Veteran technology executive brings more than 30 years of experience in platform modernization, AI transformation and enterprise software innovation

CentralSquare Technologies, the leading provider of public sector software, today announced the appointment of Brian Shannon as Chief Technology Officer. Shannon will lead the company’s engineering and technology organization, accelerating platform modernization, advancing AI innovation and strengthening CentralSquare’s mission-critical technology solutions for Public Safety and Public Administration agencies.

Shannon brings more than 30 years of technology and leadership experience architecting scalable platforms, executing AI transformations and driving operational excellence across global enterprise software organizations. Most recently, Shannon served as Chief Technology Officer at Flexera, where he unified technology architecture across more than 20 acquisitions, launched the Technology Intelligence Platform, built an AI-native product strategy and transformed a global engineering culture focused on predictable delivery, high product quality and cloud efficiency.

Prior to Flexera, Shannon served as Vice President of Platform Engineering at ServiceNow, where he led platform engineering supporting a $4 billion business and helped scale key revenue-generating platform products. Earlier in his career, Shannon held senior executive roles at GE Healthcare’s API Healthcare, leading cross-functional teams across engineering, product management and user experience. Shannon holds a B.S. in Computer Science from the University of California, San Diego, and multiple patents in healthcare technologies.

“I’m excited to join CentralSquare at a time when AI and modern technology are creating new opportunities to transform how public sector agencies serve their communities,” said Brian Shannon. “I look forward to working with the team to build scalable, resilient technology, accelerate responsible AI innovation and deliver solutions our customers can rely on for their most critical work.”

Shannon’s leadership will further CentralSquare’s commitment to delivering innovative, mission-critical technology that helps public safety and public administration agencies operate more effectively and better serve their communities.

About CentralSquare

CentralSquare Technologies is the trusted provider of public sector software in North America. Our comprehensive, cloud-based platform connects public safety and public administration, helping communities of all sizes run more safely and effectively every day. More than 8,000 agencies rely on CentralSquare to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact. Learn more at www.CentralSquare.com.

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