
·  
intense competition;
 
·  
variability of software license revenues; and
 
·  
integration and costs of acquisitions.
 
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The occurrence of any of these factors may cause the market price of our stock to decline or fluctuate significantly, which may result in substantial losses to investors.  We believe that period-to-period comparisons of our operating results are not necessarily meaningful and/or indicative of future performance.  From time to time, our operating results may fail to meet analysts’ and investors’ expectations, which could cause a significant decline in the market price of our stock.  Price fluctuations and trading volume of our stock may be rapid and severe and may leave investors little time to react.  Other factors that may affect the market price of our stock include announcements of technological innovations or new products or services by competitors and general economic or political conditions, such as recession, acts of war or terrorism.  Fluctuations in the price of our stock could cause investors to lose all or part of their investment.
 
We may not be successful in divesting certain assets and liabilities and our anticipated divestiture could disrupt our operations.  We may not be able to obtain reasonable offers for the fair value of the portions of PSSI and GBPO assets and liabilities that we are marketing.  In that event, we may be required to recognize additional impairment losses or to terminate our planned divestiture.  Furthermore, our announced divestiture plan has resulted in, and could result in, additional turnover of employees or could have an adverse impact on our ability to attract and retain customers, which, in turn, could have an adverse impact on the revenues generated by these businesses.  In addition, if our estimates of the fair value of these businesses are not accurate, we may incur additional impairment losses or other losses on the sale of these businesses.  Divestiture of certain portions of these businesses has been delayed, and may be further delayed, or may be unsuccessful, resulting in business disruption and increased costs of running and completing certain projects.
 
We may not be successful in identifying acquisition candidates and, if we undertake acquisitions, they could be expensive, increase our costs or liabilities or disrupt our business.  One of our strategies is to pursue growth through acquisitions.  We may not be able to identify suitable acquisition candidates at prices that we consider appropriate or to finance acquisitions at favorable terms.  If we do identify an appropriate acquisition candidate, we may be unsuccessful in negotiating the terms of the acquisition, financing the acquisition or, if the acquisition occurs, integrating the acquired business into our existing business.  Negotiations of potential acquisitions and the integration of acquired business operations could disrupt our business by diverting management attention away from day-to-day operations.  Acquisitions of businesses or other material operations may require additional debt or equity financing, resulting in leverage or dilution of ownership.  We also may not realize cost efficiencies or synergies that we anticipated when selecting our acquisition candidates.  In addition, we may need to record write-downs from future impairments of identified intangible assets and goodwill, which could reduce our future reported earnings.  Acquisition candidates may have liabilities or adverse operating issues that we fail to discover through due diligence prior to the acquisition.  Any costs, liabilities or disruptions associated with any future acquisitions we may pursue could harm our operating results.
 
Our current and future information technology infrastructure may not meet our requirements for the sustainable and economical growth of our EPP business. Our EPP business is highly dependent upon having a safe and secure information technology platform with sufficient capacity to meet the future growth of our business.  If our ability to develop and/or acquire upgrades or replacements of our existing platform does not keep pace with the growth of our business, we may not be able to meet our growth expectations.  Furthermore, if we are not able to acquire or develop these systems on a timely and economical basis, the profitability of our EPP business may be adversely affected.
 
While our continuing operations provide services to over 3,000 clients, our revenues and cash flows could decline significantly if we were unable to retain our largest clients.  Our electronic payment processing provides services to over 3,000 clients.  However, our contract with the U.S. Internal Revenue Service has historically generated about 25% of our annual revenues from electronic payment processing.  This contract is scheduled to expire at the end of 2008 if the IRS does not exercise its option to renew.  Our operating results and cash flows could decline significantly if we were unable to retain this client, or replace it in the event we were unable to renew this contract or are unsuccessful in future re-bids of this contract.
 

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We operate in highly competitive markets.  If we do not compete effectively, we could face price reductions, reduced profitability and loss of market share.  Our business is focused on transaction processing and software systems solutions, which are highly competitive markets and are served by numerous international, national and local firms.  Many competitors have significantly greater financial, technical and marketing resources and name recognition than we do.  In addition, there are relatively low barriers to entry into these markets and we expect to continue to face additional competition from new entrants into our markets.  Parts of our business are subject to increasing pricing pressures from competitors, as well as from clients facing pressure to control costs.  Some competitors are able to operate at significant losses for extended periods of time, which increases pricing pressure on our products and services.  If we do not compete effectively, the demand for our products and services and our revenue growth and operating margins could decline, resulting in reduced profitability and loss of market share.
 
Changes in accounting standards could significantly change our reported results.  Our accounting policies and methods are fundamental to how we record and report our financial condition and results of operations.  From time to time, the Financial Accounting Standards Board changes the financial accounting and reporting standards that govern the preparation of our financial statements. These changes can be hard to predict and can have a material effect on how we record and report our financial condition and results of operations. In some cases, we could be required to apply a new or revised standard retroactively, resulting in our restating prior period financial statements.
 
Changes in laws and government and regulatory compliance requirements may result in additional compliance costs and may adversely impact our reported earnings.  Our business is subject to numerous federal, state and local laws, government regulations, corporate governance standards, licensing and bonding requirements, industry association rules and public disclosure requirements, which are subject to change.  Changing laws, regulations and standards relating to corporate governance, accounting standards, and public disclosure, including the Sarbanes-Oxley Act of 2002, SEC regulations and Nasdaq Stock Market rules, are creating uncertainty for companies and increasing the cost of compliance.  To maintain high standards of corporate governance and public disclosure, we intend to invest all reasonably necessary resources to comply with evolving standards.  This investment may result in increased general and administrative expenses for outside services and a diversion of management time and attention from revenue-generating activities.  New laws, regulations or industry standards may be enacted, or existing ones changed, which could negatively impact our services and revenues.  Taxes or fees may be imposed or we could be subject to additional requirements in regard to privacy, security or qualification for doing business.  For our transaction processing services, we are subject to various federal and state laws and regulations, the rules of the National Automated Clearing House Association, licensing requirements, and the applicable credit/debit card association rules.  We could be subject to fees, penalties, or other sanctions for failure to comply with these laws, rules or regulations.  A change in such laws, rules or regulations could restrict or eliminate our ability to provide services or accept certain types of transactions, and could increase costs, impair growth and make our services unprofitable.
 
The revenues generated by our electronic payment processing operations may fluctuate and the ability to maintain profitability is uncertain.  EPP primarily provides credit and debit card and electronic check payment options for the payment of federal and state personal income taxes, real estate and personal property taxes, business taxes, fines for traffic violations and parking citations and educational and utility obligations.  The revenues earned by EPP depend on consumers’ continued willingness to pay a convenience fee and our relationships with clients, such as government taxing authorities, educational institutions, public utilities and their respective constituents.  If consumers are not receptive to paying a convenience fee; if card associations change their rules or laws are passed that do not allow us to charge the convenience fees; or if credit or debit card issuers or marketing partners eliminate or reduce the value of rewards to consumers under their respective rewards programs, demand for electronic payment processing services could decline.  The processing fees charged by credit/debit card associations and financial institutions can be increased with little or no notice, which could reduce margins and harm our profitability.  Demand for electronic payment processing services could also be affected adversely by a decline in the use of the Internet, economic factors such as a decline in availability credit or increased unemployment, or consumer migration to a new or different technology or payment method.  The use of credit and debit cards and electronic checks to make payments to government agencies is subject to
 
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increasing competition and rapid technological change.  If we are not able to develop, market and deliver competitive technologies, our market share will decline and our operating results and financial condition could suffer.
 
Our ability to grow depends largely on our ability to attract, integrate and retain qualified personnel.  The success of our business is based largely on our ability to attract and retain talented and qualified employees and contractors.  The market for skilled workers in our industry is extremely competitive.  In particular, qualified project managers and senior technical and professional staff are in great demand.  If we are not successful in our recruiting efforts or are unable to retain key employees, our ability to staff projects and deliver products and services may be adversely affected.  We believe our success also depends upon the continued services of senior management and a number of key employees whose employment may terminate at any time.  If one or more key employees resigns to join a competitor, to form a competing company, or as a result of a divestiture, the loss of such personnel and any resulting loss of existing or potential clients could harm our competitive position.
 
We depend on third parties for our products and services.  Failure by these third parties to perform their obligations satisfactorily could hurt our reputation, operating results and competitiveness.  Our business is highly dependent on working with other companies and organizations to bid on and perform complex multi-party projects.  We may act as a prime contractor and engage subcontractors, or we may act as a subcontractor to the prime contractor.  We use third-party software, hardware and support service providers to perform joint engagements.  We depend on licensed software and other technology from a small number of primary vendors. We also rely on a third-party co-location facility for our primary data center, use third-party processors to complete payment transactions and use third-party software providers for system solutions, security and infrastructure.  The failure of any of these third parties to meet their contractual obligations, our inability to obtain favorable contract terms, failures or defects attributable to these third parties or their products, or the discontinuation of the services of a key subcontractor or vendor could result in significant cost and liability, diminished profitability and damage to our reputation and competitive position.
 
Our fixed-price and transaction-based contracts require accurate estimates of resources and transaction volumes.  Failure to estimate these factors accurately could cause us to lose money on these contracts.  Our business relies on accurate estimates.  If we underestimate the resources, cost or time required for a project or overestimate the expected volume of transactions or transaction dollars processed, our costs could be greater than expected or our revenues could be less than expected.  Under fixed-price contracts, we generally receive our fee if we meet specified deliverables, such as completing certain components of a system installation.  For transaction-based contracts, we receive our fee on a per-transaction basis or as a percentage of dollars processed, such as the number of child support payments processed or tax dollars processed.  If we fail to prepare accurate estimates on factors used to develop contract pricing, such as labor costs, technology requirements or transaction volumes, we may incur losses on those contracts and our operating margins could decline.
 
Our revenue is highly dependent on government funding. The loss or decline of existing or future government funding could cause our revenue and cash flows to decline.  A significant portion of our revenue is derived from federal and state mandated projects.  A large portion of these projects may be subject to a reduction or discontinuation of funding, which may cause early termination of projects, diversion of funds away from our projects or delays in implementation.  The occurrence of any of these conditions could have an adverse effect on our projected revenue, cash flows and profitability.
 
Unauthorized data access and other security breaches could have an adverse impact on our business and our reputation.  Security breaches or improper access to data in our facilities, computer networks, or databases, or those of our suppliers, may cause harm to our business and result in liability and systems interruptions.  Despite security measures we have taken, our systems may be vulnerable to physical break-ins, fraud, computer viruses, attacks by hackers and similar problems causing interruption in service and loss or theft of data and information, inclusive of personally identifiable data.  Our third-party suppliers also may experience security breaches involving the unauthorized access of proprietary information.  A security breach could result in theft, publication, deletion or modification of confidential information; cause harm to our business and reputation; and result in loss of clients and revenue.
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We could suffer material losses if our operations fail to perform effectively.  The potential for operational risk exposure exists throughout our organization.  Integral to our performance is the continued efficiency of our technical systems, operational infrastructure, relationships with third parties and key executives in our day-to-day and ongoing operations. Failure by any or all of these resources subjects us to risks that may vary in size, scale and scope. This includes but is not limited to operational or technical failures, ineffectiveness or exposure due to interruption in third-party support as expected, as well as the loss of key individuals or failure on the part of the key individuals to perform properly.  Our insurance may not be adequate to compensate us for all losses that may occur as a result of any such event, or any system, security or operational failure or disruption.
 
At any given time, we are subject to a variety of claims and lawsuits. An adverse decision in any of these claims could have an adverse impact on our reputation and financial results. Adverse outcomes in a claim, lawsuit, government investigation, tax determination, or other liability matter could result in significant monetary damages, substantial costs, or injunctive relief against us that could adversely affect our ability to conduct our business.  We cannot guarantee that the disclaimers, limitations of warranty, limitations of liability and other provisions set forth in our contracts will be enforceable or will otherwise protect us from liability for damages.  The successful assertion of one or more claims against us may not be covered by, or may exceed, our available insurance coverage.
 
If we are not able to protect our intellectual property, our business could suffer serious harm. Our systems and operating platforms, scripts, software code and other intellectual property are generally proprietary, confidential, and may be trade secrets.  We protect our intellectual property rights through a variety of methods, such as use of nondisclosure and license agreements and use of trade secret, copyright and trademark laws.  Ownership of developed software and customizations to software are the subject of negotiation and license arrangements with individual clients.  Despite our efforts to safeguard and protect our intellectual property and proprietary rights, there is no assurance that these steps will be adequate to avoid the loss or misappropriation of our rights or that we will be able to detect unauthorized use of our intellectual property rights.  If we are unable to protect our intellectual property, competitors could market services or products similar to ours, and demand for our offerings could decline, resulting in an adverse impact on revenues.
 
We may be subject to infringement claims by third parties, resulting in increased costs and loss of business.  From time to time we receive notices from others claiming we are infringing on their intellectual property rights.  Defending a claim of infringement against us could prevent or delay our providing products and services, cause us to pay substantial costs and damages, force us to redesign products or enter into royalty or licensing agreements on less favorable terms.  If we are required to enter into such agreements or take such actions, our operating margins could decline.
 
If we are not able to obtain adequate or affordable insurance coverage or bonds, we could face significant liability claims and increased premium costs and our ability to compete for business could be compromised.  We maintain insurance to cover various risks in connection with our business.  Additionally, our business includes projects that require us to obtain performance, statutory and bid bonds from a licensed surety.  There is no guarantee that such insurance coverage or bonds will continue to be available on reasonable terms, or at all.  If we are unable to obtain or maintain adequate insurance and bonding coverage, potential liabilities associated with the risks discussed in this report could exceed our coverage, and we may not be able to obtain new contracts or continue to provide existing services, which could result in decreased business opportunities and declining revenues.
 
Our markets are changing rapidly.  If we are not able to adapt to changing conditions, we may lose market share and may not be able to compete effectively.  The markets for our products are characterized by rapid changes in technology, client expectations and evolving industry standards.  Our future success depends on our ability to innovate, develop, acquire and introduce successful new products and services for our target markets and to respond quickly to changes in the market.  If we are unable to address these requirements, or if our products do not achieve market acceptance, we may lose market share and our revenues could decline.
 
Our business is subject to increasing performance requirements, which could result in reduced revenues and increased liability. Our business involves projects that are critical to the operations of our
 
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clients' businesses.  The failure to meet client expectations could damage our reputation and compromise our ability to attract new business.  On certain projects we make performance guarantees, based upon defined operating specifications, service levels and delivery dates, which are sometimes backed by contractual guarantees and performance, statutory or bid bonds.  Unsatisfactory performance or unanticipated difficulties or delays in starting or completing such projects may result in termination of the contract, a reduction in payment, liability for penalties and damages, or claims against a bond.  Client performance expectations or unanticipated delays could necessitate the use of more resources than we initially budgeted for a particular project, which could increase our project costs and make us less profitable.
 
 
ITEM 6. EXHIBITS
 
Exhibit
Number
Description
10.1
Employment Agreement between Tier Technologies, Inc. and Michael A. Lawler, dated October 29, 2007. *
 
10.2
Employment Agreement between Tier Technologies, Inc. and Steven M. Beckerman, dated October 29, 2007. *
 
31.1
Certification of Chief Executive Officer pursuant to Rules 13a-14(a) and 15d-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
 
31.2
Certification of Chief Financial Officer pursuant to Rules 13a-14(a) and 15d-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
 
32.1
Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
32.2
Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
Filed herewith.
*Filed as an exhibit to Form 8-K, filed November 1, 2007, and incorporated herein by reference.



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SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report on Form 10-Q to be signed on its behalf by the undersigned thereunto duly authorized.
 


 
          Tier Technologies, Inc.

Dated:  February 6, 2008


 
By: /s/ David E. Fountain
     David E. Fountain
     Chief Financial Officer
                                                       (Principal Financial and Accounting Officer)

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