Accomplished Executive to Lead as Head of Service and Operations
Legal & General Retirement America (LGRA) has hired Londone Moulds as vice president, head of service and operations effective October 3.
Moulds brings deep expertise in the pension risk transfer (PRT) operations space, including implementation, data management, customer relations, benefit calculations, operations, and customer service management. She will be responsible for leading all operational aspects of LGRA’s PRT business and the continued delivery of excellent client service to effectively grow and scale the organization.
Moulds joins LGRA from MetLife, where most recently she served as assistant vice president of U.S. Pensions responsible for implementation and administration of PRT for defined benefit pension plan participants.
“Londone has a strong combination of knowledge, leadership and experience to ensure operational efficiency as we scale our business,” said George Palms, president of LGRA. “I’m excited to have Londone join our team and take the top-tier customer service that we’re known for to an even higher level.”
About Legal & General Retirement America
Legal & General Retirement America (LGRA) specializes in customized pension risk solutions for institutional clients in the U.S. market. Established in 2015, Legal & General Retirement America is a business unit of Legal & General America, Urbana, MD. Legal & General America life insurance and retirement products are underwritten and issued by Banner Life Insurance Company, Urbana, MD and William Penn Life Insurance Company of New York, Valley Stream, NY. Banner products are distributed in 49 states, the District of Columbia and Puerto Rico. William Penn products are distributed exclusively in New York; Banner does not solicit business there. The Legal & General America companies are part of the worldwide Legal & General Group. CN 10182022-1