Leading Information Services Company Selects Kofax Intelligent Capture & Exchange to Meet Its Customers' Growing Demands

Kofax (LSE:DCM) today announced that Information Manufacturing Corporation (IMC), a data exploitation and information services company, has expanded its existing solution based on Kofax Intelligent Capture & Exchange. The newly updated solution integrates Kofax’s advanced automatic document separation technology to help meet the growing demands of its customer base in the government and commercial markets.

“We’ve seen increased demand from some of our larger customers – one with more than 350,000-400,000 human resources documents to be processed each month – and identified a critical need for Kofax’s automatic document separation technology to complement our existing Kofax deployment,” said Mike Taylor, Program Manager, Information Manufacturing Corporation. “Now, not only are we able to keep up with demand, but we have done so without causing fluctuations in production staffing levels – all while maximizing efficiency.”

Headquartered in Rocket Center, West Virginia, IMC provides comprehensive services for the transformation of data into accessible and useful information and knowledge for a wide range of commercial, state and Federal customers.

IMC, a service bureau, had an existing Kofax solution as the foundation for its capture environment that would allow it to capture electronic information and extract hand-written and machine-printed data sent by its customers, and transform that data into readily accessible information. IMC recently worked with Kofax to expand this initial installation to integrate Kofax Intelligent Capture & Exchange, including Kofax’s automatic document separation technology, which allows IMC to capture and process its customers’ incoming information in a more resourceful manner.

Kofax Intelligent Capture & Exchange is well suited to companies like IMC that deal with large volumes of documents. With its document separation capabilities, it increases efficiencies by eliminating the need to insert separator sheets and reducing costs in consumables associated with printing separator sheets, such as paper, ink and toner. Additionally, this helps reduce the cost of human errors associated with manual document separation.

IMC uses its Kofax solution to process more than 350,000-400,000 incoming human resources documents per month for one of its longest standing customers. One of the largest staffing and job placement service providers in the United States has been expanding to several overseas markets – while simultaneously realizing cost savings and increasing efficiencies thanks to the Kofax solution used by IMC.

Kofax Intelligent Capture & Exchange Exceeds Expectations

IMC evaluated several solutions, primarily optical character recognition (OCR), before choosing to upgrade the Kofax Intelligent Capture & Exchange, the centerpiece of Kofax’s strategic initiative to enable organizations to streamline business processes by capturing documents in the front office, where they originate and move them in real time to transactional business processes. The company sought a solution that could recognize zones of formatted pages in order to pluck out specific data to populate index fields. This would mean a drastically reduced amount of manual processing.

“Kofax’s technology not only performed the required zone recognition, but it also provided the additional benefit of being able to recognize and automatically separate different types of forms,” added IMC’s Vice President of Conversion Technologies, Chip Watkins. “Kofax has exceeded our expectations in regards to process automation. As a result, the exposure and use of the solution has expanded internally and is being used for various projects.”

“We are pleased to hear success stories such as IMC’s which demonstrate that Kofax Intelligent Capture & Exchange is helping our partners to better serve their customers,” said Rob Klatell, chief executive officer for Kofax’s parent company, DICOM Group. “We are committed to continuing to deliver new innovations that help organizations to streamline their capture environments and, as a result, improve key business processes.”

About Kofax

Kofax, a division of DICOM Group plc (LSE:DCM.L), is a global leader of Intelligent Capture & Exchange solutions. Its leading edge capture and exchange technologies and solutions enable Business Process Automation by managing the transformation and exchange of business-critical information (residing in various formats such as paper, fax, electronic documents, e-mail, SMS) among people, applications and devices. Kofax products are widely used in finance, government, insurance, healthcare, and a broad range of companies and agencies that must capture critical business information from paper and electronic documents and forms.

Kofax is a trademark or registered trademark of Kofax Image Products, Inc. All other trademarks and registered trademarks belong to their respective owners.