Ottawa, Ontario - October 24, 2025 - TowingOttawa.ca, a leading provider of professional towing and roadside assistance services in the National Capital Region, has announced the official launch of its new low-clearance tow truck fleet—purpose-built to recover and transport vehicles from underground and indoor parking garages throughout Ottawa and Gatineau.
With this new addition, Towing Ottawa becomes one of the first local towing providers capable of safely towing cars, SUVs, trucks, and motorcycles from restricted spaces such as mall garages, condo basements, and downtown parking structures — areas traditionally inaccessible to standard tow trucks.
Meeting a Growing Urban Need in Ottawa
As Ottawa’s skyline continues to rise with new condominiums, commercial complexes, and municipal parking structures, vehicle recovery inside low-clearance areas has become a growing challenge. Standard tow trucks—often too tall to enter underground facilities—can leave stranded drivers waiting for hours, unable to remove their vehicle without costly manual labour or mechanical intervention.
TowingOttawa.ca has stepped in to solve that problem with custom-engineered, low-profile tow trucks designed specifically for confined urban environments. These trucks can operate efficiently in areas with limited headroom and sharp turns, providing access where traditional recovery vehicles cannot.
“Ottawa drivers shouldn’t be stranded just because their car broke down underground,” says a spokesperson for TowingOttawa.ca. “Our new low-clearance fleet ensures that whether you’re in a mall, condo, or downtown garage, help can reach you safely and quickly—without damage to your vehicle or the property.”
How Low-Clearance Towing Works
Low-clearance towing requires precision, planning, and specialized vehicles. Towing Ottawa’s new trucks feature compact builds, advanced hydraulic systems, and flatbed or wheel-lift configurations to accommodate all types of vehicles — including electric models and motorcycles.
The process typically includes:
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Assessment: The operator determines ceiling height, ramp angles, and vehicle position within the garage.
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Access Setup: Using low-profile towing gear, the team navigates narrow aisles and tight corners without scraping ceilings or pillars.
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Vehicle Recovery: Depending on the situation, winching, wheel lifts, or dollies are used to gently extract the vehicle.
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Safe Transport: The recovered car is loaded and secured for towing to a repair shop, dealership, or home address.
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Final Inspection: Operators perform a visual check to ensure no structural or cosmetic damage occurred during recovery.
The company emphasizes that all recoveries are handled by licensed and insured tow truck drivers trained in confined-space operations, giving customers confidence that their vehicles will be handled with care.
Serving Ottawa’s Most Common Indoor Towing Scenarios
This new service is already proving invaluable for a wide range of local situations, including:
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Vehicles with dead batteries or mechanical failures in mall or condo parking garages.
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Accident recoveries inside commercial or residential structures.
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Parking enforcement and property management towing for underground lots.
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Motorcycle recovery in low-height or multi-level facilities.
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Electric vehicle towing, where damage-free flatbed recovery is essential.
The service is available 24 hours a day, seven days a week, across Ottawa, Gatineau, Nepean, Kanata, Orleans, and other nearby areas.
Safety First: Damage-Free Extraction in Tight Spaces
Towing Ottawa’s new trucks use state-of-the-art safety systems and recovery methods that prevent common risks associated with parking garage towing — such as ceiling scrapes, bumper contact, and concrete pillar collisions. Operators are equipped with:
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Low-clearance wheel-lift systems
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Slim-profile flatbeds
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Protective mats and corner guards
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Precision steering for tight navigation
These tools, combined with years of experience handling confined-space recoveries, ensure that each job is completed quickly, safely, and without any damage to the structure or the vehicle.
A Local Solution for a Local Problem
Ottawa’s downtown core and suburban hubs have seen rapid development in recent years. From The Glebe to Kanata’s tech parks, multi-level garages have become the norm for commuters and residents alike. Unfortunately, breakdowns in these locations often require specialized recovery methods.
Recognizing this urban evolution, TowingOttawa.ca designed its low-clearance towing division as a permanent local solution. Unlike many generic towing operations, this new fleet is built for Ottawa’s architecture and climate—from tight underground ramps to icy winter surfaces.
“Every winter, we receive dozens of calls from drivers stuck in indoor lots where traditional trucks can’t reach,” the company representative added. “Now, with our low-clearance fleet, we can provide full coverage no matter where the vehicle is located.”
Integration with 24/7 Roadside Assistance
The low-clearance towing initiative complements Towing Ottawa’s extensive 24-hour roadside assistance network, which includes services such as:
This integration allows customers to receive comprehensive support from a single, locally operated platform — whether they’re stranded on Highway 417 or in the underground garage of an apartment complex on Bank Street.
Built on Ottawa Values: Professionalism, Safety, and Service
Towing Ottawa’s commitment to quality is guided by its core EPIQ values — Empathy, Professionalism, Integrity, and Quality:
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Empathy: Every call is treated with urgency and compassion, understanding that vehicle issues are stressful—especially in confined spaces.
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Professionalism: All operators are fully licensed, insured, and trained to meet Ontario towing safety standards.
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Integrity: Upfront estimates and transparent pricing mean no surprises.
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Quality: Each tow uses the latest low-clearance technology to ensure a safe, efficient recovery.
These principles have made TowingOttawa.ca one of the city’s most trusted towing networks, serving thousands of drivers and businesses annually.
Benefits for Property Managers and Businesses
Beyond individual drivers, the company’s low-clearance fleet provides significant benefits for property managers, parking enforcement officers, and security contractors responsible for underground lots.
Towing Ottawa offers customized commercial solutions, including:
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Contracted towing for private lots and corporate buildings.
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On-call removal of abandoned or unauthorized vehicles.
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Insurance-compliant towing documentation and photo records.
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24/7 emergency support for property-managed sites.
This helps businesses maintain access control and safety in their garages without the liability of attempting vehicle removal themselves.
Ottawa’s Only Full-Access Towing Partner
While many towing companies specialize in roadside or long-distance recoveries, few are equipped for restricted-access environments. With this expansion, TowingOttawa.ca now provides full vertical coverage — from highway extractions to basement recoveries.
The fleet’s compact yet powerful trucks make it possible to recover vehicles from:
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Shopping malls
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Underground condos and apartment complexes
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Hospitals and office towers
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Government and university parking structures
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Hotels and event facilities
This versatility ensures that no Ottawa driver is ever “out of reach” — even below ground.
Local Expertise That Sets Towing Ottawa Apart
For over a decade, TowingOttawa.ca has built its reputation on local experience, fast response times, and fair pricing. Partnering with Webe Towing, a licensed Ottawa towing company, the brand has expanded to include every major towing category — from heavy-duty recovery to scrap car removal .
With the introduction of low-clearance towing, Towing Ottawa further reinforces its position as the most versatile and locally attuned towing provider in the region.
Quotes from the Community
Property Managers’ Perspective:
“We’ve struggled for years finding towing companies that can actually enter our underground garage. Towing Ottawa’s new low-clearance trucks have been a game-changer for us.” — Condo Manager, Centretown Ottawa
Local Driver Testimonial:
“My SUV broke down in the Bayshore parking garage during rush hour. I thought I’d have to leave it overnight, but their driver showed up in under 30 minutes and towed it out safely. Incredibly professional.” — Samantha L., Ottawa Resident
Availability and Contact
TowingOttawa.ca’s low-clearance towing services are available immediately across Ottawa and Gatineau. The company operates 24 hours a day, 365 days a year, including weekends and holidays.
Drivers, businesses, or property managers can request a free estimate or emergency dispatch by calling:
Media Contact
Company Name: TowingOttawa.ca
Contact Person: Sean Mohen
Email: Send Email
Phone: (613) 317-3924
Address:1580 Merivale Rd Suite 207
City: Ottawa
State: Ontario
Country: Canada
Website: https://TowingOttawa.ca
