Nearly 90% of the Largest U.S. Healthcare Systems Use UKG for Better Staffing, Smarter Scheduling, and Better Care Outcomes

By: via Business Wire

Leading HCM and workforce management platform with industry-specific solutions transform healthcare operations for greater productivity, patient care

A trusted partner of more than 3,500 hospitals and 10,000 post acute care facilities, UKG, a leading global AI platform that unifies HR, pay, and workforce management, announced that attendees at ViVE 2026 and HIMSS 2026 can see how the UKG® Workforce Operating Platform helps healthcare organizations drive productivity, agility, flexibility, and an enhanced employee experience that results in better patient and resident care.

The UKG Workforce Operating Platform uses UKG’s deep experience and industry knowledge of the unique needs of the frontline, including doctors, nurses, and technicians, and breaks down data siloes to harness workforce insights, intelligence, and a people-first approach to AI. The result is a network of agentic and assistive AI applications across the platform that reshapes the relationship between people, technology, and frontline work, enabling healthcare providers to drive better patient outcomes and take care of their staff through best-in-class operations.

"UKG helps us in a lot of different ways, including data-driven reporting for our C-suite. We look at labor metrics per patient day and we’re able to right size labor very quickly using the data we get from UKG," said Mike Easley, CIO at American Senior Communities, which uses UKG to raise employee morale and lower costs. “And for our workforce, many times we’re competing for talent with same day pay organizations, so we use earned wage access, which has really improved employees’ morale, the culture, and their overall financial well-being. We also look at turnover and culture: ‘Are we driving the right culture? Is our turnover going down or up in a high-turnover industry?’ We are below industry average in turnover, and I credit much of that success to our internal teams who are driving culture and strategically leveraging earned wage access and UKG technology to better support our people.”

Recent UKG research found that 83% of healthcare workers in acute settings and 82% of healthcare workers in non-acute settings at least “sometimes” feel burnt out at work. To help ease the burden in an industry known for fatigue and staffing shortages, UKG enhanced the UKG Pro® HCM and UKG Pro Workforce Management suites with specialized healthcare solutions that can help employees feel more empowered and in control of their schedules, including:

  • UKG Rapid Hire: An AI-guided, mobile-first solution that is specifically designed for high-volume, frontline hiring, UKG Rapid Hire automates up to 90% of repetitive hiring tasks such as sourcing, screening, scheduling, onboarding, and first-day readiness. See how NHS Management reduced its time-to-hire by 10 days, tripled apply-to-hire conversion rates, and generated $2.2 million in new annual revenue with UKG Rapid Hire;
  • UKG Advanced Scheduler: By combining forecasting tools, rule-based scheduling, and real-time shift management, UKG Advanced Scheduler enables managers to build schedules quickly for complex environments like healthcare where patient-to-nurse ratios, fatigue rules, and compliance are critically important. See how senior living provider Schlegel Villages uses UKG Advanced Scheduler to keep operations moving quickly and seamlessly;
  • UKG Clinical Scheduling Extensions: When combined with UKG Advanced Scheduler, UKG Clinical Scheduling Extensions streamline shift-based staffing by quantifying workload intensity, forecasting patient needs, and aligning staffing levels in real time;
  • UKG EZCall for Physicians: Administrators can create flexible, fair, and equitable physician work schedules that consider preferences, requests, FTE percentage, vacations, and more;
  • UKG Talk: To foster a culture of transparency and communication, UKG Talk allows organizations to engage frontline employees such as nurses and technicians, and keep employees connected to one another; and
  • UKG Wallet: An on-demand pay solution, UKG Wallet gives employees more control over their finances in between receiving paychecks, so healthcare organizations can build trust with employees while providing flexibility and freedom. See how three healthcare organizations leverage UKG Wallet for their workforces.

“Frontline employees in the healthcare industry do some of the most important work, and they need the right tools and resources that empower them to practice at their highest level,” said Jackie Blanchard, Chief Nurse Executive at UKG. “By giving healthcare workers more flexibility in their schedules, dismantling siloes that create roadblocks, and using agentic agents to handle monotonous tasks, healthcare professionals can focus on providing exceptional care — which is what UKG has been focused on in the healthcare space for decades.”

ViVE attendees are encouraged to visit UKG at booth #1936 from February 22-25, 2026 in Los Angeles. They can also attend AONL’s Guiding Principles for Nurse Leaders: Driving Digital Transformation on Monday, February 23rd, 2026, from 2:40-3 p.m., featuring Samantha Glennon, Nurse Executive, Strategy & Solutions at UKG.

HIMSS attendees can visit UKG at booth #5931 from March 9-12, 2026 in Las Vegas for demos and to learn more about how UKG solutions can simplify staffing, demand, and operations while reducing burnout and solving other healthcare business challenges.

About UKG

UKG is a leading global AI platform for HR, pay, and workforce management. Unifying award-winning solutions with the world’s largest collection of workforce data and people-first AI, UKG delivers unrivaled insights into today’s workforce, helping organizations in every industry turn data into decisions that elevate productivity, culture, and the customer experience. Trusted by more than 80,000 organizations across 150 countries, tens of millions of employees — from small businesses to global enterprises — use UKG every day. To learn more, visit ukg.com.

Copyright 2026 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

The UKG® Workforce Operating Platform helps healthcare organizations drive productivity, agility, flexibility, and an enhanced employee experience that results in better patient and resident care.

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