Digital Insight Increases Profitability for Financial Institutions Through Added Online Banking Solutions

Digital Insight, an NCR company (NYSE: NCR), announced it will expand its online banking portfolio to include Shared Access (Entitlements) and Small Business Payments, including Automated Clearing House (ACH) and Wires to help financial institutions increase profitability, deepen loyalty and trust, and reduce fraud. Digital Insight was acquired by NCR Corporation in January 2014.

Offered as part of the retail banking platform, the added Digital Insight online banking solutions enable the company’s more than 1,000 customer financial institutions to attract and engage the unique needs of profitable small businesses. According to a recent report1, up to 75 percent of small to middle market businesses consider ACH and Wires to be an important functionality for online banking and 22 percent consider Entitlements as an important functionality. To help small businesses effortlessly make and collect payments through online banking these features enable users to:

• ACH/Wires:
  • Accelerate payments and streamline payroll for better money management
  • Make and collect payments to-and-from vendors and other businesses
  • Schedule future-dated payments
  • Review and manage payments history
• Shared Access (Entitlements):
  • Add users and set permissions with a few clicks
  • Expanded account access enables additional parties to view account information, track transaction history and make payments
  • Ability to set transaction approval limits for payments

“As our financial institution customers continue to serve more small businesses, we’re committed to providing them with tools to best meet both the financial institution and the end users’ unique needs,” said Himmat Randhawa, Product Manager at Digital Insight. “By adding these key small business capabilities to our retail online banking platform, financial institutions are helping small businesses on the platform that they are accustomed to and not offering them a solution that is too big for their needs.”

Shared Access, ACH and Wires helps drive profitability for financial institutions by generating additional fee income, lowering the cost to serve on a single platform and driving higher engagement with small businesses across a wider set of products and services.

“Most small businesses do not need an expensive cash management product,” said Kimberly Sambuchi, Electronic Banking Manager at MutualOne Bank. “Digital Insight’s Entitlements have helped us expand beyond our consumer product offerings to provide our small business customers with a solution they need, without the exorbitant fees they would pay at a larger financial institution.”

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About Digital Insight

Digital Insight, an NCR company, helps banks and credit unions achieve their goals and grow by offering innovative online and mobile banking solutions that make it easier for consumers and businesses to manage their money. Our proven banking innovations give financial institutions the flexibility and control to engage more, increase retention and cross-sell effectively.

About NCR Corporation

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 485 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with approximately 29,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

1 2013 Business Internet Banking Annual Report