Anthem Blue Cross in California Earns NCQA Health Equity Accreditation Plus

Newly established accreditation recognizes Anthem’s commitment to health equity, prioritizing the needs of socioeconomically marginalized individuals at the highest risk for adverse health outcomes.

Anthem Blue Cross (Anthem) recently earned the National Committee for Quality Assurance (NCQA) Health Equity Accreditation Plus, a recognition of Anthem’s ongoing leadership in developing solutions to enhance access to equitable, high-quality healthcare. It further underscores Anthem’s commitment to eliminating health disparities in underserved communities to improve health outcomes and reduce overall treatment costs.

“NCQA’s Health Equity Accreditation Plus recognizes our unwavering dedication to eliminating health disparities and ensuring access to high-quality care for everyone,” said Les Ybarra, president, Anthem Blue Cross Medi-Cal health plan. “This milestone solidifies us at the forefront of advancing health equity through our innovative and impactful programs that provide access to individualized care to improve the whole health of our members.”

NCQA Health Equity Accreditation Plus builds upon the Health Equity Accreditation designation Anthem’s Medi-Cal health plan received last year, when it was recognized among the first Medicaid plans in the nation to create a strategic framework that prioritizes health equity based on race, ethnicity, language, sexual orientation, and gender identity.

The new Health Equity Accreditation Plus goes a step further by acknowledging Anthem’s data-driven approach to identify and collect information on individuals’ social needs. This data enables Anthem to develop personalized services and supports to combat health inequities and establish impactful relationships with community-based organizations (CBOs) to improve the health outcomes of individuals.

One way Anthem is advancing its health equity mission is through its Find Help tool, an online resource directory used to help locate community resources and programs such as food, education, housing, and transportation assistance. Through an integrated social care network, it serves Anthem California members' social needs and tracks outcomes by allowing associates to refer members to resources via the Community Resource link.

“Racial and ethnic disparities have hindered quality healthcare progression for many Americans,” said Margaret E. O’Kane, NCQA President. “Organizations earning the Health Equity Accreditation Plus like Anthem Blue Cross in California are leading the way in bridging this gap, and NCQA salutes their commitment.”

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org/ and on LinkedIn at linkedin.com/company/ncqa.

About Anthem Blue Cross

Anthem Blue Cross helps improve health care access and quality for Californians by developing innovative care management programs and services. Anthem Blue Cross’ top priority is the health and well-being of our consumers, and we are committed to providing members with access to comprehensive health care. Through health education and community outreach programs, members are empowered to choose and sustain a healthy lifestyle. Anthem Blue Cross is the trade name for Blue Cross of California. Anthem Blue Cross and Blue Cross of California Partnership Plan, Inc. are independent licensees of the Blue Cross Association. The Blue Cross name and symbol are registered marks of the Blue Cross Association. Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County. To learn more, visit https://mss.anthem.com/ca. Follow us on Twitter or on Facebook.

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