Why some of your email is disappearing

When there are multiple emails sent and received between two people, the email messages can automatically be group together and stack on each other.

You see it one second and then one, two, or sometimes more emails seem to vanish. Emails are hard to keep track of, especially since we all get flooded with lots of them on a daily basis. 

Things can get even more frustrating when they are automatically grouped together without your knowledge. You may not know that most email services do this by default. 

The good news is that there's a way for you to shut this feature off. 

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What does it mean to have an email grouped? 

Email messages are grouped automatically when each message has the same recipients, senders, or subject of a previous message. It will stack all messages that fall into this category, with the oldest ones at the top and the newest at the bottom. 

The conversation may break into a new chain if the subject changes or if the chain gets to more than 100 emails. This is typically the default within every email service. Still, you can turn it off by going into your Settings and doing the following steps. 

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How to turn the conversations feature off in Yahoo Mail 

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To turn off the conversation view in Microsoft Outlook, follow these steps: 

Note: These steps may vary slightly based on the version of Microsoft Outlook you are using 

How to turn the conversations feature off in AOL

Note: These steps may vary slightly depending on the version of AOL mail you are using. 

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