Airbnb CEO sees travel industry changed forever by pandemic, plans ‘systematic update on pricing’ after complaints
May 26, 2021 at 12:57 PM EDT
Brian Chesky helped transform the travel industry when he co-founded Airbnb Inc. More than a dozen years later, the COVID-19 pandemic has changed the industry again, and the co-founder and chief executive is making changes to the online-booking platform in response.