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What did NewAlliance Bank and First Niagara announce, and what does it mean for me? | |
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NewAlliance Bank and First Niagara have announced the intention to combine the two banks together, which we expect will officially take place early in the second quarter of 2011. | |
This will bring together two like-minded community-oriented banks, both of which are exceptionally strong at a time when many other banks are struggling. | ||
Our mission as community bankers is to provide you with the financial products, advice and tools to help you thrive. As a larger, stronger, but still community-minded bank, we will have the resources to help you thrive even more. | ||
After the merger, you will have a significantly broader range of products and services; more choices about where, when and how to access our services; 255 additional branches; a much larger ATM network; improved online banking capabilities and more. Additionally, your bankers will have much better tools than theyve ever had before. | ||
That said, the things you value most about NewAlliance Bank will remain the same. You will still see the same friendly faces in our branches. Youll still receive the same level of outstanding service. And all of our decision-making will remain local, as we will operate essentially as the New England headquarters for the combined bank. | ||
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Does this mean the community is no longer going to have a hometown bank? | |
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By joining together two strong regional banks, it positions us better to outclass the big national banks; and to underscore the relevancy of genuine community banking at a time when so many people feel alienated by the large national commercial banks. |
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One of the most compelling factors of joining NewAlliance Bank and First Niagara is that we are like-minded in so many ways. We both share a common view of what makes a bank great and that is to provide exceptional service with a local touch. | ||
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The reason I am a customer is because I like the person who I deal with, and I like your lending policies as a community bank. Im worried that will all change now. | |
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Both NewAlliance Bank and First Niagara have been shining examples of responsiveness, flexibility and a genuine willingness to stand by our customers in this challenging economic environment. Our pledge as a combined company is steadfast we will continue to lend, and we will continue to deliver with a local touch. Thus we remain the hands-down best banking choice for locally-based businesses and individuals. | |
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What will happen to NewAlliance Banks branches? | |
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All 89 NewAlliance branches are expected to be rebranded as First Niagara locations. Our name will change to First Niagara, but the service and commitment you have come to expect will remain the same. | |
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Will the NewAlliance Bank personnel Im used to dealing with keep their jobs? | |
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In branches, customers will continue to interact with the same employees that have been serving them so capably. We expect to maintain all customer-facing positions. | |
While some duplicate back office positions will likely be eliminated over time, the combined banks plans are to grow the company and the workforce across Connecticut, Massachusetts and New England. | ||
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What will happen to your commitment to New Haven? | |
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Our current New Haven headquarters will operate essentially as the combined banks regional headquarters for New England and our people here will be empowered to make local decisions that impact everything from lending to our charitable giving. | |
Its important to note that none of the new benefits of this combination will come at the expense of our values. As community bankers, our first priority will always be to understand and meet your financial needs not solely as your bankers, but also as your neighbors. We believe it is both our responsibility and our privilege to invest in the cities, towns and neighborhoods that we serve. As a result, we expect not only to meet, but to exceed what we give back in the way of community commitment |
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Will NewAlliance Bank still support non-profit organizations and other philanthropic initiatives in the community? | |
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By joining forces, the banks intend to maintain, if not increase, resources devoted to philanthropy and corporate citizenship in Connecticut and Massachusetts. In the meantime, this transaction does not affect NewAlliance Banks existing pledges in the community, nor does it affect the NewAlliance Bank Foundations current commitments. The NewAlliance Bank Foundation will remain independent and focused just on the local communities it currently serves. | |
Additionally, First Niagara has its own existing Foundation, which will now extend grant making into NewAlliance Banks geography. | ||
The positive impacts of each of these actions will be felt in the neighborhoods, non-profit organizations and cultural institutions within NewAlliance Banks footprint for decades. | ||
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What kinds of changes can NewAlliance Bank customers anticipate? | |
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NewAlliance Bank customers will benefit from greater resources thanks to a broader range of banking products and services created by the partnership between NewAlliance Bank and First Niagara. | |
In branches, customers will continue to interact with the same employees that have been serving them so capably. Any modifications that may impact accounts will be minimal and will be thoroughly communicated to you well in advance. First Niagara and NewAlliance Bank both strongly value the relationship NewAlliance Bank employees have with their customers. | ||
Throughout the coming months, First Niagara will keep customers and NewAlliance Bank employees updated, and provide detailed information regarding accounts and other changes so that all will be comfortable with any modifications that occur. Both institutions will make certain this transition is smooth. | ||
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When is all of this going to happen? | |
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Everything is business as usual until both banks are officially combined which we expect to happen in early in the second quarter of 2011, pending regulatory and shareholder approval. |
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Who will head up the branches in Connecticut and Massachusetts? Will there be any Senior Leadership from First Niagara based in the area? | |
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First Niagara will establish a regional market center in what is now NewAlliance Banks New Haven headquarters, and all branches are expected to be overseen by current NewAlliance Bank managers. First Niagara believes strongly in local autonomy, so our people here will be empowered to make local decisions that impact everything from our lending to our charitable giving. | |
First Niagara believes that NewAlliance has a seasoned leadership team, which has what it takes to build out the New England Region. A top priority is to map out specific roles for them in the newly combined organization. | ||
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How can we be sure the two banks can successfully combine? | |
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You can rest assured that both NewAlliance Bank and First Niagara hold long and very successful records of integrating operations. We have exceptional resources and expertise in this area, so the transition will be seamless for you. | |
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Is my money safe? | |
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Yes. Deposits will remain insured for the maximum allowed by law. | |
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How will this transaction affect my accounts, loans, access to deposits, checks, ATM cards, Online banking, etc.? | |
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No changes are expected until at least the second quarter of 2011. After that, any changes to accounts will be communicated at least thirty (30) days in advance. Every effort will be made to ensure a smooth and seamless conversion. |
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