As Glitches Mount, Cyber Safety Net for Businesses Shrinks
August 08, 2012 at 21:19 PM EDT
It is shaping up to be the year of the glitch. Days after the massive software failure which nearly put Knight Capital Group out of business, exchanges in Tokyo and Spain were forced to suspend some trading due to glitches, while a software bug caused Southwest Airlines to charge online customers several times over for the same flight. .