Focus on profitable leadership |
Guillermo Ansaldo Chairman and Chief Executive Officer, Telefónica España |
Disclaimer This presentation contains statements that constitute forward-looking statements about the Company, within the general meaning of the term and within the meaning of applicable securities laws, including financial projections and estimates and their underlying assumptions, statements regarding plans, objectives and expectations. These statements appear in a number of places in this document and include statements regarding our intent, belief or current expectations regarding our customer base, estimates regarding future growth in our different business lines and our global business, market share, financial results and other aspects of our activity and situation relating to the Company. The forward-looking statements in this document can be identified, in some instances, by the use of words such as expects, anticipates, intends, believes, and similar language or the negative thereof or by the forward-looking nature of discussions of strategy, plans or intentions. |
Such forward-looking statements, by their nature, are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those in the forward-looking statements as a result of various factors. These risks and uncertainties include those discussed or identified in the documents filed by Telefónica with the relevant Securities Markets Regulators, and in particular, with the Spanish Securities Market Regulator. |
Except as required by applicable law, Telefónica undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentations, including, without limitation, changes in Telefónicas business or acquisition strategy or to reflect the occurrence of unanticipated events. |
Neither this presentation nor any of the information contained herein constitutes an offer of purchase, sale or exchange, nor a request for an offer of purchase, sale or exchange of securities, or any advice or recommendation with respect to such securities. |
Finally, be advised that this document may contain summarized information or information that has not been audited. In this sense, this information is subject to, and must be read in conjunction with, all other publicly available information, including if it is necessary, any fuller disclosure document published by Telefónica. Furthermore, Telefónica may present financial information herein that is not prepared in accordance with IFRS. This non-GAAP financial information should be considered in addition to, but not as a substitute for, financial information prepared in accordance with IFRS. Telefónica has included such non-GAAP financial information because Telefónicas management uses such financial information as part of its internal reporting and planning process and to evaluate Telefónicas performance. Accordingly, Telefónica believes that investors may find such information useful. However, such non-GAAP financial information is not prepared in accordance with IFRS or any other generally accepted accounting principles, and such non-GAAP financial information, as defined and calculated by us, may be different from similarly-titled financial information used by other companies. Investors are cautioned not to place undue reliance on such non-GAAP financial information. |
Index |
Resilience and flexibility in a difficult environment Our strategy Focus on profitable leadership Closing remarks |
Resilience and flexibility in a difficult environment |
Since our last Investor Day, we have faced a tough market environment |
y-o-y variation |
Real GDP1 var. y-o-y Retail service communication market revenue variation2 0.9% Difficult macro -0.1% conditions -4.4% -3.7% -4.0% |
FY 2008 FY 2009 FY 2010 |
Mobile ARPM decline accelerating |
Increased competitive pressure Aggressive promotions |
10 |
cross-subsidies in fixed broadband |
1 Source: INE 2 Source: CMT and internal estimates |
and |
FY 2008 FY 2009 FY 20 |
Our performance has been affected... |
Our performance has been affected... |
... though we have been resilient in core value parameters |
1 Retail communication (fixed & mobile) revenue market share. Source: CMT and internal estimates |
2 Comparable terms include Tuenti in the period Aug/Dec-09 and exclude the following effects: USO, real estate capital gains, Medi Telecom disposal capital gain, Telyco Morocco (since Jan-10), TV Tax, revision of the estimates for the personnel commitments provided for prior periods to 2009, 2010 non-recurrent restructurings costs, bad debt recovery and sale of application rights |
3 Operating Cash Flow after Working Capital change: Operating collections less OpEx and CapEx payments. Adjusted for intragroup fees |
Going forward, we maintain our confidence in macro recovery |
The worst is over and the Spanish economy is expected to grow |
Reforms are firmly on track |
There are some uncertainties on the timing of the recovery |
Competitive pressure is not expected to increase much further |
Competitive situation |
Competitors likely to focus on service as macro improves |
Revenue market share1 Fixed & Mobile |
Telefónica España |
1 Retail communication (fixed & mobile) revenue market share. Source: CMT and internal estimates |
The regulatory framework is more predictable |
Strict traditional business regulation _____ Critical future issues mostly defined |
ULL prices: CMT has recently raised prices to 8.32 (~+7%), below European Union average (~9) CMT decision represents a new regulatory path for ULL prices going forward |
New opportunities are arising in the market 1 Source: Internal estimates. Retail FBB: Include FO (Fiber Optic), DSL, cable modem and satellite. |
2 Source: Internal estimates. Includes Corporate market for desktops, hosting, security and other applications. |
3 Source: Internal estimates |
4 Source: IDC |
We are focused on profitable leadership to successfully manage this scenario |
Core principles Strategic priorities |
Our strategy Focus on profitable leadership |
Our strategy Focus on profitable leadership |
Smart focus on value Reshaping of our cost base Optimized use of capital |
We are handling our diverse customer base through a customized strategy |
Service revenue split1 T. España % |
1 Excludes fixed & mobile handset sales, subsidiaries and others 2 Others include USO 3 BB (retail and wholesale FBB connectivity, MBB, fixed and mobile devices (PCMCIAs and Dongle) and fixed data services) and Services beyond Connectivity (Content, digital services, ICT solutions and vertical units revenues) |
A smart focus on value is key to capture recovery and ensure competitiveness |
A differentiated customer experience |
Customer experience remains a crucial differentiating factor |
Attack root causes for dissatisfaction |
(e.g. claims) |
We are adapting our product portfolio to the needs and value of each segment |
Developing best practices in the corporate space... |
Leading the corporate space... |
In MBB our priority is to actively develop the market in a profitable way |
1 Figure as of Q410 2 Complementarity rate defined as the share of Mobile Connectivity users that have an additional Fixed Broadband connection 3 Substitution defined as current customers moving from FBB to MBB over total new MBB |
4 MBB accesses with data attached rate/Total mobile customer base |
Services beyond Connectivity will continue to be developed enriching our portfolio |
Pay TV evolution: · OTT model1 (Video Club Movistar) >90% coverage over FBB lines · Improved quality and content |
Our smart focus on value will enhance and diversify our revenue profile |
Revenue mix evolution T. España % |
Our strategy Focus on profitable leadership |
Smart focus on value Reshaping of our cost base Optimized use of capital |
There is further room to improve our efficiency and continue delivering a benchmark OIBDA margin |
Benefit from our commercial focus on value (vs. volume) and manage direct costs ... |
Gradually balancing SAC to SRC, acquisition vs. retention |
Additional measures to gain more flexibility and compensate for potential recovery delays |
Current initiatives ... |
Our strategy Focus on profitable leadership |
Smart focus on value Reshaping of our cost base Optimized use of capital |
We will optimize the use of capital by adjusting our asset base... |
Ongoing processes... |
· Sale of IT applications · Real estate |
... and other programs |
... and follow a smart investment policy to capture growth |
Premium speed and quality |
We will remain flexible and adapt to market conditions |
Closing remarks |
Focus on profitable leadership will balance short term results and long term sustainability and growth |
Core principles |
1 Retail communication (fixed & mobile) revenue market share. Source: CMT and internal estimates |
2 Revenue increase from FY 2010-2013E. Includes Services beyond Connectivity and MBB revenues |
telefu |
Telefónica, S.A. |
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Date: April 14th, 2011 | By: | /s/ Ramiro Sánchez de Lerín García-Ovies | ||
Name: | Ramiro Sánchez de Lerín García-Ovies | |||
Title: | General Secretary and Secretary to the Board of Directors | |||