Facebook's Head Of Brand Design Paul Adams Joins Customer Outreach Startup Intercom

Paul Adams , who was previously Facebook's global head of brand design, has joined a startup called Intercom , where he will be serving as head of product design. Adams told me earlier that he wasn't looking to leave Facebook, but he had also been advising Intercom and became excited about the opportunity. The startup, which is backed by Twitter co-founder Biz Stone, 500 Startups, and others , offers tools for online businesses to track every interaction with a customer and to use that data to deliver personalized messages and offers.