a5978787.htm
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C.  20549
 


FORM 10-Q

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended April 30, 2009
Commission File Number 000-50421

CONN'S, INC.
(Exact name of registrant as specified in its charter)

A Delaware Corporation
06-1672840
(State or other jurisdiction of incorporation or organization)
(I.R.S. Employer Identification Number)

3295 College Street
Beaumont, Texas 77701
(409) 832-1696
(Address, including zip code, and telephone
number, including area code, of registrant's
principal executive offices)

NONE
(Former name, former address and former
fiscal year, if changed since last report)


Indicate by check mark whether the registrant (l) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes [ x ]   No [   ]

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes [   ]   No [   ]

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check One):
Large accelerated filer [   ]
Accelerated filer [ x ]
Non-accelerated filer [   ]
(Do not check if a smaller reporting company)
smaller reporting company [   ]

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).
Yes [   ]  No [ x ]

Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of June 1, 2009:

    Class
 
Outstanding
Common stock, $.01 par value per share
 
22,452,045


 
TABLE OF CONTENTS
     
     
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34
 

 
           
           
 
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)
 
Assets
 
January 31,
2009
   
April 30,
2009
 
Current assets
       
(unaudited)
 
Cash and cash equivalents
  $ 11,798     $ 6,941  
Other accounts receivable, net of allowance of $60 and $60, respectively
    32,878       19,007  
Customer accounts receivable, net of allowance of $2,338 and $3,038, respectively
    61,125       84,960  
Interests in securitized assets
    176,543       170,602  
Inventories
    95,971       90,979  
Deferred income taxes
    13,354       13,910  
Prepaid expenses and other assets
    5,933       5,754  
      Total current assets
    397,602       392,153  
Long-term portion of customer accounts receivable, net of
               
allowance of $1,575 and $1,877, respectively
    41,172       52,498  
Property and equipment
               
Land
    7,682       7,682  
Buildings
    12,011       12,157  
Equipment and fixtures
    21,670       22,026  
Transportation equipment
    2,646       2,528  
Leasehold improvements
    83,361       86,602  
      Subtotal
    127,370       130,995  
Less accumulated depreciation
    (64,819 )     (67,946 )
         Total property and equipment, net
    62,551       63,049  
Goodwill, net
    9,617       9,617  
Non-current deferred income tax asset
    2,035       3,254  
Other assets, net
    3,652       3,564  
       Total assets
  $ 516,629     $ 524,135  
Liabilities and Stockholders' Equity
               
Current liabilities
               
Current portion of long-term debt
  $ 5     $ 4  
Accounts payable
    57,809       56,807  
Accrued compensation and related expenses
    11,473       7,586  
Accrued expenses
    23,703       23,625  
Income taxes payable
    4,334       8,518  
Deferred revenues and allowances
    21,207       20,488  
      Total current liabilities
    118,531       117,028  
Long-term debt
    62,912       59,712  
Deferred gains on sales of property
    1,036       991  
Fair value of interest rate swaps
    -       125  
Stockholders' equity
               
Preferred stock ($0.01 par value, 1,000,000 shares authorized; none issued or outstanding)
    -       -  
Common stock ($0.01 par value, 40,000,000 shares authorized; 24,167,445 and 24,175,251 shares issued at January 31, 2009 and April 30, 2009, respectively)
    242       242  
Additional paid-in capital
    103,553       104,242  
Accumulated other comprehensive income (loss)
    -       (81 )
Retained earnings
    267,426       278,947  
Treasury stock, at cost, 1,723,205 and 1,723,205 shares, respectively
    (37,071 )     (37,071 )
      Total stockholders' equity
    334,150       346,279  
         Total liabilities and stockholders' equity
  $ 516,629     $ 524,135  

See notes to consolidated financial statements.
 
1

 
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)
(in thousands, except earnings per share)
             
   
Three Months Ended
April 30,
 
   
2008
   
2009
 
             
             
Revenues
           
Product sales
  $
179,910
    $
184,817
 
Service maintenance agreement commissions, net
   
9,970
     
9,790
 
Service revenues
   
5,192
     
5,544
 
 
               
Total net sales
   
195,072
     
200,151
 
                 
Finance charges and other
   
26,552
     
29,785
 
Net increase (decrease) in fair value
   
(3,067
)
   
1,390
 
                 
Total finance charges and other
   
23,485
     
31,175
 
                 
Total revenues
   
218,557
     
231,326
 
                 
Cost and expenses
               
Cost of goods sold, including warehousing and occupancy costs
   
139,058
     
145,870
 
Cost of parts sold, including warehousing and occupancy costs
   
2,330
     
2,587
 
Selling, general and administrative expense
   
60,368
     
62,625
 
Provision for bad debts
   
259
     
1,395
 
 
               
Total cost and expenses
   
202,015
     
212,477
 
 
               
Operating income
   
16,542
     
18,849
 
Interest (income) expense, net
   
(15
)
   
586
 
Other income, net
   
(23
)
   
(8
)
 
               
Income before income taxes
   
16,580
     
18,271
 
                 
Total provision for income taxes
   
5,984
     
6,750
 
                 
Net income
  $
10,596
    $
11,521
 
                 
Earnings per share
               
Basic
  $
0.47
    $
0.51
 
Diluted
  $
0.47
    $
0.51
 
Average common shares outstanding
               
Basic
   
22,382
     
22,447
 
Diluted
   
22,560
     
22,689
 
                 
 
See notes to consolidated financial statements.
 
2

 
 
CONSOLIDATED STATEMENT OF STOCKHOLDERS' EQUITY
 
Three Months Ended April 30, 2009
 
(unaudited)
 
(in thousands, except descriptive shares)
 
                                           
               
Other
                   
         
Additional
   
Comprehensive
                   
   
Common Stock
   
Paid-in
   
Income
   
Retained
   
Treasury
       
   
Shares
   
Amount
   
Capital
   
(Loss)
   
Earnings
   
Stock
   
Total
 
                                           
Balance January 31, 2009
    24,167     $ 242     $ 103,553     $ -     $ 267,426     $ (37,071 )   $ 334,150  
                                                         
Issuance of shares of common
                                                       
stock under Employee
                                                       
Stock Purchase Plan
    8               59                               59  
           
 
                                         
Stock-based compensation
                    630                               630  
                                                         
Comprehensive Income:
                                                       
                                                         
Net Income
                                    11,521               11,521  
                                                         
Adjustment of fair value of
                                                       
interest rate swaps,
                                                       
net of tax of $44
                            (81 )                     (81 )
Total comprehensive income
                                                    11,440  
                                                         
Balance April 30, 2009
    24,175     $ 242     $ 104,242     $ (81 )   $ 278,947     $ (37,071 )   $ 346,279  
                                                         
                                                         
 
See notes to consolidated financial statements.
3

 
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited) (in thousands)
 
   
Three Months Ended
April 30,
 
   
2008
   
2009
 
             
Cash flows from operating activities
           
Net income
  $ 10,596     $ 11,521  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Depreciation   
    3,164       3,291  
Amortization / (Accretion), net  
    (228 )     243  
Provision for bad debts  
    259       1,395  
Stock-based compensation
    837       630  
Discounts on promotional credit
    1,674       750  
(Gains) losses on interest in securitized assets
    (6,830 )     169  
(Increase) decrease in fair value of securitized assets
    3,067       (1,390 )
Provision for deferred income taxes  
    (2,701 )     (855 )
Gains from sales of property and equipment  
    (23 )     (8 )
Changes in operating assets and liabilities:
               
Customer accounts receivable
    (1,758 )     (37,139 )
Other accounts receivable
    1,509       13,877  
Interest in securitized assets
    13,013       6,749  
Inventory  
    (8,318 )     4,992  
Prepaid expenses and other assets   
    476       179  
Accounts payable  
    15,622       (1,002 )
Accrued expenses  
    886       (3,965 )
Income taxes payable  
    7,020       3,308  
Deferred revenue and allowances
    1,273       (524 )
Net cash provided by operating activities
    39,538       2,221  
Cash flows from investing activities
               
Purchases of property and equipment
    (5,373 )     (3,800 )
Proceeds from sales of property
    32       19  
Net cash used in investing activities
    (5,341 )     (3,781 )
Cash flows from financing activities
               
Proceeds from stock issued under employee benefit plans
    271       59  
Borrowings under lines of credit.
    600       82,489  
Payments on lines of credit
    (600 )     (85,689 )
Increase in deferred financing costs
    -       (155 )
Payment of promissory notes
    (29 )     (1 )
Net cash provided by (used in) financing activities
    242       (3,297 )
Net change in cash
    34,439       (4,857 )
Cash and cash equivalents
               
Beginning of the year
    11,015       11,798  
End of period
  $ 45,454     $ 6,941  
                 
Supplemental disclosure of non-cash activity
               
Cash interest received from interests in securitized assets
  $ 7,062     $ 12,034  
Cash proceeds from new securitizations
    109,218       45,138  
Cash flows from servicing fees
    6,454       6,627  
                 

See notes to consolidated financial statements.
 
4

 
Conn’s , Inc.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)
April 30, 2009

1.  Summary of Significant Accounting Policies
 
Basis of Presentation. The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States for complete financial statements. The accompanying financial statements reflect all adjustments that are, in the opinion of management, necessary for a fair statement of the results for the interim periods presented. All such adjustments are of a normal recurring nature.  Operating results for the three month period ended April 30, 2009, are not necessarily indicative of the results that may be expected for the fiscal year ending January 31, 2010.  The financial statements should be read in conjunction with the Company’s (as defined below) audited consolidated financial statements and the notes thereto included in the Company’s Annual Report on Form 10-K filed on March 26, 2009.
 
The Company’s balance sheet at January 31, 2009, has been derived from the audited financial statements at that date but does not include all of the information and footnotes required by accounting principles generally accepted in the United States for complete financial presentation.  Please see the Company’s Form 10-K for the fiscal year ended January 31, 2009, for a complete presentation of the audited financial statements at that date, together with all required footnotes, and for a complete presentation and explanation of the components and presentations of the financial statements.
 
Principles of Consolidation. The consolidated financial statements include the accounts of Conn’s, Inc. and all of its wholly-owned subsidiaries (the Company).  All material intercompany transactions and balances have been eliminated in consolidation.
 
The Company enters into securitization transactions to sell eligible retail installment and revolving customer receivables and retains servicing responsibilities and subordinated interests. These securitization transactions are accounted for as sales in accordance with Statement of Financial Accounting Standards (SFAS) No. 140, Accounting for Transfers and Servicing of Financial Assets and Extinguishment of Liabilities, as amended by SFAS No. 155, Accounting for Certain Hybrid Financial Instruments, because the Company has relinquished control of the receivables. Additionally, the Company has transferred the receivables to a qualifying special purpose entity (QSPE). Accordingly, neither the transferred receivables nor the accounts of the QSPE are included in the consolidated financial statements of the Company. The Company's retained interest in the transferred receivables is valued under the requirements of SFAS No. 159, The Fair Value Option for Financial Assets and Liabilities, and SFAS No. 157, Fair Value Measurements. The Company elected the fair value option because it believes that the fair value option provides a more easily understood presentation for financial statement users. The fair value option simplifies the treatment of changes in the fair value of the asset, by reflecting all changes in the fair value of its Interests in securitized assets in current earnings, in Finance charges and other.

Use of Estimates. The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes.  Actual results could differ from those estimates. See the discussion under Note 2 regarding the changes in the inputs used in the Company’s valuation of its Interests in securitized assets.

Goodwill. The Company performs an assessment annually testing for the impairment of goodwill, or at any other time when impairment indicators exist. The Company performed its annual assessment in the fourth quarter of fiscal 2009 and determined that no impairment existed. While the current market conditions have caused the Company’s market capitalization to fall below its book value, the Company does not believe any indicators of impairment have occurred since the assessment was performed.

Earnings Per Share. In accordance with SFAS No. 128, Earnings per Share, the Company calculates basic earnings per share by dividing net income by the weighted average number of common shares outstanding. Diluted earnings per share include the dilutive effects of any stock options granted, as calculated under the treasury-stock method. The weighted average number of anti-dilutive stock options not included in calculating diluted EPS was 1.1 million and 1.5 million for the three months ended April 30, 2008 and 2009, respectively.

5

 
   
Three Months Ended
 
   
April 30,
 
   
2008
   
2009
 
             
Common stock outstanding, net of treasury stock, beginning of period  
    22,374,966       22,444,240  
Weighted average common stock issued in stock option exercises
    5,989       -  
Weighted average common stock issued to employee stock purchase plan
    1,522       2,719  
Shares used in computing basic earnings per share
    22,382,477       22,446,959  
Dilutive effect of stock options, net of assumed repurchase of treasury stock
    177,640       242,204  
Shares used in computing diluted earnings per share
    22,560,117       22,689,163  
 
Adoption of New Accounting Pronouncements. On February 1, 2009, the Company was required to adopt SFAS 161, Disclosures about Derivative Instruments and Hedging Activities, an amendment of FASB Statement No. 133. This statement is intended to improve transparency in financial reporting by requiring enhanced disclosures of an entity's derivative instruments and hedging activities and their effects on the entity's financial position, financial performance, and cash flows. SFAS 161 applies to all derivative instruments within the scope of SFAS 133, as well as related hedged items, bifurcated derivatives, and non-derivative instruments that are designated and qualify as hedging instruments. FAS 161 only impacts disclosure requirements and therefore will not have an impact on the Company’s financial position, financial performance or cash flows. The required disclosures have been included in Note 5 to the financial statements.

2.  Fair Value of Interests in Securitized Assets

The Company estimates the fair value of its Interests in securitized assets using a discounted cash flow model with most of the inputs used being unobservable inputs. The primary unobservable inputs, which are derived principally from the Company’s historical experience, with input from its investment bankers and financial advisors, include the estimated portfolio yield, credit loss rate, discount rate and payment rate and reflect the Company’s judgments about the assumptions market participants would use in determining fair value. In determining the cost of borrowings, the Company uses current actual borrowing rates, and adjusts them, as appropriate, using interest rate futures data from market sources to project interest rates over time. Changes in the inputs over time, including varying credit portfolio performance, market interest rate changes, market participant risk premiums required, or a shift in the mix of funding sources, could result in significant volatility in the fair value of the Interest in securitized assets, and thus the earnings of the Company.

For the three months ended April 30, 2009, Finance charges and other included a non-cash increase in the fair value our Interests in securitized assets of $1.4 million, reflecting primarily a lower risk premium included in the discount rate inputs during the quarter ended April 30, 2009. Based on a review of the changes in market risk premiums during the three months ended April 30, 2009, and discussions with its investment bankers and financial advisors, the Company estimated that a market participant would require a risk premium that was approximately 250 basis points less than was previously utilized. As a result, the Company decreased the weighted average discount rate input from 30.0% at January 31, 2009, to 27.4% at April 30, 2009, after reflecting a 2 basis point decrease in the risk-free interest rate included in the discount rate input. These changes, along with other input changes, contributed to the increase in fair value for the three month period ended April 30, 2009 (see reconciliation of the balance of Interests in securitized assets below). The changes in fair value resulted in an increase in Income before income taxes of $1.4 million, an increase in net income of $0.9 million, and increased basic and diluted earnings per share by $0.04, for the three months ended April 30, 2009.

If a market participant were to require a return on investment that is 10% higher than estimated in the Company’s calculation, the fair value of its interests in securitized assets would be decreased by $4.0 million as of April 30, 2009. The Company will continue to monitor financial market conditions and, each quarter, as it reassesses the inputs used may adjust its inputs up or down, including the risk premiums a market participant will use. As the financial markets and general economic conditions fluctuate the Company will likely be required to record additional non-cash gains and losses in future periods.

6

 
The following is a reconciliation of the beginning and ending balances of the Interests in securitized assets and the beginning and ending balances of the servicing liability for the three months ended April 30, 2008 and 2009 (in thousands):
 
   
April 30,
 
   
2008
   
2009
 
Reconciliation of Interests in Securitized Assets:
           
             
Balance of Interests in securitized assets at beginning of period
  $ 178,150     $ 176,543  
                 
Amounts recorded in Finance charges and other:
               
Gains associated with change in portfolio balances
    152       265  
Changes in fair value due to input changes:
               
 Fair value decrease due to changes in portfolio yield
    (697 )     (7 )
 Fair value increase due to lower projected interest rates
    913       457  
 Fair value increase (decrease) due to changes in funding mix
    1,055       (2,686 )
 Fair value increase due to changes in risk-free interest rate
               
     component of the discount rate
    448       11  
 Fair value increase (decrease) due to changes in risk premium
               
      included in discount rate
    (5,128 )     3,667  
 Other changes
    197       (436 )
 Net change in fair value due to input changes
    (3,212 )     1,006  
                 
 Net Gains (Losses) included in Finance charges and other (a)
    (3,060 )     1,271  
                 
Change in balance of subordinated security and equity interest due to
               
transfers and collection of receivables
    (6,190 )     (7,212 )
                 
Balance of Interests in securitized assets at end of period
  $ 168,900     $ 170,602  
                 
Reconciliation of Servicing Liability:
               
                 
Balance of servicing liability at beginning of period
  $ 1,197     $ 1,157  
                 
Amounts recorded in Finance charges and other:
               
 Increase (decrease) associated with changes in portfolio balances
    34       (101 )
 Increase (decrease) due to changes in discount rate
    (19 )     17  
 Other changes
    (8 )     (35 )
 Net change included in Finance charges and other (b)
    7       (119 )
                 
Balance of servicing liability at end of period
  $ 1,204     $ 1,038  
                 
Net increase (decrease) in fair value included
               
in Finance charges and other (a) - (b)
  $ (3,067 )   $ 1,390  
                 

 
7

 
3.  Supplemental Disclosure of Revenue

The following is a summary of the classification of the amounts included as Finance charges and other for the three months ended April 30, 2008 and 2009 (in thousands):
 
   
Three Months ended
 
   
April 30,
 
   
2008
   
2009
 
             
Securitization income:
           
Servicing fees received
  $ 6,454     $ 6,627  
Gains (losses) on sale of receivables, net
    6,830       (169 )
Change in fair value of securitized assets
    (3,067 )     1,390  
Interest earned on retained interests
    7,062       12,034  
Total securitization income
    17,279       19,882  
Insurance commissions
    5,296       4,670  
Interest income from receivables not sold and other
    910       6,623  
Finance charges and other
  $ 23,485     $ 31,175  
                 
 
4.  Interests in Securitized Receivables

The Company has an agreement to sell customer receivables.  As part of this agreement, the Company sells eligible retail installment contracts and revolving receivable accounts to a QSPE that pledges the transferred accounts to a trustee for the benefit of investors. The following table summarizes the availability of funding under the Company’s securitization program at April 30, 2009 (in thousands):
 
   
Capacity
   
Utilized
   
Available
 
2002 Series A
  $ 300,000     $ 246,000     $ 54,000  
2006 Series A – Class A
    90,000       90,000       -  
2006 Series A – Class B
    43,333       43,333       -  
2006 Series A – Class C
    16,667       16,667       -  
Total
  $ 450,000     $ 396,000     $ 54,000  
 
The 2002 Series A program functions as a credit facility to fund the initial transfer of eligible receivables. When the facility approaches a predetermined amount, the QSPE (Issuer) is required to seek financing to pay down the outstanding balance in the 2002 Series A variable funding note. The amount paid down on the facility then becomes available to fund the transfer of new receivables or to meet required principal payments on other series as they become due. The new financing could be in the form of additional notes, bonds or other instruments as the market and transaction documents might allow. The 2002 Series A program is divided into two tranches: a $100 million 364-day tranche that matures in August 2009, and a $200 million tranche that is renewable annually, at our option, until September 2012. The 2006 Series A program, which was consummated in August 2006, is non-amortizing for the first four years and officially matures in April 2017. However, it is expected that the principal payments, which begin in September 2010, will retire the bonds prior to that date.

The agreement contains certain covenants requiring the maintenance of various financial ratios and receivables performance standards. As part of the securitization program, the Company and Issuer arranged for the issuance of a stand-by letter of credit in the amount of $20.0 million to provide assurance to the trustee on behalf of the bondholders that funds collected monthly by the Company, as servicer, will be remitted as required under the base indenture and other related documents. The letter of credit expires in August 2011, and the maximum potential amount of future payments is the face amount of the letter of credit. The letter of credit is callable, at the option of the trustee, if the Company, as servicer, fails to make the required monthly payments of the cash collected to the trustee.

8

Through its retail sales activities, the Company generates customer retail installment contracts and revolving receivable accounts. The Company enters into securitization transactions to sell eligible accounts to the QSPE. In these securitizations, the Company retains servicing responsibilities and subordinated interests. The Company receives annual servicing fees and other benefits approximating 4.0% of the outstanding balance and rights to future cash flows arising after the investors in the securities issued by or on behalf of the QSPE have received from the trustee all contractually required principal and interest amounts. The Company records a servicing liability related to the servicing obligations (See Note 2). The investors and the securitization trustee have no recourse to the Company’s other assets for failure of the individual customers of the Company and the QSPE to pay when due. The Company’s retained interests are subordinate to the investors’ interests, and would not be paid if the Issuer is unable to repay the amounts due under the 2002 Series A and 2006 Series A programs. Their value is subject to credit, prepayment, and interest rate risks on the transferred financial assets.

The fair values of the Company’s interest in securitized assets were as follows (in thousands):
             
   
January 31,
   
April 30,
 
   
2009
   
2009
 
Interest-only strip
  $ 31,958     $ 28,954  
Subordinated securities
    144,585       141,648  
Total fair value of interests in securitized assets
  $ 176,543     $ 170,602  
                 
The table below summarizes valuation assumptions used for each period presented:
             
   
January 31,
   
April 30,
 
   
2009
   
2009
 
Net interest spread
           
Primary installment
    14.5 %     14.7 %
Primary revolving
    14.5 %     14.7 %
Secondary installment
    14.1 %     13.9 %
Expected losses
               
Primary installment
    3.4 %     3.5 %
Primary revolving
    3.4 %     3.5 %
Secondary installment
    5.5 %     5.3 %
Projected expense
               
Primary installment
    3.9 %     4.0 %
Primary revolving
    3.9 %     4.0 %
Secondary installment
    3.9 %     4.0 %
Discount rates
               
Primary installment
    29.2 %     26.7 %
Primary revolving
    29.2 %     26.7 %
Secondary installment
    33.2 %     30.7 %
                 
 
9

At April 30, 2009, key economic assumptions and the sensitivity of the current fair value of the interests in securitized assets to immediate 10% and 20% adverse changes in those assumptions are as follows (dollars in thousands):
                   
   
Primary
   
Primary
   
Secondary
 
   
Portfolio
   
Portfolio
   
Portfolio
 
   
Installment
   
Revolving
   
Installment
 
Fair value of interest in securitized assets
  $ 126,747     $ 9,517     $ 34,338  
                         
Expected weighted average life
 
1.2 years
   
1.1 years
   
1.8 years
 
                         
Net interest spread assumption
    14.7 %     14.7 %     13.9 %
Impact on fair value of 10% adverse change
  $ 4,190     $ 315     $ 1,449  
Impact on fair value of 20% adverse change
  $ 8,261     $ 620     $ 2,848  
Expected losses assumptions
    3.5 %     3.5 %     5.3 %
Impact on fair value of 10% adverse change
  $ 1,009     $ 76     $ 558  
Impact on fair value of 20% adverse change
  $ 2,012     $ 151     $ 1,108  
Projected expense assumption
    4.0 %     4.0 %     4.0 %
Impact on fair value of 10% adverse change
  $ 1,125     $ 84     $ 433  
Impact on fair value of 20% adverse change
  $ 2,251     $ 169     $ 867  
Discount rate assumption
    26.7 %     26.7 %     30.7 %
Impact on fair value of 10% adverse change
  $ 2,780     $ 209     $ 1,035  
Impact on fair value of 20% adverse change
  $ 5,429     $ 408     $ 2,012  
                         
These sensitivities are hypothetical and should be used with caution. As the figures indicate, changes in fair value based on a 10% variation in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. Also, the effect of the variation in a particular assumption on the fair value of the interest-only strip is calculated without changing any other assumption; in reality, changes in one factor may result in changes in another (i.e. increases in market interest rates may result in lower prepayments and increased credit losses), which might magnify or counteract the sensitivities.

10

The following tables present quantitative information about the receivables portfolios managed by the Company (in thousands):

   
Total Principal Amount of
   
Principal Amount Over
   
Principal Amount
 
   
Receivables
   
60 Days Past Due (1)
   
Reaged (1)
 
   
January 31,
   
April 30,
   
January 31,
   
April 30,
   
January 31,
   
April 30,
 
   
2009
   
2009
   
2009
   
2009
   
2009
   
2009
 
Primary portfolio:
                                   
            Installment
  $ 551,838     $ 546,774     $ 33,126     $ 31,145     $ 88,224     $ 85,979  
            Revolving
    38,084       32,681       2,027       1,858       2,401       2,254  
Subtotal
    589,922       579,455       35,153       33,003       90,625       88,233  
Secondary portfolio:
                                               
            Installment
    163,591       155,097       19,988       17,908       50,537       49,673  
Total receivables managed
    753,513       734,552       55,141       50,911       141,162       137,906  
Less receivables sold
    645,715       589,687       52,214       47,184       131,893       127,736  
Receivables not sold
    107,798       144,865     $ 2,927     $ 3,727     $ 9,269     $ 10,170  
Allowance for uncollectible accounts
    (3,913 )     (4,915 )                                
Allowances for promotional credit programs
    (1,588 )     (2,492 )                                
Current portion of customer accounts
                                               
receivable, net
    61,125       84,960                                  
Long-term customer accounts
                                               
receivable, net
  $ 41,172     $ 52,498                                  
 
   
Average Balances
   
Net Credit Charge-offs (2)
 
   
Three Months Ended
   
Three Months Ended
 
   
April 30,
   
April 30,
 
   
2008
   
2009
   
2008
   
2009
 
Primary portfolio:
                       
            Installment
  $
466,483
    $
547,980
             
            Revolving
   
47,151
     
35,291
             
Subtotal
   
513,634
     
583,271
    $
3,588
    $
3,916
 
Secondary portfolio:
                               
            Installment
   
148,237
     
159,270
     
1,748
     
1,689
 
Total receivables managed
   
661,871
     
742,541
     
5,336
     
5,605
 
Less receivables sold
   
652,959
     
615,761
     
5,181
     
5,249
 
Receivables not sold
  $
8,912
    $
126,780
    $
155
    $
356
 
 
(1)
 
Amounts are based on end of period balances and accounts could be represented in both the past due and reaged columns shown above.

(2)
 
Amounts represent total credit charge-offs, net of recoveries, on total receivables.

11


5.  Debt and Letters of Credit

On August 14, 2008, the Company entered into a $210 million asset-based revolving credit facility that provides funding based on a borrowing base calculation that includes accounts receivable and inventory. The facility matures in August 2011 and bears interest at LIBOR plus a spread ranging from 225 basis points to 275 basis points, based on a fixed charge coverage ratio. In addition to the fixed charge coverage ratio, the new revolving credit facility includes a leverage ratio requirement, a minimum receivables cash recovery percentage requirement, a net capital expenditures limit and combined portfolio performance covenants.

Debt consisted of the following at the period ends (in thousands):
 
   
January 31,
   
April 30,
 
   
2009
   
2009
 
             
Revolving credit facility for $210 million maturing in August 2011
  $ 62,900     $ 59,700  
Unsecured revolving line of credit for $10 million maturing in September 2009
    -       -  
Other long-term debt
    17       16  
Total debt
    62,917       59,716  
Less current portion of debt
    5       4  
Long-term debt
  $ 62,912     $ 59,712  
 
The Company’s revolving credit facility provides it the ability to utilize letters of credit to secure its obligations as the servicer under its QSPE’s asset-backed securitization program, deductibles under the Company’s property and casualty insurance programs and international product purchases, among other acceptable uses. At April 30, 2009, the Company had outstanding letters of credit of $21.7 million under this facility. The maximum potential amount of future payments under these letter of credit facilities is considered to be the aggregate face amount of each letter of credit commitment, which totals $21.7 million as of April 30, 2009.  As of April 30, 2009, the Company had additional borrowing capacity of approximately $63.3 million under its revolving credit facility, net of standby letters of credit issued, and $10.0 million under its unsecured bank line of credit immediately available for general corporate purposes.

The Company held interest rate swaps with notional amounts totaling $30.0 million as of April 30, 2009, with terms extending through April 2011 for the purpose of hedging against variable interest rate risk related to the variability of cash flows in the interest payments on a portion of its variable-rate debt, based on changes in the benchmark one-month LIBOR interest rate. Changes in the cash flows of the interest rate swaps are expected to exactly offset the changes in cash flows (changes in base interest rate payments) attributable to fluctuations in the LIBOR interest rate.  For derivative instruments that are designated and qualify as a cash flow hedge, the effective portion of the gain or loss on the derivative is reported as a component of other comprehensive income (loss) and reclassified into earnings in the same period or periods during which the hedged transaction affects earnings.  Gains and losses on the derivative representing either hedge ineffectiveness or hedge components excluded from the assessment of effectiveness are recognized in current earnings.  For information on the location and amounts of derivative fair values in the statement of operation, see the tables presented below (in thousands):

12

 
 
Fair Values of Derivative Instruments
 
                 
 
Liability Derivatives
 
 
January 31, 2009
 
April 30, 2009
 
 
Balance
     
Balance
     
 
Sheet
 
Fair
 
Sheet
 
Fair
 
 
Location
 
Value
 
Location
 
Value
 
Derivatives designated as
               
hedging instruments under
               
Statement 133
               
Interest rate contracts
Other liabilities
  $ -  
Other liabilities
  $ 125  
                     
Total derivatives designated
                   
as hedging instruments
                   
under Statement 133
    $ -       $ 125  
                     
 
                               
Amount of
 
                               
Gain or (Loss)
 
                 
Amount of
     
Recognized in
 
                 
Gain or (Loss)
 
Location of
 
Income on
 
   
Amount of
     
Reclassified
 
Gain or (Loss)
 
Derivative
 
   
Gain or (Loss)
 
Location of
 
from
 
Recognized in
 
(Ineffective
 
   
Recognized
 
Gain or (Loss)
 
Accumulated
 
Income on
 
Portion
 
   
in OCI on
 
Reclassified
 
OCI into
 
Derivative
 
and Amount
 
   
Derivative
 
from
 
Income
 
(Ineffective
 
Excluded from
 
Derivatives in
 
(Effective
 
Accumulated
 
(Effective
 
Portion
 
Effectiveness
 
Statement
 
Portion)
 
OCI into
 
Portion)
 
and Amount
 
Testing)
 
133 Cash Flow
 
Three Months Ended
 
Income
 
Three Months Ended
 
Excluded from
 
Three Months Ended
 
Hedging
 
April 30,
 
April 30,
(Effective
 
April 30,
 
April 30,
Effectiveness
 
April 30,
 
April 30,
Relationships
 
2008
   
2009
 
Portion)
 
2008
   
2009
 
Testing)
 
2008
   
2009
 
Interest Rate
           
Interest income/
                         
Contracts
  $ -     $ (81 )
(expense)
  $ -     $ (17 )     $ -     $ -  
                                                     
Total
  $ -     $ (81 )     $ -     $ (17 )     $ -     $ -  
                                                     
 
6.  Contingencies

Legal Proceedings.  On May 28, 2009, the Texas Attorney General filed suit against the Company and its subsidiary, Conn Appliances, Inc., in the Texas state District Court of Harris County, Texas, alleging that they engaged in unlawful and deceptive practices in violation of the Texas Deceptive Trade Practices-Consumer Protection Act.  The Attorney General alleges, among other things, that the Company failed to honor product maintenance and replacement agreements, misled customers about the nature of product maintenance and replacement arrangements sold, and engaged in false advertising with respect to product maintenance and replacement agreements.  The Attorney General sought injunctive relief, civil penalties of up to $20,000 per violation, as well as $250,000 if the conduct financially harmed persons aged 65 or older, restoration of any losses suffered by certain identifiable persons, attorneys’ fees and costs, the disgorgement of all sums taken from consumers, and pre-judgment and post-judgment interest, as provided by law.  While the Company cannot predict at this time what the possible outcome would be of any resolution or court proceeding, the Company is currently reviewing these claims and plans to cooperate with the Texas Attorney General to resolve any potential issues.  An adverse outcome could have a material adverse impact on the Company’s financial condition, results of operations and cash flows.

13

The Company is involved in routine litigation and claims incidental to its business from time to time, and, as required, has accrued its estimate of the probable costs for the resolution of these matters. These estimates have been developed in consultation with counsel and are based upon an analysis of potential results, assuming a combination of litigation and settlement strategies. It is possible, however, that future results of operations for any particular period could be materially affected by changes in the Company’s assumptions or the effectiveness of its strategies related to these proceedings. Currently, the Company does not expect the outcome of any of this routine litigation to have a material affect on its financial condition, results of operations or cash flows. However, the results of these proceedings cannot be predicted with certainty, and changes in facts and circumstances could impact the Company’s estimate of reserves for litigation.

Service Maintenance Agreement Obligations. The Company sells service maintenance agreements that extend the period of covered warranty service on the products the Company sells. For certain of the service maintenance agreements sold, the Company is the obligor for payment of qualifying claims. The Company is responsible for administering the program, including setting the pricing of the agreements sold and paying the claims. The typical term for these agreements is between 12 and 36 months. The pricing is set based on historical claims experience and expectations about future claims. While the Company is unable to estimate maximum potential claim exposure, it has a history of overall profitability upon the ultimate resolution of agreements sold. The revenues related to the agreements sold are deferred at the time of sale and recorded in revenues in the statement of operations over the life of the agreements. The amounts of service maintenance agreement revenue deferred at January 31, 2009, and April 30, 2009, are $4.5 million and $4.5 million, respectively, and are included in Deferred revenue and allowances in the accompanying consolidated balance sheets. The following table presents a reconciliation of the beginning and ending balances of the deferred revenue on the Company’s service maintenance agreements and the amount of claims paid under those agreements (in thousands):
 
Reconciliation of deferred revenues on service maintenance agreements
 
Three Months Ended
 
   
April 30,
 
   
2008
   
2009
 
             
Balance in deferred revenues at beginning of period
  $ 4,368     $ 4,478  
Revenues earned during the period
    (1,423 )     (1,465 )
Revenues deferred on sales of new agreements
    1,585       1,449  
Balance in deferred revenues at end of period
  $ 4,530     $ 4,462  
                 
Total claims incurred during the period, excludes selling expenses
  $ 481     $ 639  
 
14

 
Item 2.  Management's Discussion and Analysis of Financial Condition and Results of Operations
 
Forward-Looking Statements
 
This report contains forward-looking statements.  We sometimes use words such as "believe," "may," "will," "estimate," "continue," "anticipate," "intend," "expect," "project" and similar expressions, as they relate to us, our management and our industry, to identify forward-looking statements.  Forward-looking statements relate to our expectations, beliefs, plans, strategies, prospects, future performance, anticipated trends and other future events.  We have based our forward-looking statements largely on our current expectations and projections about future events and financial trends affecting our business. Actual results may differ materially.  Some of the risks, uncertainties and assumptions about us that may cause actual results to differ from these forward-looking statements include, but are not limited to:
 
·  
the success of our growth strategy and plans regarding opening new stores and entering adjacent and new markets, including our plans to continue expanding in existing markets;
 
·  
our ability to open and profitably operate new stores in existing, adjacent and new geographic markets;
   
·  
our intention to update, relocate or expand existing stores;
 
·  
our ability to introduce additional product categories;
   
·  
our ability to obtain capital for required capital expenditures and costs related to the opening of new stores or to update, relocate or expand existing stores;
   
·   our ability to fund our operations, capital expenditures, debt repayment and expansion from cash flows from operations, borrowings from our revolving line of credit and proceeds from securitizations, and proceeds from accessing debt or equity markets;
 
·  
our ability and our QSPE’s ability to obtain additional funding for the purpose of funding the receivables generated by us, including limitations on the ability of our QSPE to obtain financing through its commercial paper-based funding sources and its ability to obtain a credit rating from a recognized statistical rating organization to allow it to issue new securities;
 
·  
the effect of any downgrades by rating agencies of our or our QSPE’s lenders on borrowing costs;
 
·  
the effect on our or our QSPE’s borrowing cost of changes in laws and regulations affecting the providers of debt financing;
 
·  
our ability and our QSPE’s ability to meet debt covenant requirements;
 
·  
the cost of any renewed or replacement credit facilities;
 
·  
the effect of rising interest rates or borrowing spreads that could increase our cost of borrowing or reduce securitization income;
 
·  
the effect of rising interest rates on mortgage borrowers that could impair our customers’ ability to make payments on outstanding credit accounts;
 
·  
our inability to make customer financing programs available that allow consumers to purchase products at levels that can support our growth;
 
·  
the potential for deterioration in the delinquency status of the sold or owned credit portfolios or higher than historical net charge-offs in the portfolios could adversely impact earnings;
 
15

   
·  
technological and market developments, growth trends and projected sales in the home appliance and consumer electronics industry, including, with respect to digital products like Blu-ray players, HDTV, GPS devices, home networking devices and other new products, and our ability to capitalize on such growth;
 
·  
the potential for price erosion or lower unit sales that could result in declines in revenues;
 
·  
the effect of changes in oil and gas prices that could adversely affect our customers’ shopping decisions and patterns, as well as the cost of our delivery and service operations and our cost of products, if vendors pass on their additional fuel costs through increased pricing for products;
 
·  
the ability to attract and retain qualified personnel;
 
·  
both the short-term and long-term impact of adverse weather conditions (e.g. hurricanes) that could result in volatility in our revenues and increased expenses and casualty losses;
   
·  
changes in laws and regulations and/or interest, premium and commission rates allowed by regulators on our credit, credit insurance and service maintenance agreements as allowed by those laws and regulations;
 
·  
our relationships with key suppliers and their ability to provide products at competitive prices and support sales of their products through their rebate and discount programs;
   
·   
the adequacy of our distribution and information systems and management experience to support our expansion plans;
   
·   
changes in the assumptions used in the valuation of our interests in securitized assets at fair value;
   
·   
the potential to record an impairment of our goodwill after completing our required annual assessment, or at any other time that an impairment indicator exists;
   
·   
the accuracy of our expectations regarding competition and our competitive advantages;
 
·  
changes in our stock price or the number of shares we have outstanding;
 
·  
the potential for market share erosion that could result in reduced revenues;
 
·  
the accuracy of our expectations regarding the similarity or dissimilarity of our existing markets as compared to new markets we enter;
 
·  
general economic conditions in the regions in which we operate; and
   
·   
the outcome of litigation or government investigations affecting our business.
 
Additional important factors that could cause our actual results to differ materially from our expectations are discussed under “Risk Factors” in our Form 10-K filed with the Securities Exchange Commission on March 26, 2009.  In light of these risks, uncertainties and assumptions, the forward-looking events and circumstances discussed in this report might not happen.

The forward-looking statements in this report reflect our views and assumptions only as of the date of this report.  We undertake no obligation to update publicly or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

All forward-looking statements attributable to us, or to persons acting on our behalf, are expressly qualified in their entirety by these cautionary statements.

16

General
 
We intend for the following discussion and analysis to provide you with a better understanding of our financial condition and performance in the indicated periods, including an analysis of those key factors that contributed to our financial condition and performance and that are, or are expected to be, the key “drivers” of our business.

We are a specialty retailer with 75 retail locations in Texas, Louisiana and Oklahoma, that sells home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges, a variety of consumer electronics, including LCD, LED, plasma and DLP televisions, camcorders, digital cameras, Blu-ray and DVD players, video game equipment, MP3 players and home theater products, lawn and garden products, mattresses and furniture. We also sell home office equipment, including computers and computer accessories and continue to introduce additional product categories for the home and consumer entertainment, such as GPS devices, to help increase same store sales and to respond to our customers' product needs. We require our sales associates to be knowledgeable of all of our products, but to specialize in certain specific product categories.

Unlike many of our competitors, we provide flexible in-house credit options for our customers. In the last three years, we financed, on average, approximately 61% of our retail sales through our internal credit programs. In turn, we finance substantially all of our customer receivables from these credit programs with cash flow from operations and through a revolving credit facility and an asset-backed securitization facility. As part of our asset-backed securitization facility, we have created a qualifying special purpose entity, which we refer to as the QSPE or the Issuer, to purchase eligible customer receivables from us and issue medium-term and variable funding notes secured by the receivables to third parties to finance its acquisition of the receivables. We sell eligible receivables, consisting of retail installment and revolving account receivables extended to our customers, to the issuer in exchange for cash and subordinated securities. Customer receivables not sold to the QSPE are funded by our revolving credit facility and included on our consolidated balance sheet.

We also derive revenues from repair services on the products we sell and from product delivery and installation services we provide to our customers. Additionally, acting as an agent for unaffiliated companies, we sell credit insurance and service maintenance agreements to protect our customers from credit losses due to death, disability, involuntary unemployment and property damage and product failure not covered by a manufacturers’ warranty.  We also derive revenues from the sale of extended service maintenance agreements, under which we are the primary obligor, to protect the customers after the original manufacturer’s warranty or service maintenance agreement has expired.

Our business is moderately seasonal, with a slightly greater share of our revenues, pretax and net income realized during the quarter ending January 31, due primarily to the holiday selling season.

Executive Overview
 
This narrative is intended to provide an executive level overview of our operations for the three months ended April 30, 2009.  A detailed explanation of the changes in our operations for this period as compared to the prior year period is included under Results of Operations. Some of the more specific items impacting our operating and pretax income were:
 
·  
For the three months ended April 30, 2009, Total net sales increased 2.6% and Finance charges and other increased 12.2%. Total revenues increased 5.8% including the impact of the fair value adjustments related to our Interests in securitized assets in both periods. Same store sales declined 4.6% during the quarter ended April 30, 2009, primarily as a result of the effect on our sales of Circuit City’s liquidation sale during the period, and due to supply shortages in the television category. Strength in consumer electronics and furniture and mattresses were offset by weakness in the lawn and garden and track categories.
 
·  
Deferred interest and ”same as cash” plans continue to be an important part of our sales promotion plans and are utilized to provide a wide variety of financing to enable us to appeal to a broader customer base.  For the three months ended April 30, 2009, $27.2 million, or 14.7%, of our product sales were financed by deferred interest and “same as cash” plans. For the comparable period in the prior year, product sales financed by deferred interest and “same as cash” sales were $45.6 million, or 25.4%. Our promotional credit programs (same as cash and deferred interest programs), which require monthly payments, are reserved for our highest credit quality customers, thereby reducing the overall risk in the portfolio, and are used primarily to finance sales of our highest margin products.  We expect to continue to offer promotional credit in the future.
 
17

·  
Our gross margin increased from 35.3% to 35.8% for the three months ended April 30, 2009, when compared to the same period in the prior year. The increase resulted primarily from:
 
·  
a favorable non-cash fair value adjustment related to our Interests in securitized assets of $1.4 million in the current year period, as compared to a $3.1 million non-cash decrease in the prior year period, which accounted for 130 basis points of the increase,
 
·  
a change in the revenue mix, such that product sales, which have the lowest gross margin, contributed a smaller percentage of total revenues in the quarter ended April 30, 2009, resulting in an increase in the total gross margin of approximately 50 basis points, and
 
·  
offsetting these increases was the reduction in product gross margins from 22.7% to 21.1% for the three months ended April 30, 2008, and 2009, respectively, which negatively impacted the total gross margin by 130 basis points. The product gross margins were negatively impacted by a highly price competitive retail market.
 
·  
Finance charges and other increased 12.2% for the three months ended April 30, 2009, benefitting from growth in interest income earned on customer receivables retained on the balance sheet and a favorable non-cash fair value adjustment related to our Interests in securitized assets. As a result of the increase in the balance of receivables retained on our balance sheet, Interest income and other increased $5.7 million, or 627.8%, for the three months ended April 30, 2009, as compared to the prior year period.  Securitization income increased primarily due to a favorable non-cash fair value adjustment related to our Interests in securitized assets included in the current year period of $1.4 million, as compared to a $3.1 million non-cash decrease in fair value included in the prior year period. The increase in fair value of our Interests in securitized assets was primarily the result of a decrease in the estimated risk premium expected by a market participant included in the discount rate input used to determine the fair value of our interests in securitized assets. Excluding the fair value adjustments in both periods, securitization income declined due to the reduction in the volume of receivables sold to the QSPE.
 
·  
During the three months ended April 30, 2009, Selling, general and administrative (SG&A) expense decreased as a percent of revenues to 27.1% from 27.6% in the prior year period, primarily due to the positive impact of the fair value adjustments related to our Interests in securitized assets on Total revenues, which accounted for approximately 50 basis points of the decrease. Within SG&A expenses lower advertising costs in absolute dollars and reduced fuel expense were offset by increases in rent, credit data processing and credit card processing expenses.
 
·  
The Provision for bad debts increased to $1.4 million for the three months ended April 30, 2009. This increase is due to the expected increase in the balance of customer receivables retained on our balance sheet after the completion of our asset-based revolving credit facility in August 2008, and is not the result of higher actual or expected net credit charge-offs on the retained receivables. As opposed to our interest in the eligible customer receivables sold to the QSPE, which we account for at fair value, we  record a reserve for estimated future net credit losses for receivables retained on our balance sheet, which we estimated based on our historical loss trends for the combined portfolios.
 
·  
Net interest (income) expense has changed from reflecting net interest income in the prior year period to net interest expense in the current year period, due primarily to the increase in borrowings and use of invested cash balances to finance the increase in customer receivables retained on our balance sheet.
 
·  
The provision for income taxes for the three months ended April 30, 2009, was impacted primarily by the change in pre-tax income.
 
18

Operational Changes and Resulting Outlook
 
While we are continuing to assess the availability of capital for new store locations and growth of the credit portfolio, we expect to open three to five new locations during the current fiscal year. We expect these new locations to be in or adjacent to our existing markets to allow us to leverage our existing distribution infrastructure.

While we have benefited from our operations being concentrated in the Texas, Louisiana and Oklahoma region, weakness in the health of the national economy may present significant challenges to our operations in the coming quarters. Specifically, future sales volumes, gross profit margins and credit portfolio performance could be negatively impacted, and thus impact our overall profitability. As a result, while we will strive to grow our market share, maintain consistent credit portfolio performance and reduce expenses, we will also work to maintain our access to the liquidity necessary to maintain our operations through these challenging times.

We believe we have benefited and will continue to benefit from the recent closure of one of our major consumer electronics competitors, Circuit City. Because of their liquidation sale during February and early March 2009, the growth of our total product and service maintenance agreement sales slowed from the pace experienced during the fourth quarter of fiscal year 2009. We believe that their closure will bring new customers into our stores, which could change the mix of our product sales and amount of credit we grant in relation to total product sales.

The consumer electronics industry depends on new products to drive same store sales increases. Typically, these new products, such as high-definition televisions, Blu-ray and DVD players, digital cameras, MP3 players and GPS devices are introduced at relatively high price points that are then gradually reduced as the product becomes mainstream. To sustain positive same store sales growth, unit sales must increase at a rate greater than the decline in product prices. The affordability of the product helps drive the unit sales growth. However, as a result of relatively short product life cycles in the consumer electronics industry, which limit the amount of time available for sales volume to increase, combined with rapid price erosion in the industry, retailers are challenged to maintain overall gross margin levels and positive same store sales. This has historically been our experience, and we continue to adjust our marketing strategies to address this challenge through the introduction of new product categories and new products within our existing categories.

Application of Critical Accounting Policies
 
In applying the accounting policies that we use to prepare our consolidated financial statements, we necessarily make accounting estimates that affect our reported amounts of assets, liabilities, revenues and expenses. Some of these accounting estimates require us to make assumptions about matters that are highly uncertain at the time we make the accounting estimates. We base these assumptions and the resulting estimates on authoritative pronouncements, historical information and other factors that we believe to be reasonable under the circumstances, and we evaluate these assumptions and estimates on an ongoing basis. We could reasonably use different accounting estimates, and changes in our accounting estimates could occur from period to period, with the result in each case being a material change in the financial statement presentation of our financial condition or results of operations. We refer to accounting estimates of this type as critical accounting estimates. We believe that the critical accounting estimates discussed below are among those most important to an understanding of our consolidated financial statements as of April 30, 2009.
 
Transfers of Financial Assets.  We sell eligible customer receivables to a QSPE that issues asset-backed securities to third-party lenders using these accounts as collateral, and we continue to service these accounts after the sale. We recognize the sale of these accounts when we relinquish control of the transferred financial asset in accordance with SFAS No. 140, Accounting for Transfers and Servicing of Financial Assets and Extinguishment of Liabilities, as amended by SFAS No. 155, Accounting for Certain Hybrid Financial Instruments. When we sell the eligible customer receivables, we record an asset representing the fair value of our residual interest in the cash flows of the QSPE, which is the difference between the interest earned on customer accounts and the cost associated with financing and servicing the transferred accounts, including an estimate of future net credit losses associated with the transferred accounts, plus our retained interest in the transferred receivables, discounted using a return we estimate would be expected by a market participant. We recognize the income from our interest in these sold customer receivables as gains on the sale of the asset, interest income and servicing fees. This income is included in Finance charges and other in our consolidated statements of operations. Additionally, changes in the fair value of our residual interest in the cash flows of the QSPE are recorded in Finance charges and other. We value our interest in the residual cash flows of the QSPE at fair value under the provisions of SFAS No. 159, The Fair Value Option for Financial Assets and Financial Liabilities, and SFAS No. 157, Fair Value Measurements.

19

We estimate the fair value of our Interests in securitized assets using a discounted cash flow model with most of the inputs used being unobservable inputs. The primary unobservable inputs, which are derived principally from our historical experience, with input from our investment bankers and financial advisors, include the estimated portfolio yield, net credit loss rate, discount rate and payment rate and reflect our judgments about the assumptions market participants would use in determining fair value. We offer reage programs to past due customers that have experienced a financial hardship, if they meet the conditions of our reage policy. Reaging a customer’s account can result in updating it from a delinquent status to a current status. At April 30, 2009, reaged receivable balances represented 21.7% of the total portfolio balance held by the QSPE. The impact of our reaging programs is reflected in the historical payment rate, loss rate and delinquency trends considered in setting the market participant assumptions. The reage programs offered to our customers can result in updating an account from a delinquent status to a current status.  In determining the cost of borrowings, we use current actual borrowing rates, and adjust them, as appropriate, using interest rate futures data from market sources to project interest rates over time. Changes in the assumptions over time, including varying credit portfolio performance, market interest rate changes, market participant risk premiums required, or a shift in the mix of funding sources, could result in significant volatility in the fair value of the Interest in securitized assets, and thus our earnings.

Based on a review of the changes in market risk premiums during the three months ended April 30, 2009, and discussions with our investment bankers and financial advisors, we estimated that the market risk premium required by a market participant decreased approximately 250 basis points during the quarter ended April 30, 2009. As a result, we decreased the weighted average discount rate assumption from 30.0% at January 31, 2009, to 27.4% at April 30, 2009, after reflecting a 2 basis point decrease in the risk-free interest rate included in the discount rate assumption. If a market participant were to require a risk premium that is 10.0% higher than we estimated in the fair value calculation, the fair value of our Interests in securitized assets would decrease by $4.0 million as of April 30, 2009. If we had assumed a 10% reduction in net interest spread (which might be caused by rising interest rates or reductions in rates charged on the accounts transferred), the fair value of our Interests in securitized assets and Finance charges and other would have been reduced by $6.0 million as of April 30, 2009. If the assumption used for estimating credit losses was increased by 10%, the impact to Finance charges and other during the three months ended April 30, 2009 would have been a reduction in revenues and pretax income of $1.6 million.

Receivables Not Sold. Customer accounts receivable not eligible for inclusion in the securitization program are carried on our consolidated balance sheet in Customer accounts receivable. We  include the amount of principal on those receivables that are expected to be collected within the next twelve months in current assets on its consolidated balance sheet. Those amounts expected to be collected after 12 months are included in long-term assets. Typically, a receivable is considered delinquent if a payment has not been received on the scheduled due date. Additionally, we offer reage programs to past due customers that have experienced a financial hardship, if they meet the conditions of our reage policy. Reaging a customer’s account can result in updating it from a delinquent status to a current status. Generally, an account that is delinquent more than 120 days and for which no payment has been received in the past seven months will be charged-off against the allowance and interest accrued subsequent to the last payment will be reversed. Interest income is accrued using the Rule of 78’s method for installment contracts and the simple interest method for revolving charge accounts, and is reflected in Finance charges and other. Typically, interest income is accrued until the contract or account is paid off or charged-off; however, we provide an allowance for estimated uncollectible interest. Interest income is recognized on our “same as cash” promotion accounts based on our historical experience related to customers who fail to satisfy the requirements of the interest-free programs. The Company has a secured interest in the merchandise financed by these receivables and therefore has the opportunity to recover a portion of any charged-off amount.

20

Allowance for Doubtful Accounts. We record an allowance for doubtful accounts, including estimated uncollectible interest, for our Customer accounts receivable, based on our historical net loss experience. The net charge-off data used in computing the loss rate is reduced by the amount of post-charge-off recoveries received, including cash payments, amounts realized from the repossession of the products financed and, at times, payments under credit insurance policies. Additionally, we separately evaluate the Primary and Secondary portfolios when estimating the allowance for doubtful accounts, but do not separately evaluate reaged accounts since these accounts have represented a relatively consistent proportion of the total portfolio over time. The balance in the allowance for doubtful accounts and uncollectible interest for customer receivables was $5.8 million and $3.9 million at April 30, 2009 and January 31, 2009, respectively. Additionally, as a result of our practice of reaging customer accounts, if the account is not ultimately collected, the timing and amount of the charge-off is impacted. If these accounts had been charged-off sooner the net loss rates over time might have been higher. Due to the recent growth in the balance of receivables on the balance sheet, as of April 30, 2009, reaged receivable balances represented 7.0% of the total portfolio balance. If the historical loss rate used to calculate the allowance for doubtful accounts were increased by 10% at April 30, 2009, we would have increased our Provision for bad debts by approximately $0.1 million.

Revenue Recognition.  Revenues from the sale of retail products are recognized at the time the customer takes possession of the product. Such revenues are recognized net of any adjustments for sales incentive offers such as discounts, coupons, rebates, or other free products or services and discounts of promotional credit sales that will extend beyond one year. We sell service maintenance agreements and credit insurance contracts on behalf of unrelated third parties. For contracts where the third parties are the obligors on the contract, commissions are recognized in revenues at the time of sale, and in the case of retrospective commissions, at the time that they are earned. Where we sell service maintenance renewal agreements in which we are deemed to be the obligor on the contract at the time of sale, revenue is recognized ratably, on a straight-line basis, over the term of the service maintenance agreement. These service maintenance agreements are renewal contracts that provide our customers protection against product repair costs arising after the expiration of the manufacturer's warranty and the third party obligor contracts. These agreements typically range from 12 months to 36 months. These agreements are separate units of accounting under Emerging Issues Task Force No. 00-21, Revenue Arrangements with Multiple Deliverables. The amount of service maintenance agreement revenue deferred at April 30, 2009, and January 31, 2009, is $4.5 million and $4.5 million, respectively, and is included in Deferred revenues and allowances in the accompanying consolidated balance sheets.

Vendor Allowances.  We receive funds from vendors for price protection, product rebates (earned upon purchase or sale of product), marketing, training and promotion programs which are recorded on the accrual basis as a reduction to the related product cost or advertising expense, according to the nature of the program. We accrue rebates based on the satisfaction of terms of the program and sales of qualifying products even though funds may not be received until the end of a quarter or year. If the programs are related to product purchases, the allowances, credits or payments are recorded as a reduction of product cost; if the programs are related to product sales, the allowances, credits or payments are recorded as a reduction of cost of goods sold; if the programs are directly related to promotion or marketing of the product, the allowances, credits, or payments are recorded as a reduction of advertising expense in the period in which the expense is incurred.
 
Goodwill. We perform an assessment annually testing for the impairment of goodwill, or at any other time when impairment indicators exist. We performed our annual assessment in the fourth quarter of fiscal 2009 and determined that no impairment existed. While the current market conditions have caused our market capitalization to fall below book value, we do not believe any indicators of impairment have occurred since the assessment was performed.

Accounting for Leases.  The accounting for leases is governed primarily by SFAS No. 13, Accounting for Leases. As required by the standard, we analyze each lease, at its inception and any subsequent renewal, to determine whether it should be accounted for as an operating lease or a capital lease. Additionally, monthly lease expense for each operating lease is calculated as the average of all payments required under the minimum lease term, including rent escalations. Generally, the minimum lease term begins with the date we take possession of the property and ends on the last day of the minimum lease term, and includes all rent holidays, but excludes renewal terms that are at our option. Any tenant improvement allowances received are deferred and amortized into income as a reduction of lease expense on a straight line basis over the minimum lease term. The amortization of leasehold improvements is computed on a straight line basis over the shorter of the remaining lease term or the estimated useful life of the improvements. For transactions that qualify for treatment as a sale-leaseback, any gain or loss is deferred and amortized as rent expense on a straight-line basis over the minimum lease term.  Any deferred gain would be included in Deferred gain on sale of property and any deferred loss would be included in Other assets on the consolidated balance sheets.

21

Results of Operations
 
The following table sets forth certain statement of operations information as a percentage of total revenues for the periods indicated:
   
Three Months Ended
 
   
April 30,
 
   
2009
   
2008
 
Revenues:
           
   Product sales
    79.9  %     82.3  %
   Service maintenance agreement commissions (net)
    4.2       4.6  
   Service revenues
    2.4       2.4  
     Total net sales
    86.5       89.3  
                 
   Finance charges and other
    12.9       12.1  
   Net increase (decrease) in fair value
    0.6       (1.4 )
     Total finance charges and other
    13.5       10.7  
                 
          Total revenues
    100.0       100.0  
Costs and expenses:
               
   Cost of goods sold, including warehousing and occupancy cost
    63.1       63.6  
   Cost of parts sold, including warehousing and occupancy cost
    1.1       1.1  
   Selling, general and administrative expense
    27.1       27.6  
   Provision for bad debts
    0.6       0.1  
          Total costs and expenses
    91.9       92.4  
   Operating income
    8.1       7.6  
   Interest (income) expense, net
    0.3       0.0  
   Other (income) / expense, net
    0.0       0.0  
   Income before income taxes
    7.9       7.6  
   Provision for income taxes
    2.9       2.8  
   Net income
    5.0  %     4.8  %
                 
Same store sales growth is calculated by comparing the reported sales by store for all stores that were open throughout a period, to reported sales by store for all stores that were open throughout the prior year period. Sales from closed stores, if any, are removed from each period. Sales from relocated stores have been included in each period because each store was relocated within the same general geographic market.
 
The presentation of gross margins may not be comparable to some other retailers since we include the cost of our in-home delivery service as part of Selling, general and administrative expense.  Similarly, we include the cost related to operating our purchasing function in Selling, general and administrative expense.  It is our understanding that other retailers may include such costs as part of their cost of goods sold.
 
22

Three Months Ended April 30, 2009 Compared to Three Months Ended April 30, 2008

               
Change
 
(Dollars in Millions)
 
2009
   
2008
   
$  
     
%  
 
Net sales
  $ 200.1     $ 195.1       5.0       2.6  
Finance charges and other
    29.8       26.6       3.2       12.0  
Net increase (decrease) in fair value
    1.4       (3.1 )     4.5       (145.2 )
Revenues
  $ 231.3     $ 218.6       12.7       5.8  

The $5.0 million increase in net sales consists of the following:

·  
a $12.6 million increase generated by seven retail locations that were not open for the three months in each period;

·  
a $8.8 million same store sales decrease of 4.6%;

·  
a $0.9 million increase resulted from a decrease in discounts on extended-term promotional credit sales (those with terms longer than 12 months); and

·  
a $0.3 million increase from an increase in service revenues.

The components of the $5.0 million increase in net sales were a $4.9 million increase in Product sales and a $0.1 million increase in service maintenance agreement commissions and service revenues. The $4.9 million increase in product sales resulted from the following:

·  
approximately $6.3 million increase attributable to increases in total unit sales, due primarily to increased sales in consumer electronics, partially offset by a decline in lawn and garden equipment sales, and

·  
approximately $1.4 million decrease attributable to an overall decrease in the average unit price. The decrease was due primarily to a decline in price points in general, particularly in the consumer electronics and track categories, as the average price of televisions in general declined and a change in the mix of products in the track resulted in a drop in the average price point.

23

 
The following table presents net sales by product category in each quarter, including service maintenance agreement commissions and service revenues, expressed both in dollar amounts (in thousands) and as a percent of total net sales.  Classification of sales has been adjusted from previous presentations to ensure comparability between the categories.
 
   
Three Months Ended April 30,
             
   
2009
   
2008
   
Percent
       
Category
 
Amount
   
Percent
   
Amount
   
Percent
   
Change
       
                                     
Consumer electronics
  $ 78,538       39.2 %   $ 73,799       37.8 %     6.4 %   (1 )
Home appliances
    57,112       28.5       55,184       28.3       3.5     (2 )
Track
    21,531       10.8       23,086       11.8       (6.7 )   (3 )
Furniture and bedding
    19,061       9.5       17,713       9.1       7.6     (4 )
Lawn and garden
    4,271       2.1       5,676       2.9       (24.8 )   (5 )
Delivery
    3,146       1.6       3,137       1.6       0.3        
Other
    1,158       0.6       1,316       0.7       (12.0 )      
     Total product sales
    184,817       92.3       179,911       92.2       2.7        
Service maintenance agreement
                                             
commissions
    9,790       4.9       9,970       5.1       (1.8 )   (6 )
Service revenues
    5,544       2.8       5,192       2.7       6.8     (7 )
     Total net sales
  $ 200,151       100.0 %   $ 195,073       100.0 %     2.6 %      
__________________________________
(1)  
This increase is due to continued consumer interest in LCD and plasma televisions, which offset declines in average selling prices and projection television unit sales.
(2)  
The home appliance category increased, while the appliance market in general showed continued weakness, as we focused on improving performance in this category and benefited in our markets directly impacted by Hurricane Ike.
(3)  
The decrease in track sales (consisting largely of computers, computer peripherals, video game equipment, portable electronics and small appliances) is driven primarily by lower laptop computer, digital camera, camcorder and portable audio sales, partially offset by higher DVD player and accessory sales.
(4)  
This increase is due to higher furniture and mattresses sales, which were driven by the impact of expanded brand offerings and improved in-store displays.
(5)  
This category was impacted by delayed lawn and garden season in the current period impacted by drier weather.
(6)  
This decrease is due in part to a reduced percentage of sales being financed on our in-house credit programs.
(7)  
This increase is driven by an increase in the number of warranty service calls performed by our technicians.
 
               
Change
 
(Dollars in Thousands)
 
2009
   
2008
   
$   
     
%   
 
Securitization income (including fair value adjustment)
  $ 19,882     $ 17,279       2,603       15.1  
Insurance commissions
    4,670       5,296       (626 )     (11.8 )
Interest income and other
    6,623       910       5,713       627.8  
Finance charges and other
  $ 31,175     $ 23,485       7,690       32.7  
 
The increase in Securitization income resulted primarily from a $1.4 million increase in the non-cash fair value adjustment to our Interests in securitized assets, as compared to a $3.1 million decrease in the prior year period. Additionally, because of the higher discount rate assumption used in our fair value calculation, Interest earned on our retained interest included in Securitization income has increased to $12.0 million for the three months ended April 30, 2009, from $7.1 million in the prior year. Offsetting these increases, as a result of reduced sales of new eligible customer receivables to the QSPE, gains (losses) on sales of receivables included in Securitization income declined to a loss of $0.2 million for the three months ended April 30, 2009, from a gain of $6.8 million for the three months ended April 30, 2008.

Insurance commissions have declined due to lower retrospective commissions, which were negatively impacted by higher claims filings due to Hurricanes Gustav and Ike, and lower interest earnings on funds held by the insurance company for the payment of claims. Interest income and other increased $5.7 million due to an increase in the balance of customer receivables that are being retained on-balance sheet to a balance of $144.9 million at April 30, 2009, from $8.8 million in the prior year.

24

 
The following table provides key portfolio performance information for the three months ended April 30, 2009 and 2008:
 
         
2009
   
2008
 
   
ABS (a)
   
Owned (b)
   
Total
   
Total
 
   
(Dollars in thousands)
 
Interest income and fees
  $ 28,271     $ 6,509     $ 34,780     $ 31,306  
Net charge-offs
    (5,249 )     -       (5,249 )     (5,181 )
Borrowing costs
    (4,530 )     -       (4,530 )     (5,570 )
Amounts included in Finance charges and other
    18,492       6,509       25,001       20,555  
Net charge-offs in Provision for bad debts
    -       (356 )     (356 )     (155 )
Borrowing costs
    -       (606 )     (606 )     -  
Net portfolio yield (c)
  $ 18,492     $ 5,547     $ 24,039     $ 20,400  
                                 
Average portfolio balance
  $ 615,761     $ 126,780     $ 742,541     $ 661,871  
Portfolio yield % (annualized)
    18.4 %     20.5 %     18.7 %     18.9 %
Net charge-off % (annualized)
    3.4 %     1.1 %     3.0 %     3.2 %
 
(a)  
Off balance sheet portfolio owned by the QSPE and serviced by the Company
(b)  
On balance sheet portfolio. Charge-off levels will lag the balance growth.
(c)  
Consistent with securitization income, exclusive of the fair value adjustments, for the ABS facility.

 
               
Change
 
(Dollars in Millions)
 
2009
   
2008
   
$  
     
%  
 
Cost of goods sold
  $ 145.9     $ 139.1       6.8       4.9  
Product gross margin percentage
    21.1 %     22.7 %             -1.6 %
 
Cost of goods sold increased as a percent of net product sales from the 2008 period to the 2009 period due to pricing pressures in retailing in general.

               
Change
 
(Dollars in Millions)
 
2009
   
2008
   
$  
     
 %  
 
Cost of service parts sold
  $ 2.6     $ 2.3       0.3       11.0  
As a percent of service revenues
    26.4 %     23.4 %             3.0 %
 
This increase was due primarily to a 16.7% increase in parts sales.
 
               
Change
 
(Dollars in Millions)
 
2009
   
2008
   
$  
     
%  
 
Selling, general and administrative expense
  $ 62.6     $ 60.4       2.2       3.7  
As a percent of total revenues
    27.1 %     27.6 %             -0.5 %
 
The increase in SG&A expense was largely attributable to the addition of new stores since April 30, 2008, and related increases in employee and employee-related expenses. The decrease in our SG&A expense as a percent of revenues was largely driven by the positive impact of the fair value adjustment related to our Interests in securitized assets on Total revenues, which accounted for approximately 50 basis points of the decrease in SG&A as a percent of revenues. Within SG&A expense lower advertising expense in absolute dollars and reduced fuel expense were offset by increases in rent, credit data processing and credit card processing expenses.
 
25

 
               
Change
 
(Dollars in Millions)
 
2009
   
2008
   
$  
     
%  
 
Provision for bad debts
  $ 1.4     $ 0.3       1.1       438.6  
As a percent of total revenues
    0.60 %     0.12 %             0.48 %
 
The provision for bad debts on Other receivables and Customer receivables retained by us and not eligible to be transferred to the QSPE increased primarily as a result of an increase in the allowance for doubtful accounts of $0.9 million due to the increase in the balance of receivables retained by us. Additionally, as a result of the increase in balances retained by us over the past three fiscal quarters, the amount charged off, net of recoveries, increased approximately $0.2 million. See the notes to the financial statements for information regarding the performance of the credit portfolio.
 
               
Change
 
(Dollars in Thousands)
 
2009
   
2008
   
$  
     
%  
 
Interest income (expense), net
  $ (586 )   $ 15       (601 )     (4,006.7 )
 
The increase in interest expense was a result of interest incurred on our new revolving credit facility, which is funding the customer receivables being retained on our consolidated balance sheet. In addition, there was a decrease in interest income from invested funds as we used previously invested cash balances to fund growth in customer receivables.
 
               
Change
 
(Dollars in Millions)
 
2009
   
2008
    $         %    
Provision for income taxes
  $ 6.7     $ 6.0       0.7       12.0  
As a percent of income before income taxes
    36.7 %     36.1 %             0.6 %
 
The provision for income taxes is consistent with the increase in income before income taxes. The prior period provision was reduced by a $0.2 million state tax benefit.

Liquidity and Capital Resources
 
Current Activities
 
We require capital to finance our growth as we add new stores and markets to our operations, which in turn requires additional working capital for increased receivables and inventory. We have historically financed our operations through a combination of cash flow generated from operations and external borrowings, including primarily bank debt, extended terms provided by our vendors for inventory purchases, acquisition of inventory under consignment arrangements and transfers of receivables to our asset-backed securitization facilities.
 
As of April 30, 2009, we had additional borrowing capacity of $63.3 million under our revolving credit facility, net of standby letters of credit issued, and $10.0 million under our unsecured bank line of credit immediately available to us for general corporate purposes, $29.7 million under extended vendor terms for purchases of inventory and $54.0 million in commitments available to our QSPE to finance the purchase of eligible customer receivables. In addition to the $63.3 million currently available under the revolving credit facility, an additional $65.2 million will become available as we grow the balance of eligible customer receivables retained by us and total eligible inventory balances. One of the banks in the revolving credit facility anticipates that its capital ratios will be below those prescribed by federal regulators, which could impact its ability to fund future borrowing requests by us. At April 30, 2009, there was approximately $15.3 million of remaining capacity under the bank’s commitment in our revolving credit facility. The principal payments received on receivables held by us and by the QSPE, which averaged approximately $40 million per month during the three months ended April 30, 2009, will also be available each month to fund new receivables generated. The weighted average interest rate on borrowings outstanding under the revolving credit facility at April 30, 2009 was 3.5%, including the interest expense associated with our interest rate swaps.
 
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A summary of the significant financial covenants that govern our revolving credit facility compared to our actual compliance status at April 30, 2009, is presented below:
 
   
Actual
   
Required
Minimum/
Maximum
 
Fixed charge coverage ratio must exceed required minimum
 
1.70 to 1.00
   
1.30 to 1.00
 
Leverage ratio must be lower than required maximum
 
2.32 to 1.00
   
3.50 to 1.00
 
Cash recovery percentage must exceed required minimum
   
5.81%
     
4.75%
 
Capital expenditures, net must be lower than required maximum
 
$15.8 million
   
$22.0 million
 
 
Note: All terms in the above table are defined by the revolving credit facility and may or may not agree directly to the financial statement captions in this document.  The covenants are calculated on a trailing four quarter basis.
 
We will continue to finance our operations and future growth through a combination of cash flow generated from operations and external borrowings, including primarily bank debt, extended vendor terms for purchases of inventory, acquisition of inventory under consignment arrangements and the QSPE’s asset-backed securitization facilities.  Based on our current operating plans, we believe that cash generated from operations, available borrowings under our revolving credit facility and unsecured credit line, extended vendor terms for purchases of inventory, acquisition of inventory under consignment arrangements and cash flows from the QSPE’s asset-backed securitization program will be sufficient to fund our operations, store expansion and updating activities and capital programs for at least 12 months.  However, there are several factors that could decrease cash available, including:
 
·  
reduced demand or margins for our products;
 
·  
more stringent vendor terms on our inventory purchases;
 
·  
loss of ability to acquire inventory on consignment;
 
·  
increases in product cost that we may not be able to pass on to our customers;
 
·  
reductions in product pricing due to competitor promotional activities;
 
·  
changes in inventory requirements based on longer delivery times of the manufacturers or other requirements which would negatively impact our delivery and distribution capabilities;
 
·  
increases in the retained portion of our receivables portfolio under our current QSPE’s asset-backed securitization program as a result of changes in performance or types of receivables sold (promotional versus non-promotional and primary versus secondary portfolio), or as a result of a change in the mix of funding sources available to the QSPE, requiring higher collateral levels, or limitations on the ability of the QSPE to obtain financing through its commercial paper-based funding sources;
 
·  
reduced availability under our revolving credit facility as a result of borrowing base requirements and the impact on the borrowing base calculation of changes in the performance or eligibility of the receivables financed by that facility;
 
·  
reduced availability under our revolving credit facility or the QSPE’s financing facilities as a result of the inability of any of the financial institutions providing those facilities to fund their commitment,
 
·  
reductions in the capacity or inability to expand the capacity available for financing our receivables portfolio under existing or replacement QSPE asset-backed securitization programs or a requirement that we retain a higher percentage of the credit portfolio under such programs;
 
·  
increases in borrowing costs (interest and administrative fees relative to our receivables portfolio associated with the funding of our receivables);
 
27

 
·  
increases in personnel costs or other costs for us to stay competitive in our markets; and
 
·  
the inability of our QSPE to renew all or a portion of its current variable funding note facility at its annual maturity date.
 
If necessary, in addition to available cash balances, cash flow from operations and borrowing capacity under our revolving facilities, additional cash to fund our growth and increases in receivables balances could be obtained by:
 
·  
reducing capital expenditures for new store openings,
 
·  
taking advantage of longer payment terms and financing available for inventory purchases,
 
·  
utilizing other sources for providing financing to our customers,
 
·  
negotiating to expand the capacity available under existing credit facilities, and
 
·  
accessing equity or debt markets.
 
During the three months ended April 30, 2009, net cash provided by operating activities decreased to $2.2 million, from $39.5 million provided by operating activities during the three months ended April 30, 2008. Operating cash flows for the current period were impacted primarily by the increased retention of customer accounts receivable on our consolidated balance sheet. The prior period benefitted from an increase in accounts payable balances, due to the timing of inventory purchases and taking advantage of payment terms available from our vendors, and improved funding rates on the sold receivables portfolio, as the QSPE paid off the 2002 Series B bonds. Prior to August 2008, virtually all customer accounts receivable were sold to and funded by our QSPE, resulting in the net cash flow activity from these transactions being reported in cash flows from operating activities. However, the cash flows are different for customer accounts receivable retained by us and financed through our revolving credit facility, with the increase in the accounts receivable balance being reflected as a use of operating cash flows, and borrowings under our revolving credit facility to finance the customer receivables being reflected as financing cash flows. As a result, we expect, as we continue to grow the balance of customer accounts receivable retained by us, the growth will result in a reduction of operating cash flows and an increase in financing cash flows.
 
As noted above, we offer promotional credit programs to certain customers that provide for “same as cash” or deferred interest interest-free periods of varying terms, generally three, six, 12, 18, 24 and 36 months, and require monthly payments beginning in the month after the sale. The various “same as cash” promotional accounts and deferred interest program accounts are eligible for securitization up to the limits provided for in our securitization agreements. This limit is currently 30.0% of eligible securitized receivables.  If we exceed this 30.0% limit, we would be required to use some of our other capital resources to carry the unfunded balances of the receivables for the promotional period.  The percentage of eligible securitized receivables represented by promotional receivables was 22.6% and 15.0%, as of April 30, 2008 and 2009, respectively. There is no limitation on the amount of “same as cash” or deferred interest program accounts that can be carried as collateral under the revolving credit facility. The percentage of all managed receivables represented by promotional receivables was 15.1% as of April 30, 2009. The weighted average promotional period was 15.4 months and 10.8 months for all promotional receivables outstanding as of April 30, 2008 and 2009, respectively.  The weighted average remaining term on those same promotional receivables was 10.7 months and 7.4 months as of April 30, 2008 and 2009, respectively.  While overall these promotional receivables have a much shorter weighted average term than non-promotional receivables, we receive less income on these receivables, resulting in a reduction of the net interest margin on those receivables.
 
Net cash used in investing activities decreased by $1.5 million, from $5.3 million used in the fiscal 2009 period to $3.8 million used in the fiscal 2010 period. The net decrease in cash used in investing activities resulted primarily from a decline in purchases of property and equipment in the current year period. As a result of the increase in our new store opening plan, we now estimate that our total capital expenditures for fiscal 2010 will be approximately $13 million to $18 million.
 
Net cash from financing activities decreased by $3.5 million from $0.2 million provided during the three months ended April 30, 2008, to $3.3 million used during the three months ended April 30, 2009. The decrease was driven primarily by repayments on our revolving credit facility.
 
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Off-Balance Sheet Financing Arrangements
 
Since we extend credit in connection with a large portion of our retail, service maintenance and credit insurance sales, we have created a qualified special purpose entity, which we refer to as the QSPE or the issuer, to purchase eligible customer receivables from us and to issue medium-term and variable funding notes secured by the receivables to third parties to obtain cash for these purchases. We sell receivables, consisting of retail installment contracts and revolving accounts extended to our customers, to the issuer in exchange for cash and subordinated, unsecured promissory notes. To finance its acquisition of these receivables, the issuer has issued the notes and bonds described below to third parties. The unsecured promissory notes issued to us are subordinate to these third party notes and bonds.
 
At April 30, 2009, the issuer had issued two series of notes and bonds: the 2002 Series A variable funding note with a total capacity of $300 million and three classes of 2006 Series A bonds with an aggregate amount outstanding of $150 million, of which $6.0 million was required to be placed in a restricted cash account for the benefit of the bondholders. The 2002 Series A variable funding note is composed of a $100 million 364-day tranche, and a $200 million tranche that is annually renewable, at our option until September 2012. The $100 million 364-day tranche matures in August 2009, and we have received initial indications that at least a portion of the commitment will not be renewed. If that is the case, any borrowings outstanding in excess of any portion of the commitment that is renewed, if any, would be required to be paid down using the proceeds from collections on the receivable portfolio. Our current plan is to reduce the balance outstanding under this commitment before the maturity date. If the net portfolio yield, as defined by agreements, falls below 5.0%, then the issuer may be required to fund additions to the cash reserves in the restricted cash accounts. The net portfolio yield was 8.7% at April 30, 2009. Private institutional investors, primarily insurance companies, purchased the 2006 Series A bonds at a weighted fixed rate of 5.75%. The 2006 Series A bonds begin a 20-month amortization of the principal balance in September 2010, with interest-only payments required monthly until that time. The weighted average interest on the variable funding note during the month of April 2009 was 3.3%. On April 28, 2009, one of the banks supporting the commercial paper that funds the variable funding note was downgraded from a rating of P1-A1 to P2-A2. As a result, we expect the QSPE’s borrowing costs to increase until such time, if ever, that the bank’s previous rating is reinstated. At this time we do not expect the downgrade to impact the bank’s ability to meet its funding obligations to the QSPE and initial indications are that the weighted average interest rate on the variable funding note will increase between 25 and 50 basis points as a result of the downgrade.
 
We continue to service the sold accounts for the QSPE, and we receive a monthly servicing fee, so long as we act as servicer, in an amount equal to .25% multiplied by the average aggregate principal amount of receivables serviced, including the amount of average aggregate defaulted receivables.  The issuer records revenues equal to the interest charged to the customer on the receivables less losses, the cost of funds, the program administration fees paid in connection with either the 2002 Series A or 2006 Series A bond holders, the servicing fee and additional earnings to the extent they are available.
 
Currently the 2002 Series A variable funding note permits the issuer to borrow funds up to $300 million to purchase receivables from us or make principal payments on other bonds, thereby functioning as a “basket” to accumulate receivables.  As issuer borrowings under the 2002 Series A variable funding note approach the total commitment, the issuer is required to request an increase in the 2002 Series A amount or issue a new series of bonds and use the proceeds to pay down the then outstanding balance of the 2002 Series A variable funding note, so that the basket will once again become available to accumulate new receivables or meet other obligations required under the transaction documents. Given the current state of the securitization market, the QSPE has been unable to issue medium-term notes or increase the availability under the variable funding note program. As of April 30, 2009, borrowings under the 2002 Series A variable funding note were $246.0 million.
 
We are not directly liable to the lenders under the asset-backed securitization facility.  If the issuer is unable to repay the 2002 Series A note and 2006 Series A bonds due to its inability to collect the sold customer accounts, the issuer could not pay the subordinated notes it has issued to us in partial payment for sold customer accounts, and the 2006 Series A bond holders could claim the balance in its $6.0 million restricted cash account.  We are responsible under a $20.0 million letter of credit that secures the performance of our obligations or services under the servicing agreement as it relates to the transferred assets that are part of the asset-backed securitization facility.
 
The issuer is subject to certain affirmative and negative covenants contained in the transaction documents governing the 2002 Series A variable funding note and 2006 Series A bonds, including covenants that restrict, subject to specified exceptions: the incurrence of non-permitted indebtedness and other obligations and the granting of additional liens; mergers, acquisitions, investments and disposition of assets; and the use of proceeds of the program.  The issuer also makes representations and warranties relating to compliance with certain laws, payment of taxes, maintenance of its separate legal entity, preservation of its existence, protection of collateral and financial reporting.  In addition, the program requires the issuer to maintain a minimum net worth.
 
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A summary of the significant financial covenants that govern the 2002 Series A variable funding note compared to actual compliance status at April 30, 2009, is presented below:
 
   
As reported
   
Required
Minimum/
Maximum
 
Issuer interest must exceed required minimum
 
$95.8 million
   
$84.4 million
 
Gross loss rate must be lower than required maximum (a)
   
4.4%
     
10.0%
 
Serviced portfolio gross loss rate must be lower than required maximum (b)
   
3.9%
     
10.0%
 
Net portfolio yield must exceed required minimum (a)
   
8.7%
     
2.0%
 
Serviced portfolio net portfolio yield must exceed required minimum (b)
   
10.1%
     
2.0%
 
Payment rate must exceed required minimum (a)
   
6.4%
     
3.0%
 
Serviced portfolio payment rate must exceed required minimum (a)
   
5.81%
     
4.75%
 
Consolidated net worth must exceed required minimum
 
$358.3 million
   
$247.6 million
 
 
(a)  
Calculated for those receivables sold to the QSPE.
(b)  
Calculated for the total of receivables sold to the QSPE and those retained by the Company.

Note: All terms in the above table are defined by the asset backed securitization program and may or may not agree directly to the financial statement captions in this document.
 

Events of default under the 2002 Series A variable funding note and the 2006 Series A bonds, subject to grace periods and notice provisions in some circumstances, include, among others:  failure of the issuer to pay principal, interest or fees; violation by the issuer of any of its covenants or agreements; inaccuracy of any representation or warranty made by the issuer; certain servicer defaults; failure of the trustee to have a valid and perfected first priority security interest in the collateral; default under or acceleration of certain other indebtedness; bankruptcy and insolvency events; failure to maintain certain loss ratios and portfolio yield; change of control provisions and certain other events pertaining to us.  The issuer’s obligations under the program are secured by the receivables and proceeds.

30

 
 
 
 
 
Both the revolving credit facility and the asset-backed securitization program are significant factors relative to our ongoing liquidity and our ability to meet the cash needs associated with the growth of our business.  Our inability to use either of these programs because of a failure to comply with their covenants would adversely affect our continued growth.  Funding of current and future receivables under the QSPE’s asset-backed securitization program can be adversely affected if we exceed certain predetermined levels of re-aged receivables, size of the secondary portfolio, the amount of promotional receivables, write-offs, bankruptcies or other ineligible receivable amounts.  If the funding under the QSPE’s asset-backed securitization program was reduced or terminated, we would have to draw down our revolving credit facility more quickly than we have estimated.
 
Item 3.  Quantitative and Qualitative Disclosures About Market Risk
 
Interest rates under the QSPE’s variable funding note facility are variable and are determined based on the commercial paper rate plus a spread of 2.50%. Accordingly, changes in the prime rate, the commercial paper rate or LIBOR, which are affected by changes in interest rates generally, will affect the interest rate on, and therefore our costs under, these credit facilities. Additionally, changes in the credit ratings of our commercial paper facility providers could affect the interest rate on the commercial paper they issue, and therefore our borrowing costs. We are also exposed to interest rate risk through the interest-only strip we receive from our sales of receivables to the QSPE, due to rate variability under the QSPE’s variable funding note discussed above. Since January 31, 2009, our interest rate sensitivity has decreased on the interest-only strip as the variable rate portion of the QSPE’s debt has decreased from $292.5 million, or 66.1% of its total debt, to $246.0 million, or 62.1% of its total debt. As a result, a 100 basis point increase in interest rates on the variable rate debt would increase borrowing costs of the QSPE $2.5 million over a 12-month period, based on the balance outstanding at April 30, 2009.
 
Interest rates under our revolving credit facility are variable and are determined, at our option, as the base rate, which is the prime rate plus the base rate margin, which ranges from 0.25% to 0.75%, or LIBOR plus the LIBOR margin, which ranges from 2.25% to 2.75%. At April 30, 2009, there was $59.7 million outstanding under this facility. On March 31, 2009, we entered into interest rate swaps with notional amounts totaling $30.0 million to fix the rate on a portion of these balances. As a result, a 100 basis point increase in interest rates on the revolving credit facility would increase our borrowing costs $0.3 million over a 12-month period, based on the balance outstanding at April 30, 2009, after considering the impact of the interest rate swaps.
 
31

 
Item 4.  Controls and Procedures
 
Based on management's evaluation (with the participation of our Chief Executive Officer (CEO) and Chief Financial Officer (CFO)), as of the end of the period covered by this report, our CEO and CFO have concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act)), are effective to ensure that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms, and is accumulated and communicated to management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
 
For the quarter ended April 30, 2009, there have been no changes in our internal controls over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) that have materially affected, or are reasonably likely to materially affect, our internal controls over financial reporting.
 
PART II – OTHER INFORMATION
 
Item 1.  Legal Proceedings
 
We are involved in routine litigation and claims incidental to our business from time to time. Currently, we do not expect the outcome of any of this routine litigation to have a material affect on our financial condition, results of operations or cash flows. However, the results of these proceedings cannot be predicted with certainty, and changes in facts and circumstances could impact our estimate of reserves for litigation.
 
Texas Attorney General Proceeding.  On May 28, 2009, the Texas Attorney General filed suit against us and our subsidiary, Conn Appliances, Inc., in Texas state District Court of Harris County, Texas, alleging that we engaged in unlawful and deceptive practices in violation of the Texas Deceptive Trade Practices-Consumer Protection Act.  The Attorney General alleges, among other things, that we failed to honor product maintenance and replacement agreements, misled customers about the nature of our product maintenance and replacement arrangements, and engaged in false advertising with respect to our product maintenance and replacement agreements.  The Attorney General sought injunctive relief, civil penalties of up to $20,000 per violation, as well as $250,000 if our conduct financially harmed persons aged 65 or older, restoration of any losses suffered by certain identifiable persons, attorneys’ fees and costs, the disgorgement of all sums taken from consumers, and pre-judgment and post-judgment interest, as provided by law.  While we cannot predict at this time what the possible outcome would be of any resolution or court proceeding, we are reviewing these claims and plan to cooperate with the Texas Attorney General to resolve any potential issues.
 
Item 1A.  Risk Factors
 
In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, “Item 1A. Risk Factors” in our Annual Report on Form 10-K for the year ended January 31, 2009, which could materially affect our business, financial condition or future results.  The risks described in our Annual Report on Form 10-K are not the only risks facing our Company.  Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition and/or operating results.
 
The lawsuit filed against us by the Texas Attorney General seeks material civil penalties and other damages.  The costs we incur in defending ourselves or associated with settling this lawsuit, as well as a material final judgment or decree against us, could materially adversely affect our results of operations, stock price and financial position.
 
Recently, the Texas Attorney General filed a lawsuit against us alleging violations of the Texas Deceptive Trade Practices-Consumer Protection Act regarding our service maintenance and product replacement agreement business activities.  The Attorney General alleges, among other things, that we failed to honor product maintenance and replacement agreements, misled customers about the nature of our product maintenance and replacement arrangements, and engaged in false advertising with respect to our product maintenance and replacement agreements.  If we are found liable, we could be required to pay substantial damages or incur substantial costs as part of an out-of-court settlement, either of which could have a material adverse effect in our results of operations and stock price. Additionally, if we are found liable, the funding we receive under our revolving credit facility and the QSPE’s financing facilities could be negatively impacted. As a result, pay down of the various financing facilities may be required, which could have a material adverse effect on our financial position and ability to fund our operations.
 
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Adverse or negative publicity, including the publicity related to the lawsuit filed against us by the Texas Attorney General, could cause our business to suffer.
 
An adverse judgment in the lawsuit filed against us by the Texas Attorney General or any negative publicity associated with our service maintenance and replacement program agreements could also adversely affect our reputation and negatively impact our sales.
 
Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds
 
None.
 
Item 4.  Submission of Matters to a Vote of Security Holders
 
None
 
Item 5.  Other Information
 
There have been no material changes to the procedures by which security holders may recommend nominees to our board of directors since we last provided disclosure in response to the requirements of Item 7(d)(2)(ii)(G) of Schedule 14A.
 
Item 6.  Exhibits
 
The exhibits required to be furnished pursuant to Item 6 of Form 10-Q are listed in the Exhibit Index filed herewith, which Exhibit Index is incorporated herein by reference.
 
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SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this Report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
  CONN’S, INC. 
     
  By:   /s/ Michael J. Poppe                              
    Michael J. Poppe 
    Chief Financial Officer 
    (Principal Financial Officer and duly  
   
authorized to sign this report on 
   
behalf of the registrant) 
     
Date: June 4, 2009     
                                         
34

 
INDEX TO EXHIBITS

Exhibit
Number
Description
   
2
Agreement and Plan of Merger dated January 15, 2003, by and among Conn's, Inc., Conn Appliances, Inc. and Conn's Merger Sub, Inc. (incorporated herein by reference to Exhibit 2 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
3.1
Certificate of Incorporation of Conn's, Inc. (incorporated herein by reference to Exhibit 3.1 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
3.1.1
Certificate of Amendment to the Certificate of Incorporation of Conn’s, Inc. dated June 3, 2004 (incorporated herein by reference to Exhibit 3.1.1 to Conn’s, Inc. Form 10-Q for the quarterly period ended April 30, 2004 (File No. 000-50421) as filed with the Securities and Exchange Commission on June 7, 2004).
   
3.2
Amended and Restated Bylaws of Conn’s, Inc. effective as of June 3, 2008 (incorporated herein by reference to Exhibit 3.2.3 to Conn’s, Inc. Form 10-Q for the quarterly period ended April 30, 2008 (File No. 000-50421) as filed with the Securities and Exchange Commission on June 4, 2008).
   
4.1
Specimen of certificate for shares of Conn's, Inc.'s common stock (incorporated herein by reference to Exhibit 4.1 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on October 29, 2003).
   
10.1
Amended and Restated 2003 Incentive Stock Option Plan (incorporated herein by reference to Exhibit 10.1 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).t
   
10.1.1
Amendment to the Conn’s, Inc. Amended and Restated 2003 Incentive Stock Option Plan (incorporated herein by reference to Exhibit 10.1.1 to Conn’s Form 10-Q for the quarterly period ended April 30, 2004 (File No. 000-50421) as filed with the Securities and Exchange Commission on June 7, 2004).t
   
10.1.2
Form of Stock Option Agreement (incorporated herein by reference to Exhibit 10.1.2 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2005 (File No. 000-50421) as filed with the Securities and Exchange Commission on April 5, 2005).t
   
10.2
2003 Non-Employee Director Stock Option Plan (incorporated herein by reference to Exhibit 10.2 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046)as filed with the Securities and Exchange Commission on September 23, 2003).t
   
10.2.1
Form of Stock Option Agreement (incorporated herein by reference to Exhibit 10.2.1 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2005 (File No. 000-50421) as filed with the Securities and Exchange Commission on April 5, 2005).t
   
10.3
Employee Stock Purchase Plan (incorporated herein by reference to Exhibit 10.3 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046)  as filed with the Securities and Exchange Commission on September 23, 2003).t
   
10.4
Conn's 401(k) Retirement Savings Plan (incorporated herein by reference to Exhibit 10.4 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).t
 
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10.5
Shopping Center Lease Agreement dated May 3, 2000, by and between Beaumont Development Group, L.P., f/k/a Fiesta Mart, Inc., as Lessor, and CAI, L.P., as Lessee, for the property located at 3295 College Street, Suite A, Beaumont, Texas (incorporated herein by reference to Exhibit 10.5 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
10.5.1
First Amendment to Shopping Center Lease Agreement dated September 11, 2001, by and among Beaumont Development Group, L.P., f/k/a Fiesta Mart, Inc., as Lessor, and CAI, L.P., as Lessee, for the property located at 3295 College Street, Suite A, Beaumont, Texas (incorporated herein by reference to Exhibit 10.5.1 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
10.6
Industrial Real Estate Lease dated June 16, 2000, by and between American National Insurance Company, as Lessor, and CAI, L.P., as Lessee, for the property located at 8550-A Market Street, Houston, Texas (incorporated herein by reference to Exhibit 10.6 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
10.6.1
First Renewal of Lease dated November 24, 2004, by and between American National Insurance Company, as Lessor, and CAI, L.P., as Lessee, for the property located at 8550-A Market Street, Houston, Texas (incorporated herein by reference to Exhibit 10.6.1 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2005 (File No. 000-50421) as filed with the Securities and Exchange Commission on April 5, 2005).
   
10.7
Lease Agreement dated December 5, 2000, by and between Prologis Development Services, Inc., f/k/a The Northwestern Mutual Life Insurance Company, as Lessor, and CAI, L.P., as Lessee, for the property located at 4810 Eisenhauer Road, Suite 240, San Antonio, Texas (incorporated herein by reference to Exhibit 10.7 to Conn’s, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
10.7.1
Lease Amendment No. 1 dated November 2, 2001, by and between Prologis Development Services, Inc., f/k/a The Northwestern Mutual Life Insurance Company, as Lessor, and CAI, L.P., as Lessee, for the property located at 4810 Eisenhauer Road, Suite 240, San Antonio, Texas (incorporated herein by reference to Exhibit 10.7.1 to Conn’s, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
10.8
Lease Agreement dated June 24, 2005, by and between Cabot Properties, Inc. as Lessor, and CAI, L.P., as Lessee, for the property located at 1132 Valwood Parkway, Carrollton, Texas (incorporated herein by reference to Exhibit 99.1 to Conn’s, Inc.  Current Report on Form 8-K (file no. 000-50421) as filed with the Securities and Exchange Commission on June 29, 2005).
   
10.9
 
Loan and Security Agreement dated August 14, 2008, by and among Conn’s, Inc. and the Borrowers thereunder, the Lenders party thereto, Bank of America, N.A, a national banking association, as Administrative Agent and Joint Book Runner for the Lenders, referred to as Agent, JPMorgan Chase Bank, National Association, as Syndication Agent and Joint Book Runner for the Lenders, and Capital One, N.A., as Co-Documentation Agent (incorporated herein by reference to Exhibit 99.1 to Conn’s Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on August 20,2008).
   
10.9.1
Intercreditor Agreement dated August 14, 2008, by and among Bank of America, N.A., as the ABL Agent, Wells Fargo Bank, National Association, as Securitization Trustee, Conn Appliances, Inc. as the Initial Servicer, Conn Credit Corporation, Inc., as a borrower, Conn Credit I, L.P., as a borrower and Bank of America, N.A., as Collateral Agent (incorporated herein by reference to Exhibit 99.5 to Conn’s Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on August 20,2008).
 
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10.10
Receivables Purchase Agreement dated September 1, 2002, by and among Conn Funding II, L.P., as Purchaser, Conn Appliances, Inc. and CAI, L.P., collectively as Originator and Seller, and Conn Funding I, L.P., as Initial Seller (incorporated herein by reference to Exhibit 10.10 to Conn’s, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
10.10.1
First Amendment to Receivables Purchase Agreement dated August 1, 2006, by and among Conn Funding II, L.P., as Purchaser, Conn Appliances, Inc. and CAI, L.P., collectively as Originator and Seller (incorporated herein by reference to Exhibit 10.10.1 to Conn’s, Inc.  Form 10-Q for the quarterly period ended July 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on September 15, 2006).
   
10.11
Base Indenture dated September 1, 2002, by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank Minnesota, National Association, as Trustee (incorporated herein by reference to Exhibit 10.11 to Conn’s, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
10.11.1
First Supplemental Indenture dated October 29, 2004 by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 99.1 to Conn’s, Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on November 4, 2004).
   
10.11.2
Second Supplemental Indenture dated August 1, 2006 by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 99.1 to Conn’s, Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on August 23, 2006).
   
10.11.3
Fourth Supplemental Indenture dated August 14, 2008 by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 99.4 to Conn’s, Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on August 20, 2008).
   
10.12
Amended and Restated Series 2002-A Supplement dated September 10, 2007, by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 99.2 to Conn’s, Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on September 11, 2007).
   
10.12.1
Supplement No. 1 to Amended and Restated Series 2002-A Supplement dated August 14, 2008, by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 99.2 to Conn’s, Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on August 20, 2008).
   
10.12.2
Amended and Restated Note Purchase Agreement dated September 10, 2007 by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 99.3 to Conn’s, Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on September 11, 2007).
   
10.12.3
Second Amended and Restated Note Purchase Agreement dated August 14, 2008 by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 99.3 to Conn’s, Inc. Current Report on Form 8-K (File No. 000-50421) as filed with the Securities and Exchange Commission on August 20, 2008).
   
10.12.4
Amendment No. 1 to Second Amended and Restated Note Purchase Agreement dated August 28, 2008 by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 10.12.4 to Conn’s, Inc. Form 10-Q for the quarterly period ended July 31, 2008 (File No. 000-50421) as filed with the Securities and Exchange Commission on August 28, 2008).
 
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10.13
Servicing Agreement dated September 1, 2002, by and among Conn Funding II, L.P., as Issuer, CAI, L.P., as Servicer, and Wells Fargo Bank Minnesota, National Association, as Trustee (incorporated herein by reference to Exhibit 10.14 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).
   
10.13.1
First Amendment to Servicing Agreement dated June 24, 2005, by and among Conn Funding II, L.P., as Issuer, CAI, L.P., as Servicer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 10.14.1 to Conn’s, Inc.  Form 10-Q for the quarterly period ended July 31, 2005 (File No. 000-50421) as filed with the Securities and Exchange Commission on August 30, 2005).
   
10.13.2
Second Amendment to Servicing Agreement dated November 28, 2005, by and among Conn Funding II, L.P., as 10.14.2 Issuer, CAI, L.P., as Servicer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 10.14.2 to Conn’s, Inc.  Form 10-Q for the quarterly period ended October 31, 2005 (File No. 000-50421) as filed with the Securities and Exchange Commission on December 1, 2005).
   
10.13.3
Third Amendment to Servicing Agreement dated May 16, 2006, by and among Conn Funding II, L.P., as Issuer, CAI, L.P., as Servicer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 10.14.3 to Conn’s, Inc.  Form 10-Q for the quarterly period ended July 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on September 15, 2006).
   
10.13.4
Fourth Amendment to Servicing Agreement dated August 1, 2006, by and among Conn Funding II, L.P., as Issuer, CAI, L.P., as Servicer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 10.14.4 to Conn’s, Inc.  Form 10-Q for the quarterly period ended July 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on September 15, 2006).
   
10.14
Form of Executive Employment Agreement (incorporated herein by reference to Exhibit 10.15 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on October 29, 2003).t
   
10.14.1
First Amendment to Executive Employment Agreement between Conn’s, Inc. and Thomas J. Frank, Sr., Approved by the stockholders May 26, 2005 (incorporated herein by reference to Exhibit 10.15.1 to Conn’s, Inc. Form 10-Q for the quarterly period ended July 31, 2005 (file No. 000-50421) as filed with the Securities and Exchange Commission on August 30, 2005).t
   
10.14.2
Executive Retirement Agreement between Conn’s, Inc. and Thomas J. Frank, Sr., approved by the Board of Directors June 2, 2009 (filed herewith).
   
10.15
Form of Indemnification Agreement (incorporated herein by reference to Exhibit 10.16 to Conn's, Inc. registration statement on Form S-1 (file no. 333-109046) as filed with the Securities and Exchange Commission on September 23, 2003).t
   
10.16
Description of Compensation Payable to Non-Employee Directors (incorporated herein by reference to Form 8-K (file no. 000-50421) filed with the Securities and Exchange Commission on June 2, 2005).t
   
10.17
Dealer Agreement between Conn Appliances, Inc. and Voyager Service Programs, Inc. effective as of January 1, 1998 (incorporated herein by reference to Exhibit 10.19 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
   
10.17.1
Amendment #1 to Dealer Agreement by and among Conn Appliances, Inc., CAI, L.P., Federal Warranty Service Corporation and Voyager Service Programs, Inc. effective as of July 1, 2005 (incorporated herein by reference to Exhibit 10.19.1 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
 
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10.17.2
Amendment #2 to Dealer Agreement by and among Conn Appliances, Inc., CAI, L.P., Federal Warranty Service Corporation and Voyager Service Programs, Inc. effective as of July 1, 2005 (incorporated herein by reference to Exhibit 10.19.2 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
   
10.17.3
Amendment #3 to Dealer Agreement by and among Conn Appliances, Inc., CAI, L.P., Federal Warranty Service Corporation and Voyager Service Programs, Inc. effective as of July 1, 2005 (incorporated herein by reference to Exhibit 10.19.3 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
   
10.17.4
Amendment #4 to Dealer Agreement by and among Conn Appliances, Inc., CAI, L.P., Federal Warranty Service Corporation and Voyager Service Programs, Inc. effective as of July 1, 2005 (incorporated herein by reference to Exhibit 10.19.4 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
   
10.17.5
Amendment #5 to Dealer Agreement by and among Conn Appliances, Inc., CAI, L.P., Federal Warranty Service Corporation and Voyager Service Programs, Inc. effective as of April 7, 2007 (incorporated herein by reference to Exhibit 10.18.5 to Conn’s, Inc. Form 10-Q for the quarterly period ended July 31, 2007 (File No. 000-50421) as filed with the Securities and Exchange Commission on August 30, 2007).
   
10.18
Service Expense Reimbursement Agreement between Affiliates Insurance Agency, Inc. and American Bankers Life Assurance Company of Florida, American Bankers Insurance Company Ranchers & Farmers County Mutual Insurance Company, Voyager Life Insurance Company and Voyager Property and Casualty Insurance Company effective July 1, 1998 (incorporated herein by reference to Exhibit 10.20 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
   
10.18.1
First Amendment to Service Expense Reimbursement Agreement by and among CAI, L.P., Affiliates Insurance Agency, Inc., American Bankers Life Assurance Company of Florida, Voyager Property & Casualty Insurance Company, American Bankers Life Assurance Company of Florida, American Bankers Insurance Company of Florida and American Bankers General Agency, Inc. effective July 1, 2005 (incorporated herein by reference to Exhibit 10.20.1 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
   
10.19
Service Expense Reimbursement Agreement between CAI Credit Insurance Agency, Inc. and American Bankers Life Assurance Company of Florida, American Bankers Insurance Company Ranchers & Farmers County Mutual Insurance Company, Voyager Life Insurance Company and Voyager Property and Casualty Insurance Company effective July 1, 1998 (incorporated herein by reference to Exhibit 10.21 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
   
10.19.1
First Amendment to Service Expense Reimbursement Agreement by and among CAI Credit Insurance Agency, Inc., American Bankers Life Assurance Company of Florida, Voyager Property & Casualty Insurance Company, American Bankers Life Assurance Company of Florida, American Bankers Insurance Company of Florida, American Reliable Insurance Company, and American Bankers General Agency, Inc. effective July 1, 2005 (incorporated herein by reference to Exhibit 10.21.1 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
 
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10.20
Consolidated Addendum and Amendment to Service Expense Reimbursement Agreements by and among Certain Member Companies of Assurant Solutions, CAI Credit Insurance Agency, Inc. and Affiliates Insurance Agency, Inc. effective April 1, 2004 (incorporated herein by reference to Exhibit 10.22 to Conn’s, Inc.  Form 10-K for the annual period ended January 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on March 30, 2006).
   
10.21
Series 2006-A Supplement to Base Indenture, dated August 1, 2006, by and between Conn Funding II, L.P., as Issuer, and Wells Fargo Bank, National Association, as Trustee (incorporated herein by reference to Exhibit 10.23 to Conn’s, Inc.  Form 10-Q for the quarterly period ended July 31, 2006 (File No. 000-50421) as filed with the Securities and Exchange Commission on September 15, 2006).
   
11.1
Statement re: computation of earnings per share is included under Note 1 to the financial statements.
   
12.1
Statement of computation of Ratio of Earnings to Fixed Charges (filed herewith).
   
21
Subsidiaries of Conn's, Inc. (incorporated herein by reference to Exhibit 21 to Conn’s, Inc. Form 10-Q for the quarterly period ended July 31, 2007 (File No. 000-50421) as filed with the Securities and Exchange Commission on August 30, 2007).
   
31.1
Rule 13a-14(a)/15d-14(a) Certification (Chief Executive Officer) (filed herewith).
   
31.2
Rule 13a-14(a)/15d-14(a) Certification (Chief Financial Officer) (filed herewith).
   
32.1
Section 1350 Certification (Chief Executive Officer and Chief Financial Officer) (furnished herewith).
   
99.1
Subcertification by Chairman of the Board in support of Rule 13a-14(a)/15d-14(a) Certification (Chief Executive Officer) (filed herewith).
   
99.2
Subcertification by President – Retail Division in support of Rule 13a-14(a)/15d-14(a) Certification (Chief Executive Officer) (filed herewith).
   
99.3
Subcertification by President – Credit Division in support of Rule 13a-14(a)/15d-14(a) Certification (Chief Executive Officer) (filed herewith).
   
99.4
Subcertification by Treasurer in support of Rule 13a-14(a)/15d-14(a) Certification (Chief Financial Officer) (filed herewith).
   
99.5
Subcertification by Secretary in support of Rule 13a-14(a)/15d-14(a) Certification (Chief Financial Officer) (filed herewith).
   
99.6
Subcertification of Chairman of the Board, Chief Operating Officer, Treasurer and Secretary in support of Section 1350 Certifications (Chief Executive Officer and Chief Financial Officer) (furnished herewith).
   
t
Management contract or compensatory plan or arrangement.
 
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