U.S. airlines overhaul overbooking after United fiasco
April 28, 2017 at 15:53 PM EDT
NEW YORK, April 28 (Reuters) - The backlash against the rough removal of a United Airlines passenger to make room on a crowded flight has opened a divide in the U.S. industry over how to manage flight overbooking, with some renouncing the practice and others offering richer incentives to give up seats.